Dell Venue 8 Pro Support Question
Dell Venue 8 Pro Support Question
Find answers below for this question about Dell Venue 8 Pro.Need a Dell Venue 8 Pro manual? We have 1 online manual for this item!
Question posted by cian11546 on December 5th, 2015
Dell Venue 8 7840--battery Discharges Instantly
Recently when turning on Venue 8 it instantly discharges---I reset the tablet to factory setting but the battery still discharges in less then 5 minutes---what to do?
Current Answers
Answer #1: Posted by kader001 on December 6th, 2015 6:08 AM
kader001
Member since:
November 13th, 2015 Points: 51,050
Member since:
November 13th, 2015 Points: 51,050
Answer #2: Posted by TechSupport101 on December 5th, 2015 9:56 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. It seems the battery has come to fail and must need be replaced. This is common amongst tablet PCs. If you are still under warranty, you could contact Dell directly or go via your retailer.
Related Dell Venue 8 Pro Manual Pages
User Manual - Page 2
...® are either trademarks or registered trademarks of Microsoft Corporation in this text: Dell™ and the DELL logo are not followed. A00 CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are trademarks of your tablet PC. Bluetooth® is used in the United States and/or other countries...
User Manual - Page 3
... the tablet 9 Turning On Your Tablet 11 Turning Off Your Tablet 12 Turning Off the Screen 12 Inserting a microSD card 13 Using Headphones 15
Using Your Tablet 16
Wi-Fi Setting 16 Gestures 16 Screen Orientation 19 Windows 8 Start Screen 19 Synchronizing Your Tablet 22
Troubleshooting 23
Cleaning Your Tablet 26 Refreshing your tablet 27 Resetting your tablet 27
Contacting Dell 28...
User Manual - Page 6
... brightness of the display's backlight based on surrounding light levels.
• Connect the supplied power adapter to provide power to turn the tablet on or off.
• Press to the tablet and charge the battery.
• Connect USB devices, via an optional USB On-The-Go (OTG) dongle, for transferring data, music, photos, videos...
User Manual - Page 7
... touch‑to connected USB devices.
Feature 13 Service Tag label
14 Rear camera
Functionality
Provides the Service Tag/Express Service code needed for contacting Dell for customer service or technical support. Regulatory model: Venu 8 Pro Features | 7 NOTE: The front camera does not support zoom, face tracking or touch to focus.
User Manual - Page 8
Stylus (optional)
Allows you to your tablet and charges the battery. Accessories
Your Venue 8 Pro Tablet Package includes the following accessories:
10 W AC power adapter and Micro-USB cable
Provides power to draw shapes, select items and text, turn pages, write or sign documents, as well as use touch gestures on the touchscreen.
NOTE: The stylus is...
User Manual - Page 9
... Your Tablet | 9 Setting Up Your Tablet
WARNING: Before you unpack your tablet. 1 Connect the power cable into the power adapter.
2 Connect the Micro-USB cable to the Micro-USB port on the tablet.
NOTE: The battery is not fully charged when you begin any of 0 °C to charge your tablet. For additional best practices information, see dell.com...
User Manual - Page 10
....
Battery is not charging or battery is critically low.
10 | Setting Up Your Tablet
Tablet is on battery power and the battery charge is low. Tablet is running on or in , and either no battery is fully charged. If you press the power button during this state, the battery-charge light turns on battery power and the battery is low.
NOTE: A fully discharged battery takes...
User Manual - Page 12
... screen to the bottom edge of the display to access Charms. 2 Touch Settings → Power → Sleep to turn off the screen.
NOTE: If your tablet is off), press the Power button or Windows button once to turn off the screen. Turning Off Your Tablet
Using the Power button: 1 Press and hold the Power button for...
User Manual - Page 14
... area. 3 Touch Eject SD Memory Card. Removing the microSD card
CAUTION: Removing the microSD card while it pops out from the microSD card slot.
14 | Setting Up Your Tablet If a warning message appears stating the microSD card cannot be safely removed. Make sure all icons in application errors.
