Question posted by maddiecat1970 on August 1st, 2023
Accidentally Rented A Movie
Current Answers
Answer #1: Posted by SonuKumar on August 1st, 2023 9:47 AM
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Sonu
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Answer #2: Posted by HelpHero on August 3rd, 2023 6:57 PM
1. Contact Dish Network Customer Service: Call Dish Network's customer service number, which can be found on your billing statement or their website. Explain the situation and let them know that you accidentally rented a movie on demand that you did not watch. They will guide you through the process of resolving the issue.
2. Provide relevant details: When speaking with a customer service representative, provide them with any necessary details, such as the name of the movie, the date and time it was accidentally rented, and any other information they may request. This will help them locate the rental in question and address the issue promptly.
3. Request removal of the charge: Politely request that the charge for the movie be removed from your bill since you did not watch it. Customer service representatives are usually understanding in situations like this and will work to resolve the issue in your favor.
4. Verification and confirmation: The customer service representative may need to verify your account details to ensure accuracy. They will likely review the rental history and confirm that the movie was indeed not watched by you. Once they confirm this, they should remove the charge from your bill.
Remember to remain polite and patient throughout the process. Mistakes happen, and Dish Network's customer service team is generally responsive and willing to help resolve billing issues like this.
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Helphero
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