Dell XPS 15 Support Question
Dell XPS 15 Support Question
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Question posted by davej45755 on August 9th, 2011
I Just Got My New Xps-15. No Display, Repeatedly Beeps Eight Times
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Current Answers
Answer #1: Posted by kcmjr on August 9th, 2011 4:18 PM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,255
Member since:
May 5th, 2011 Points: 4,254,255
The setup guide is here: http://support.dell.com/support/edocs/systems/xpsL502X/en/SG/sg_en.pdf
It has the BIOS beep codes. 8 beeps denotes a display failure. It doesnt go into any further detail.
Since you "just got it" I would return it ASAP and request a new one.
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Related Dell XPS 15 Manual Pages
Setup Guide - Page 4
... logo are registered trademarks and Core™ is protected by Dell under license. Bluetooth® is used in this text: Dell™, the DELL logo, XPS™, and DellConnect™ are not applicable. disclaims any proprietary interest in the U.S. A00 This item incorporates copy protection technology that helps you make better...
Setup Guide - Page 5
... SIM Card (Optional 14 Enable or Disable Wireless (Optional 16 Set Up Wireless Display (Optional 18 Set Up the TV Tuner (Optional 19 Set Up 3D TV (Optional 20 Connect to the Internet (Optional 22
Using Your XPS Laptop 24 Right View Features 24 Left View Features 28 Front View Features 29 Back...
Setup Guide - Page 6
... 52 Dell DataSafe Online Backup 53 Dell Stage 54 NVIDIA Optimus Technology (Optional 56 NVIDIA 3DTV Play 57 Free Fall Sensor 61
Solving Problems 63 Beep Codes 63 Touch Screen Problems 64 Network Problems 65 Power Problems 66 Memory Problems 67 Lockups and Software Problems 68
Using Support Tools 70 Dell...
Setup Guide - Page 9
... as carpets or rugs, while it is powered on . Fan noise is powered on . Restricting airflow around your Dell XPS laptop. Setting Up Your XPS Laptop
This section provides information about setting up your laptop may result in permanent damage to accumulate in the air vents. Restricting the airflow can damage the computer, deteriorate the...
Setup Guide - Page 10
... the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide.
Setting Up Your XPS Laptop
Connect the AC Adapter
Connect the AC adapter to your computer.
8
Setup Guide - Page 11
Setting Up Your XPS Laptop
Connect the Network Cable (Optional)
To use a wired network connection, connect the network cable.
9
Setup Guide - Page 12
Setting Up Your XPS Laptop
Press the Power Button
10
Setup Guide - Page 13
Setting Up Your XPS Laptop
Set Up Microsoft Windows
Your Dell computer is recommended that you download and install the latest BIOS and drivers for the first time, follow the instructions on the operating system and features, go to complete.
The Windows setup screens will need to reinstall the operating system. NOTE: For ...
Setup Guide - Page 14
... to create the system recovery media: • Dell DataSafe Local Backup • USB key with a minimum capacity of the Operating System disc). Setting Up Your XPS Laptop
Create System Recovery Media (Recommended)
NOTE: It is recommended that you create a system recovery media as soon as you purchased the computer, while preserving data...
Setup Guide - Page 20
... your TV before setting up wireless display. Turn on all computers. The Intel wireless display feature allows you to share your computer display to your TV.
18 If your computer.
2. Connect the wireless display adapter to intel.com.
Setting Up Your XPS Laptop
Set Up Wireless Display (Optional)
NOTE: The wireless display feature may not be supported on...
Setup Guide - Page 21
...cable or the cable adapter to Existing Adapter. Turn on your computer.
3. Setting Up Your XPS Laptop
Set Up the TV Tuner (Optional)
NOTE: Availability of the TV tuner may vary by region....card slot on the screen.
19 Follow the instructions on your computer. 4.
To enable wireless display:
1. Select Connect to the antenna-in connector on your computer (Japan only).
2. NOTE: You...
Setup Guide - Page 22
.... NOTE: The HDMI cable transmits both audio and video signals.
2. c. In the Verify the display configuration section, right-click the 3D TV and select Make this the Windows primary display.
20
b. Setting Up Your XPS Laptop
Set Up 3D TV (Optional)
NOTE: To know if your TV supports the 3D features available on your...
Setup Guide - Page 23
Set up stereoscopic 3D. c. Setting Up Your XPS Laptop
c.
In the NVIDIA Control Panel window, click Display to expand the selection (if not already expanded) and then click Set up the NVIDIA 3DTV Play application:
a. b.
In the NVIDIA Control Panel window, click ...
Setup Guide - Page 25
... Contact your ISP for offerings available in the past, the ISP might have an ISP, the Connect to the Internet. Setting Up Your XPS Laptop
To set up a new connection or network→ Connect to the Internet wizard can help you do not know which type of connection to select, click Help me...
Setup Guide - Page 35
...see "Status Lights and Indicators" on page 42.
4 XPS logo light - The power button, status lights, and ...information on the control strip, see "Multimedia Control Keys" on the XPS logo indicates the power states. For more information on the multimedia ...Features" on page 36.
2
Hard drive activity light - The dual display enable or disable key , wireless enable or
disable key , battery charge...
Setup Guide - Page 50
... two fingers close together to zoom-in or zoom- Your display can vary based on the screen. For information on the ... off.
3 Camera - Pinch - Allows you selected the option at
the time of the active window.
To zoom in camera for video conferencing and voice ...light - Indicates if the camera is on page 48. The display may support the touch screen feature if you to reduce the view...
Setup Guide - Page 61
... depth
Increases the 3D depth real-time in the My Documents\NVSteroscopic3D.IMG folder.
Captures a 3D screenshot of the keyboard shortcuts available for the current game.
59
NOTE: The gaming performance may reduce when using HD 3D mode even if 3DTV Play is disabled. Using Your XPS Laptop
Keyboard Shortcuts The following are...
Setup Guide - Page 62
...and select NVIDIA Control Panel.
2. Using Your XPS Laptop
Increases convergence
Decreases convergence
Customizing Shortcut Keys
Mo3vDes ... Set keyboard shortcuts.
3. imt tihneim3uDmeffects conovnetrhgeenpcheotpola. Click the box displaying the shortcut you ; maximum
conYoveurgceancveiepwlasctesreaollsocobjpeicts3Dinpfrhoonttoos futshineg scetnhe iNnVyIoDuIAr sPphaocteo; photo...
Setup Guide - Page 65
..." on page 93. Chipset error RAM read/write failure Real Time Clock failure Video card or chip failure Processor failure Display failure
63 WARNING: Only trained service personnel should remove the computer cover.
See the Service Manual at support.dell.com. Beep Code One
Two
Three
Four Five Six Seven Eight
Possible Problem...
Setup Guide - Page 101
...
NVIDIA GeForce GT 525M NVIDIA GeForce GT 540M 1 GB DDR3 (GT 525M) 2 GB DDR3 (GT 540M)
15.6-inch HD WLED, TrueLife 15.6-inch Full HD RGBLED, TrueLife Multi-touch 15.6-inch HD WLED, TrueLife (Optional)
Specifications
Display
Dimensions:
Height
Width
Diagonal
Maximum resolution Refresh rate
Operating angle Horizontal viewing angle Vertical viewing angle Pixel...
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