User Manual - Page 21
...to dock or close the app. For more information on using Windows 8 Start screen, see dell.com/windows8.
Touch Customize to organize the tiles on your Start screen.
• Swipe-...in from the top to the bottom of the display to show a list of the most recently used apps. Swipe right
• Swipe-in quickly from the left edge of the display to... the Customize icon . Using Your Tablet | 21
User Manual - Page 22
... account on your tablet, your settings, including internet browser history, app settings, and personal files etc., are synchronized with your tablet to remove the USB storage device.
When you can synchronize user settings of your tablet with other Windows 8 PCs and tablets computers.
1 On the tablet, access Charms and click Settings → Change PC Settings → Accounts →...
User Manual - Page 23
... plug pack into the wall.
Troubleshooting | 23 The battery or power adapter is not in Standby mode
If the tablet is damaged.
Contact a Dell authorized reseller to , or
base station and drains
temporarily turn off the
the battery.
Battery drains quickly even when the tablet is in • Temporarily turn off
the range of a network
out signals to...
User Manual - Page 24
See Reset your tablet by swiping-in the background.
Tablet is completely discharged.
1 Charge the tablet for at least 4 hours.
2 Press and hold the Power button for 2 seconds. See Turning Off Your Tablet and Turning On Your Tablet.
2 Refresh the tablet. Tablet cannot boot into Windows
Contact Dell's support service. Software or feature is not working as expected
Software updates ...
User Manual - Page 27
Resetting your tablet
Resetting your tablet will restore Windows to original factory settings without deleting any of your personal files, installed apps from the right edge of the display to access Charms. 2 Touch Settings → Change PC settings→ Update and recovery→
Recovery. 3 Touch Get started under Refresh your PC without affecting your
files. 4 Read the warning and ...
User Manual - Page 28
.../ContactDell. 2 Select your country or region. 3 Select the appropriate service or support link based on your
requirement. 4 Choose the method of contacting Dell that is convenient for you can find contact information on your area. NOTE: If you do not have an active internet connection, you . Availability varies ...
User Manual - Page 29
...The telephone systems prompts you to enter the Express Service Code that helps in routing your tablet can be found on a label at the bottom of your tablet when contacting Dell for your call efficiently.
ST:76WKLV1 EX:15664982673
ST:76WKLV1
IMEI:123456
EX:15664982673 789123456
...Your Service Tag and Express Service Code
You must provide the Service Tag/Express Service Code of the tablet.
User Manual - Page 32
... display is off , that helps to consume minimal battery power when it is not being used in to ...purposes only and may or may not describe features included with your tablet. D
device - Email servers accept, forward, deliver and store...the commonly system commands, including search, share, Start, devices and settings options. alternating current -
a method of exchanging digital messages from ...
User Manual - Page 33
...Computers and electronic devices are plugged directly in portable devices, such as a USB-compatible scanner, set of SD which is 15 x 11 x 1 mm. micro-Secure Digital - universal serial ...on your tablet that equals 1 cycle per second. R
resolution - A bar code label on your tablet when you call Dell for a lowspeed device such as mobile phones, digital cameras, and tablet computers. ...
User Manual - Page 35
Index
A
Accessory Micro-USB cable, 8 Power adapter, 8
B
Battery Tablet battery status, 10 Tablet charge, 9
Button Power, 6 Volume up/down, 6
C
Charging Tablet, 9
Charms, 20 Connection
Wi-Fi, 16
G
Gestures Drag, 17 Rotate, 18 Swipe or..., 11 Login screen, 11 Swipe left , 20 Swipe right, 21 Swipe up/down , 21 Turn off/on, 12
Service tag Locating, 29
Start icon Function, 20
Synchronize with computer, 22...
User Manual - Page 36
Reset, 27 Setting, 9 Turn off, 12 Turn on, 11 Touchscreen Display Orientation, 19 Turn off/on, 12 Troubleshooting Battery, 23 Network, 25 System, 24 Touchscreen, 25
W
Wi-Fi setting, 16 Windows button
Location, 5 Windows Start screen, 19
36 | Index
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