Question posted by Armstras06 on June 6th, 2013

Hopper Was Working Fine Till Now Flashing Acquiring Signal.

This morning I woke up to my hopper and joeys not working. The hopper refused to turn on by remote so I proceeded to do a manual power up from the box. During start up I noticed the hopper was flashing the start up part on and off with about a 30sec break betwetwo this went on for a few minutes. When the system started up it had the sleep mode hit select and the screen went black then 30sec later it was acquiring signal the upper right corner said 015. It would do this for 5 minutes and then go black. I have unplugged twice reset 3 times what more can I do. 

Current Answers

Answer #1: Posted by MarkHDISH on June 6th, 2013 3:14 PM
MarkHDISH

Member since:
January 27th, 2011

Points: 71,460
90
points
Hello Armstras06, we will be happy to help you with the DISH service so we can get this corrected. Please make sure that nothing has changed or is blocking the dish outside. Also make sure connection on the back of the Hopper are hand tight. Once this is completed press menu on the remote, settings, diagnostics, point dish and then check switch and let the test complete. If this comes back with error 836 do not save but cancel out. Please let us know what occurs.

Thank You

 

Mark Haakenson

Social Media Representative

DISH LLC

[email protected]

3 pm – 11 pm Sunday through Thursday


Mark Haakenson DISH Social Media

Dish Network Knowledge Base Results

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  • Tech Portal : (choose receiver model) : Remotes : (choose remote)
    ... 222. The TV mode button flashes three times. for limited mode. for limited mode; at the desired equipment. This procedure works for discrete power on the remote, and disregard the "1" If the Primary and Secondary remote addresses are made by the same manufacturer. with the black number "1" The SAT mode button has a black ring around it. Using...
  • Tech Portal : HD Monitors : How To
    ... the Display Mode: Off - Remote Address to Monitor Your remote control provided with your TV is connected to the DISH DVI input on the screen. Press the SAT button and the monitor should be completely yellow. To open the Picture Menu, press MENU and then select Picture. Use the LEFT and RIGHT ARROWS to work with your...
  • Tech Portal : HD Monitors : How To
    ... the SELECT/OK to turn on their younger children. If the remote control has been programmed to turn off -air signal conditions. Press the LEFT or RIGHT ARROW...RIGHT ARROWS to select among the modes, you choose which lets you to adjust the crispness of the picture. SVM (Scan Velocity Modulation) - When enabled (box checked) the TV automatically detects the screen format the signal...

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