Question posted by 2feathers2 on November 12th, 2010
No Service
was watching tiv and then it goes off.. can't switch channels
Current Answers
Answer #1: Posted by AliciaBwithDISH on February 6th, 2011 8:17 AM
Hi, this is Alicia Brink. I'm with DISH Network. I apologize about the signal loss. It is hard to determine what exactly is going on. If your screen is black or snowy it may be on wrong channel or aux mode. You can try chaning to see if you get a picture back. If you are watching TV and it goes out or if you get a signal loss message you may need to reset the receiver. The best way to do this is to unplug the receiver from the wall for 1 min. than reconnect and wait for the system to reboot. If you do not have access to the power cord you can press and hold the power button down for 10 secs on the front of the receiver.
Dish Network Knowledge Base Results
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Tech Portal : (choose receiver model) : How To : Super Diagnostics
... can connect through a switch, please run checkswitch. Your multi-dish switch table is corrupted. Please run checkswitch. Fields 111 3/4 Modulator, Alternate Audio, Caller ID, Channel Order, Guide Display, ...for 211/411, 222, 322, 512, 522, 622, 625, 722, 942 System Info 1 (customer service info) Menu - d Receiver model software version e Smart Card numbers f Not used at wrong satellites ... -
Tech Portal : 722 : PPV and DOD Ordering
... Ethernet port on the router, gateway or switch using the same Ethernet cable. If DOD is missing from you were watching an off-air local channel through the Guide, the receiver is tuned off... a customer's ability to order any Pay-Per-View (movies, events or adult) via our ANI service. Reset the receiver's connection to the Profile tab on the right. You have attempted to download PPV... -
Tech Portal : (choose receiver model) : Errors & Troubleshooting : PPV/DOD Ordering
.... Reset Connection) We have access to only 2 PPV movie channels. Please contact your Internet service provider, retailer, home network installer or consumer electronics store for ... If watching an off-air local channel through the receiver, the receiver must dial 9 for time and on the router, gateway or switch using a router, gateway or switch. Go to watch programming ...
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