Dell XPS 700 Support Question
Dell XPS 700 Support Question
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Question posted by imamDon on June 1st, 2014
Dell Xps 700 Does Not Boot Its Light Orange
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Related Dell XPS 700 Manual Pages
Owner's Manual - Page 3
... is poor 59
4 Advanced Troubleshooting 61
Diagnostic Lights 61
Dell Diagnostics 64 When to Use the Dell Diagnostics 64
Drivers 67 What Is a Driver 67...XP System Restore 69 Creating a Restore Point 69 Restoring the Computer to an Earlier Operating State 70 Undoing the Last System Restore 70
Resolving Software and Hardware Incompatibilities 71 Reinstalling Microsoft® Windows® XP...
Owner's Manual - Page 5
Only 142 Definition of "Dell-Installed" Software and Peripherals 143 Definition of "Third-Party" Software and Peripherals 143
...125
6 Appendix 127
Specifications 127
System Setup 132 Overview 132 Entering System Setup 132 System Setup Options 133 Boot Sequence 138
Clearing Forgotten Passwords 139
Clearing CMOS Settings 141
Cleaning Your Computer 141 Computer, Keyboard, and Monitor...
Owner's Manual - Page 9
...; Pentium® M
search for your configuration, providing critical
1 Go to support.dell.com, select your business segment, and then enter your computer, you reinstall the To download Desktop System Software:
operating system on your selections.
• How to use Windows XP • How to work with programs and files • How to personalize...
Owner's Manual - Page 23
...integrity. The drives in a RAID configuration should be disabled.
1 With your computer.
Your Dell XPS computer supports RAID level 0 and RAID level 1. Setting Up and Using Your Computer
25 NOTE...more monitors in "Connecting Monitors"
on the computer.
The Microsoft® Windows® desktop displays on the primary monitor.
2 Disable multi-GPU technology in the display settings (...
Owner's Manual - Page 38
... hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.
Hibernate Mode
Hibernate mode conserves power by . To exit from hibernate mode, the desktop is restored to the state it ...or moving the mouse does not bring the computer out of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to entering hibernate mode...
Owner's Manual - Page 59
...outlet (see "Power Problems" on page 54).
• If the problem persists, contact Dell (see "Contacting Dell" on page 145).
A possible processor failure has occurred.
• Reseat the processor (...not lit after the system successfully boots to install additional memory modules (one module (see "Installing Memory" on page 13). The diagnostic lights are installed, remove the modules ...
Owner's Manual - Page 61
... and Hardware Incompatibilities" on page 71).
4 If the problem persists, contact Dell (see "Contacting Dell" on page 145).
Another failure has occurred.
• Ensure that all hard... the floppy drive or hard drive), check the device to boot from the computer for each expansion card installed. Light Pattern
Problem Description
Suggested Resolution
A possible expansion card failure has...
Owner's Manual - Page 62
... From the Drivers and Utilities CD" on page 45 and run (see the Microsoft® Windows® desktop, then shut down for the current boot only. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on the screen. 5 After all tests have completed, close it.
64
Advanced Troubleshooting
NOTE: Keyboard failure may result...
Owner's Manual - Page 63
... the Windows desktop, then shut down any error codes and problem descriptions exactly as they appear and follow the instructions on the keyboard to increase the possibility of system devices.
If you wait too long and the Windows logo appears, continue to wait until you want to highlight Boot from the Dell Diagnostics...
Owner's Manual - Page 66
... Drivers window. The ResourceCD window appears.
4 Under Welcome Dell System Owner, click Next. 5 Click Drivers.
If Device...driver from the Drivers and Utilities CD.
1 With the Windows desktop displayed, insert the Drivers and Utilities CD.
If not, ...applicable drivers are automatically displayed in your computer. Using Windows XP Device Driver Rollback If a problem occurs on your computer...
Owner's Manual - Page 70
... time.
Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 When the DELL logo appears, press immediately.
To avoid possible keyboard failure, press and release in even intervals until you see the Windows desktop, and then shut down the computer and try again.
5 At the Boot Device Menu, use the up Windows...
Owner's Manual - Page 137
... your current boot sequence in case you are booting to a USB memory key, highlight USB Flash Device and press . Clearing Forgotten Passwords
CAUTION: Before you see the Microsoft Windows desktop, then shut... restore it. 3 Press the up -
NOTE: Write down your computer. 3 When the DELL logo appears, press immediately. To make sure that is to be bootable. 2 Turn on page 132). ...
Owner's Manual - Page 143
... Address
General Support General Support Website: www.dell.com.ar E-mail: us_latin_services@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for participating countries. If you..., Platinum, and Gold customers) For specific web addresses for portable XPS computers, you may contact Dell through the technical support number listed and your country, find the ...
Owner's Manual - Page 144
...desktops)
Technical Support (servers and workstations)
Corporate Sales
Transaction Sales
Fax
Austria (Vienna)
Website: support.euro.dell.com
International Access Code: 900 E-mail: tech_support_central_europe@dell...Customer Care
Technical Support for portable XPS computers only
Home/Small Business Technical Support for all other Dell computers
Preferred Accounts/Corporate Technical Support...
Owner's Manual - Page 148
... portable XPS computers only Technical Support for all other Dell computers Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard
Area Codes, Local Numbers, and
Toll-Free Numbers
0825 387 129 0825 387 270 0825 823 833 0825 004 700...
Owner's Manual - Page 153
...portable XPS computers only Technical Support for all other Dell computers Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Technical Support (for desktop...
Owner's Manual - Page 168
... memory - The number of DRAM that is on your Windows desktop and double-click the icon, you can rename a shortcut icon...location of an image produced by acting as infrared and light. Interference that allows the transfer of the file. setup ...monitor. ScanDisk often runs when you restart the computer after you call Dell for errors. An icon that checks files, folders, and the hard ...
Owner's Manual - Page 171
...
battery problems, 45 replacing, 123
BIOS, 132 boot sequence
changing, 138-139 option settings, 138 booting to a USB device, 138
C
cards slots,... how to, 34
cover closing, 125
D
Dell contacting, 143, 145 support policy, 141 support site, 11
Dell Diagnostics, 64
Dell Premier Support website, 9
diagnostic lights, 61
diagnostics Dell, 64 lights, 61
display. See monitor
documentation End User License...
Owner's Manual - Page 173
...desktop mode, 25 hard to read, 58 problems, 58
mouse connector, 17 problems, 53
N
network connector, 17 Network Setup Wizard, 38 problems, 53
Network Setup Wizard, 38
O
operating system CD, 12 reinstalling, 12 reinstalling Windows XP...CD-RW drive, 46 computer crashes, 50-51 computer stops responding, 50 Dell Diagnostics, 64 diagnostic lights, 61 drives, 45 DVD drive, 46 e-mail, 47 error messages, 48...
Owner's Manual - Page 174
...technical, 127 video, 127-128
standby mode, 39
support contacting Dell, 143, 145 policy, 141
support website, 11
System Restore, ...lights, 61 Hardware Troubleshooter, 71 Help and Support Center, 11 restore to previous state, 69 tips, 45
TV connect to computer, 20
U
USB booting to devices, 138 connector, 18 connectors, 15
V
video problems, 58
volume adjusting, 57
W
warranty information, 9
Windows XP...
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