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Dell U2417H Support Question

Dell U2417H Support Question

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Question posted by katieschultz on January 31st, 2017

Sound Issues With Monitor When Plugged Into Macbook Pro

When I plug my Dell Monitor into my Macbook Pro and go to Youtube, there is no sound. When I unplug my Dell Monitor, and go to Youtube I have sound. What do I need to do to watch and hear the video on my Dell Monitor? Thanks.

Current Answers

Answer #1: Posted by techyagent on February 1st, 2017 5:45 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

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You need to check this official forum link from Apple

https://support.apple.com/en-in/HT201177

Thanks


Techygirl

Related Dell U2417H Manual Pages

User Guide - Page 3

... 5 Product Features 6 Identifying Parts and Controls 7 Monitor Specifications 10 Plug-and-Play 21 LCD Monitor Quality and Pixel Policy 21 Setting Up the Monitor 22 Attaching the Stand 22 Using the Tilt, Swivel, and Vertical Extension 25 Adjusting the Rotation Display Settings of Your System 26 Connecting Your Monitor 26 Organizing Your Cables 30 Removing...
User Guide - Page 4

Built-in Diagnostics 49 Common Problems 50 Product Specific Problems 51 Mobile High-Definition Link (MHL) Specific Problems 52 Appendix 53 Safety Instructions 53 FCC Notices (U.S. only) and Other Regulatory Information 53 Contacting Dell 53 Setting Up Your Monitor 54 Maintenance Guidelines 56 4 | Contents 
User Guide - Page 5

... certain countries. Some features or media may not ship with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. Monitor Stand riser Stand base Power cable (varies by country) About Your...
User Guide - Page 6

.... • Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm mounting holes for ease of set up and screen optimization. • Software and documentation media includes an information file (INF), Image color Matching File (ICM), Dell Display Manager software application and product documentation. proof your monitor. • Plug and play capability if...
User Guide - Page 7

Identifying Parts and Controls Front view Label 1 2 Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor | 7
User Guide - Page 8

...label Lists the regulatory approvals. 3 Stand release button Release stand from monitor. 4 Security lock slot Secures monitor with lightning icon is for technical support. NOTE: All except APJ ...slot Use to contact Tag label Dell for BC 1.2 8 | About Your Monitor Back View Label Description Use 1 VESA mountiong holes (100 mm Wall mount monitor using VESA- Side View USB...
User Guide - Page 9

... the rubber plug when use the USB downstream connectors on section "Connecting the Monitor for MST (multi-stream transport) capable monitor. You can only be connected as the last monitor in ) Connect your monitor to DP ...support headphones. USB upstream port WARNING: Excessive sound pressure from earphones or headphones can use DP out connector. Once this connector after you ...
User Guide - Page 10

Monitor Specifications Flat Panel Specifications Screen type Panel type Viewable image Diagonal Active Area Horizontal Vertical ...8 ms (typical), 6 ms (fast mode) 16.7 million colors 99% sRGB Resolution Specifications Horizontal scan range Vertical scan range Maximum preset resolution Video display capabilities (DP & HDMI & MHL playback) 30 kHz to 83 kHz (DP/HDMI) 27 kHz to 70 kHz (MHL) 50 Hz ...
User Guide - Page 15

Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(u) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 GND 17 AUX CH (n) 18 Hot Plug Detect 19 Return 20 DP_PWR About Your Monitor | 15
User Guide - Page 16

DP connector (out) Pin number 20-pin side of the connected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 CONFIG1 14 CONFIG2 15 AUX CH(p) 16 GND 17 AUX CH(n) 18 Hot Plug Detect 19 Return 20 DP_PWR 16 | About Your Monitor
User Guide - Page 17

mDP connector Pin number 20-pin side of the connected signal cable 1 GND 2 Hot Plug Detect 3 ML3 (n) 4 CONFIG1 5 ML3 (p) 6 CONFIG2 7 GND 8 GND 9 ML2 (n) 10 ML0 (p) 11 ML2 (p) 12 ML0 (p) 13 GND 14 GND 15 ML1 (n) 16 AUX (p) 17 ML1 (p) 18 AUX (n) 19 GND 20 DP_PWR About Your Monitor | 17
User Guide - Page 18

on device) DDC CLOCK (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT 18 | About Your Monitor HDMI connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin side of the connected signal cable TMDS DATA 2+ TMDS ...
User Guide - Page 21

... uncommon for one or more information on LCD Monitor Pixel Policy, see Operating the Monitor. you can configure itself and optimize the monitor settings. About Your Monitor | 21 Plug-and-Play You can install the monitor in an unchanging state which are automatic; For more information about changing the monitor settings, see Dell support site at: http://www...
User Guide - Page 26

...card. No image when using the monitor with a non-Dell computer, you need to complete the procedure below to rotate...U2417H default setting is not working correctly, go the graphics driver website or your System. Please refer to go to change default setting. 26 | Setting Up the Monitor See Rotating the Monitor.) 3 Switch on your monitor. 4 Select the correct input source at Monitor...
User Guide - Page 28

Connecting the USB cable 28 | Setting Up the Monitor To make use DP out connector. NOTE: Remove the rubber plug when use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature.
User Guide - Page 29

... an image, see Mobile High-Definition Link (MHL) Specific Problems. Setting Up the Monitor | 29 NOTE: When the connected MHL source device enters standby mode, the monitor displays a black screen or the message below steps: 1 Plug the power cable on your monitor into a AC outlet. 2 Connect the (micro) USB port on your MHL source...
User Guide - Page 41

... to restore default Energy settings. This option will be greyed out when the USB upstream cable plugs in. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. Operating the Monitor | 41 Allows you to set the state of time the menu remains on screen, and...
User Guide - Page 50

...more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at : http://www.dell.com/support/monitors. LED on monitor to the computer is connected properly & off is a natural defect that canoccur in the Input Source menu. Issues smoke or sparks • Contact Dell immediately. Intermittent Problems Monitor • Ensure that the video cable connecting...
User Guide - Page 51

... • Due to turn off the monitor, unplug the monitor power cable, plug it back, and then turn on menu OSD. If yes, press and hold the button beside the power button for more information, see Lock). Re-plug the signal cable if necessary. • Reset the computer or video player. Ensure the computer is not...
User Guide - Page 53

... documentation may result in your area. To get online Monitor support content: See www.dell.com/support/monitors. Appendix Safety Instructions For displays with glossy bezels the... Dell provides several online and telephone-based support and service options. Contacting Dell NOTE: If you do not have an active Internet connection, you . Appendix | 53 For information on your need. ...

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