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Dell STUDIO XPS 16 Support Question

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Question posted by Mariojune12 on July 30th, 2013

I Have Some Issue With The Keyboard Of My Computer

The person who posted this question about this Dell product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

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Request from banano360 on July 30th, 2013 6:51 PM
What kind of problems?

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Answer #1: Posted by RathishC on July 30th, 2013 6:52 PM

This answer was accepted by the poster of the original question.

RathishC

Member since:
June 19th, 2012

Points: 2,516,090

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Hi Mariojune12,

Would request you to please elaborate the issue you are facing with the keyboard, so that I can help you further?

To troubleshoot the keyboard issue, you can click on the link mentioned that might help you:

http://dell.to/1cjzTtU

You can refer the Dell Article 277550 on http://dell.to/XULgT1

Please respond for further assistance.

Thanks & Regards
Rathish C
#iworkfordell

Related Dell STUDIO XPS 16 Manual Pages

Setup Guide - Page 5

... (Optional) (Availability Varies by Regions 10 Setting Up the 5.1 Audio Connections 11 Using Your Studio XPS 12 Device Status Lights 12 Right Side Features 14 Left Side Features 18 Media, Wireless, and Power Controls 21 Computer Base and Keyboard Features 22 Software Features 25 Solving Problems 28 Network Problems 28 Power Problems 29...

Setup Guide - Page 7

... Your Studio XPS Laptop This section provides information to help you have easy access to a power source, adequate ventilation, and a level surface to place your Studio XPS. Do not store your Studio XPS™ 1640 and connect peripherals. NOTICE: Placing or stacking heavy or sharp objects on all other sides. Before Setting Up Your Studio XPS When positioning your Studio XPS...

Setup Guide - Page 8

Turning on Your Studio XPS 6 Using an incompatible cable or incorrectly connecting the cable to use a wired network connection,... to a power strip or electrical outlet may cause fire or equipment damage. Setting Up Your Studio XPS Laptop Connecting the AC Adapter Connect the AC adapter to the Studio XPS and then plug it into a wall outlet or surge protector. However, power connectors and power...

Setup Guide - Page 9

... These steps are mandatory and may render your wireless radios to complete. Windows Vista® Setup Your Studio XPS is preconfigured with the computer turned on, lightly touch the wireless symbol on the screen. Pressing this ...you pressed the button the first time. Setting Up Your Studio XPS Laptop To turn all of your wireless radios (Bluetooth®, WiFi, and WWAN) off .

Setup Guide - Page 10

...) and ISP offerings vary by country. Setting Up Your Studio XPS Laptop Connecting to set up your Internet connection. Internet service 2. portable computer with wireless network ...card See the documentation for your Studio XPS or router for setup instructions and see "Setting Up Your Internet Connection" on page 9....

Setup Guide - Page 11

... icon on the screen to check the service status, or try connecting again later. NOTE: Have your ISP to complete the setup. Setting Up Your Studio XPS Laptop Before you can help you get one. 1. Under Network and Internet, click Connect to the Internet window appears. 9

Setup Guide - Page 12

... follow the instructions given. --Go to connect: a. NOTE: If you will use a DSL, satellite modem, cable TV modem, or wireless technology connection. Setting Up Your Studio XPS Laptop 4. b. Setting up TV Signal → Confirm Your Region and follow the instructions given 10 Double-click on the Media Center icon on how you are...

Setup Guide - Page 13

Setting Up Your Studio XPS Laptop Setting Up the 5.1 Audio Connections To set up TV Signal → Confirm Your Region. Click the middle headphone icon, select Device: Center/LFE Speaker, and ...

Setup Guide - Page 18

... devices (such as a mouse, keyboard, printer, external drive, or MP3 player). The different lights indicate the following: On Battery Power: • Solid white - This connector can also be automatically shut off or sleep state, even if they are compliant with the USB specification. NOTE: If the Studio XPS is turned to powered off...

Setup Guide - Page 21

... connectors (2) - The audio signal is the same for both connectors. 19 Using Your Studio XPS 3 VGA connector - Digital interface standard connector that supports an external DisplayPort monitors and projectors. 7 HDMI connector - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 9 Audio In/Microphone connector - Connects to...

Setup Guide - Page 24

... like those on a mouse. It supports circular scrolling and zoom. Provide left -click by bringing the two fingers together). 2 Touch pad buttons - Using Your Studio XPS Computer Base and Keyboard Features 1 2 3 4 22 1 Touch pad - In the Gestures tab, enable or disable the one-finger zoom (zoom in and out moving the finger upward...

Setup Guide - Page 25

... three lighting states are: a. Do not use a battery purchased from other computers. full keyboard/touch pad brightness (default setting) b. no lighting c. half keyboard/touch pad brightness 4 Consumer IR - This Studio XPS should only use batteries from Dell. Shut down the Studio XPS, and remove external cables (including the AC adapter). Slide the battery out. 23 For...

Setup Guide - Page 32

... problem persists, see the Service Manual on the Dell Support website at support.dell.com. Your Studio XPS supports DDR3 memory. The computer is blinking white - For more information about the type of interference are: • power, keyboard, and mouse extension cables • too many devices connected to a power strip • multiple power...

Setup Guide - Page 33

...keyboard or moving your mouse, press the power button for an earlier Microsoft® Windows® operating system - If a program stops responding - If a program is firmly connected to the computer and to 10 seconds until your Studio XPS...- Run the Program Compatibility Wizard. Turn your Studio XPS off and then restart your Studio XPS turns off . Solving Problems Lockups and Software...

Setup Guide - Page 34

... that the program is compatible with the operating system installed on your keyboard or moving your pointer using the touch pad or mouse, press the power button for information. --Ensure that the program is displayed to 10 seconds until your Studio XPS turns off . Solving Problems If a solid blue screen appears - See the...

Setup Guide - Page 36

... failed. Ensure that the keyboard cable is not listed in resolving this problem, please note this system have failed at support.dell.com or see "Contacting Dell" on page 49 for assistance. NOTE: If the message you could see the Dell Technology Guide on your Studio XPS has an issue or error, it may...

Setup Guide - Page 43

...the computer. Click Dell Factory Image Restore. Click Next. Select Repair Your Computer. 3. Select a keyboard layout and click Next. 5. Select the checkbox to confirm that you do not want to continue reformatting... in when you received your Studio XPS. Any programs or files added since you purchased your Studio XPS-including data files-are permanently deleted from the hard drive.

Setup Guide - Page 50

.... You may also be asked for assistance and call from a telephone near the Studio XPS. The code helps Dell's automated-support telephone system direct your Express Service Code ready...NOTE: Have your call more efficiently. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer ...

Setup Guide - Page 52

... return policies before working inside your operating system. the Operating System disc. learn more about your computer, and readme files. run a diagnostic program for your Studio XPS, reinstall notebook system software, or update drivers for your operating system, maintaining peripherals, RAID, Internet, Bluetooth®, networking, and e-mail. NOTE: Drivers and documentation updates can...

Service Manual - Page 1

...All rights reserved. Other trademarks and trade names may be used in this text: Dell, XPS, and the DELL logo are either potential damage to hardware or loss of Dell Inc. ...Dell™ Studio XPS™ 1640 Service Manual Before You Begin Base Cover Hard Drive Rear Caps Processor Heat Sink Processor Thermal Fan Memory Coin-Cell Battery Wireless Mini-Card Palm Rest Keyboard Speakers Optical...