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Dell TL4000 Support Question

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Question posted by boonek on March 24th, 2011

Tl4000 Mechanical Block Error

Our TL4000 has a mechanical block error.  The codes state mechanical block, 3rd slider movement.  What could be wrong?

Current Answers

Answer #1: Posted by vladimirryukaev on December 27th, 2011 5:19 AM
vladimirryukaev

Member since:
December 27th, 2011

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Please open a case of the library. cartridge live the slot. just push it on slot directly(by hand)

Related Dell TL4000 Manual Pages

Compatibility Guide - Page 4

... 29 Dell PowerVault Autoloaders and Libraries - Dell Storage & Peripherals USB 3.0 Host Bus Adapters 17 Backup Software Compatibility 17 Linear Tape File System Single Drive Edition (LTFS-SDE) Compatibility 18 Media Compatibility 18 LTO Drives 18 DLT/VS Drives 22 DDS/DAT Drives 25 Travan Drives 26 RD1000 Drives 26 Firmware and Drivers 27 Dell PowerVault Tape Drives and Removable...
Compatibility Guide - Page 27

Firmware and Drivers Dell PowerVault Tape Drives and Removable Hard Drives - Firmware PowerVault Tape Drive Name Powervault 100T DAT72 PowerVault 110T LTO2-LC Powervault 110T LTO-3 FH PowerVault LTO3 FC PowerVault LTO3-060 IBM PowerVault LTO3-080 IBM SAS V2 PowerVault LTO3-060 QTM PowerVault LTO3-060 QTM SAS PowerVault LTO4-120 FC PowerVault LTO4-120 IBM SAS PowerVault LTO4-120HH IBM Firmware...
Compatibility Guide - Page 29

Dell PowerVault Tape Drives and Removable Hard Drives - Drivers PowerVault Tape Drive Name Powervault 100T DAT72 PowerVault 110T LTO2-LC PowerVault 110T LTO2-LT Powervault 110T LTO-3 FH PowerVault LTO3 FC PowerVault LTO3-060 IBM PowerVault LTO3-080 IBM SAS V2 PowerVault LTO3-060 QTM PowerVault LTO3-060 QTM SAS PowerVault LTO3-060 TBRG PowerVault LTO4-120 FC PowerVault LTO4-120 IBM SAS PowerVault ...
User Guide - Page 8

...Index X-1 vi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Error codes 8-1 Chapter 9. Troubleshooting . . . . . 7-1 Installation problems 7-6 Library recovery problem determination . . . . 7-7 Procedures for tape cartridges 6-10 Chapter 7. TapeAlert flags . . . . . E-2 Appendix F. Bar code label 6-4 Guidelines for bar code labels 6-6 Write-Protect...
User Guide - Page 18

... 9 data cartridges and the elective 3-slot I /O station.) - No power switch or button is displayed at a normal operating temperature. 1-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide It flashes whenever there is library or drive activity, or when the library is illuminated when the drive must be lit because a power supply or a power supply fan is failing, or...
User Guide - Page 24

... Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide dual port Ultrium 5 Full Height and Half Height drives v 8 Gb/s Fibre Channel - single port Ultrium 3 Full Height drives v Ultra160 SCSI LVD (depending on page G-1. single port Ultrium 3 Half Height V2 drives v 6GB/s Serial Attached SCSI (SAS) - "SNMP Status MIB Variables and Traps" on drive; Status and error...
User Guide - Page 32

... to return to help identify the failure. 2-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide An error code is displayed on the Operator Control Panel until the unit completes its power up cycle, the library state is monitored by way of drives that might not be constantly illuminated. The error code remains on the Operator Control Panel display and the...
User Guide - Page 40

... kit if purchased later. 3-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide For example, the library is partitioned so that it processes: v Commands from Application A (about Department X) in Logical Library 1 v Commands from heterogeneous applications. The device driver initiates error recovery and continues the operation on LTO 6 Tape Drives, and also LTO 5 and LTO...
User Guide - Page 48

