Question posted by ncb752 on September 13th, 2011
Why Do I Have An 'acquiring Signal ' Box And No Action On It?
There is no action ( about 3 hrs. now) on my TV. The Acquiring Signal Box says DONE, but I have no TV.
Cannot go to another channel, cannot go to the Guide.
Nothing is working. Have turnedit off to re-set it .nothing works.
Current Answers
Answer #1: Posted by MaryBDish on September 13th, 2011 5:30 PM
MaryBDish
Member since:
December 30th, 2010 Points: 627,730
Member since:
December 30th, 2010 Points: 627,730
Hi, this is a temporary fix till DISH Network gets the 129 satellite restored. Please select Menu 8-1, in preference select HD & SD for the program guide. Then exit out and when pulling up the guide, select an SD channel and you will have access to SD channels. The 129 satellite is primarily an HD satellite. We are working to get this satellite fixed ASAP but you will have access to SD channels in the meantime. Thank you!
Mary Catherine Brady
Dish Network Customer Support
2:45pm-11:15pm (MST) Tuesday-Saturday
Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)
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