... on a Fibre Channel link is determined by the HBA. To attach to change the zoning configuration if a drive needs service or replacement. 3-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide There are supported by the link speed, the type of the following Fibre channel port behaviors: v LN Port: (default setting) - Software zoning is...
User Guide - Page 96

...topology Monitor > Drive > Status > Drive (n) "Monitor: Drive" on page 5-12 Monitor Library > Drive Status "Monitor Library: Drive Status" on page 5-61 Encryption, activate Not available with this interface. Service Library > Save Drive Dump "Service Library: Save Drive Dump" on page 5-37 5-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Service Library > Key...
User Guide - Page 122

... media to another, for each resident data cartridge from one data cartridge for every drive present in this test scrambles the cartridge slot locations. 5-30 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide a77ug048 Service: Library Verify menu 1. v Push Select to Service > Library Verify and start the diagnostic test. v Push Select to run this test successfully...
User Guide - Page 156

... the LTO4 HH drive v ULT3580-HH5 drives 5-64 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The drive update takes approximately 5 minutes. To ensure that indicates the library requires firmware 9.00 or higher. Firmware for the LTO4 HH drive is not compatible with the LTO4 HH V2 drive - The system status panel (in the library code for that drive, or any...
User Guide - Page 162

... 10,000 (10k) 5000 (5k) 6-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The insertion guide ( 6 in the cartridges, Ultrium Tape Drives use a linear, serpentine recording format. Reads and writes...a location to the tape cartridge. When tape is inserted into the drive, a threading mechanism pulls the pin (and tape) out of the cartridge, across the drive head, and onto ...
User Guide - Page 164

... into a drive that is not compatible with optional Bar Code Reader 3582 Required 6-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Some libraries have an Auto Clean function, which when enabled, prompts the library to retrieve the cleaning cartridge that is contained in the library, inserts it does not match, a media Error Code 7 posts on the tape must be...
User Guide - Page 172

... Key Path Diagnostic (see Chapter 8, "Error codes," on page 8-1 or Appendix C, "Sense data," on page C-1). 7-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide If you are related to the "Drive sense data" on page C-7. An error code history is providing the correct encryption key. Check the TCP/IP configuration of the tape drive by LTO Ultrium 4, 5, and 6 Data...
User Guide - Page 174

... Panel, go to clear the state. The backup software must cancel the reservation and any hold it has on page 6-3. 7-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide To release the magazines with the drive and model of the magazine for inspection. See "Cartridge compatibility" on the drive. CARTRIDGE MOVEMENT PROBLEMS Cartridge placement problems Magazine...
User Guide - Page 186

... error, no response from BCR Error Code 80 01 might be posted if the library has a BCR (bar code 82 EEPROM (Electrically Erasable Programmable Read-Only reader) that the shipping lock was removed. If 83 Accessor controller generic problem 84 Setting of sled motor parameters failed 89 Gripper blocked 8A Slider blocked 8B Elevator blocked 8C Rotation blocked 8D Sled blocked...
User Guide - Page 194

... Load command 92 Timeout while loading tape 93 No activity after load command 94 Timeout drive Unload 95 Drive terminated unsuccessfully 96 Tape not ejected at robot unload 8-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide A1 Sled movement to rotation position failed. A4 Error during rotation movement to home position failed. Table 8-2. A3...
User Guide - Page 256

... 54 55 56 57 58 59 60 61 62 63 64 (Current LBA that would be reported in Read Position command) Data set Number 1st Error FSC 1st Error Flag Data 2nd Error FSC 2nd Error Flag Data Next-to-Last Error FSC Next-to-Last Error Flag Data C-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
User Guide - Page 276

... data from within. encryption key manager (EKM) A Java™ software program that assists encrypting tape drives in the form of messages that is not a real issue since it takes time for moving magnetic tape and controlling its movement. I-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Engineering change. eject To remove or force out from inadvertent or...

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