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Question posted by johnrandy2005 on May 31st, 2017

Solutions For System Services Disabled

when my server stard, i see the message bellow and the processus abored whith messages "iDRAC6 communication failure"can you help me?

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Answer #1: Posted by Odin on May 31st, 2017 6:25 AM

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See http://www.dell.com/support/article/us/en/19/SLN266092/alert--idrac6-not-responding-power-required-may-exceed-psu-wattage-on-a-dell-poweredge-11g-server?lang=EN.

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Related Dell R710 Manual Pages

Hardware Manual - Page 50

... (continued) Message Causes Corrective Actions Unable to launch System Services image. System halted! See the Unified Server Configuration user documentation for instructions on corrupted. Unexpected interrupt in the specified slots. See "Troubleshooting System Memory." If the problem persists, see "Getting Help." Unsupported DIMM detected. See "General Memory...

Hardware Manual - Page 69

...-add a boot device, press to refresh the list of the boot option list. Enables you to access the System Setup program, System Services, and BIOS-level boot options. Disables and enables a boot option in the boot order. Enables you to use and press Enter. Using the System Setup Program and UEFI Boot...

Hardware Manual - Page 70

... for the system password after the system starts and only those with diagnostics software. Option System Services BIOS Boot Manager Reboot System Description Restarts the system and accesses the Unified Server Configurator, which enables you to Disabled, and you cannot change or enter a new system password. System and Setup Password Features NOTE: For...

Hardware Manual - Page 120

... Card Type Slot Priority Max Greater Allowed Than 15W? 1 PERC 5/E controller 1,3,4 2 Y 2 PERC 6/E controller 3,4,1 2 Y 3 10 Gb NIC 3,4,1,2 2 Y 4 All other Dell storage cards 3,4,1 2 Y 5 All other expansion cards should be done by a certified service technician. Damage due to servicing that is not authorized by Dell is not available. • The expansion-card slots are...

Hardware Manual - Page 157

...Help." Damage due to the electrical outlet, and turn on the system. See "Using Dell™ PowerEdge™ Diagnostics." Troubleshooting a Damaged System CAUTION: Many repairs may only be done by the online or telephone service.... 6 Close the system. See "Closing the System." 7 Reconnect the system to servicing that came with the product. 1 Turn off the system and attached peripherals, and ...

Hardware Manual - Page 164

... and check if the USB key is not resolved, see "Getting Help." See "Closing the System." 10 Turn on the system and attached...servicing that is not authorized by Dell is enabled. See "Closing the System." 164 Troubleshooting Your System If the problem is functioning. See "Opening the System." 8 Ensure that you know works properly. 9 Close the system. See "Using Dell™ PowerEdge...

Hardware Manual - Page 177

Jumpers and Connectors 177 Damage due to disable a password, see "Disabling a Forgotten Password." System Board Jumpers For information on resetting the password jumper to servicing that came with the product. Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or ...

Hardware Manual - Page 187

... as authorized in "Using the System Setup Program and UEFI Boot Manager." You should only perform troubleshooting and simple repairs as directed by a certified service technician. The password jumper enables these password features or disables them and clears any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system.

Hardware Manual - Page 193

...g - Gram(s). Gb - graphics mode...communication between the system's bus and the peripheral device, typically a storage device. Internet Protocol. IRQ - A signal that provides remote management capabilities, crashed system recovery, and power control functions for Dell PowerEdge... processor. A systems management hardware and software solution that data is an output device. A protocol that can...

Technical Guide - Page 7

... Virtualization Featuring embedded hypervisors, large memory capacity with a single goal: to help improve component access and airflow across the server for alerting and control of enterprise servers, storage technologies, and services with 18 DIMM slots, and four integrated network connections, the Dell PowerEdge R710 delivers better overall system performance and greater virtual machine-per...

Technical Guide - Page 8

... to help reduce IT complexity, lower costs, and eliminate inefficiencies by Altiris™ from a single intuitive interface called Unified Server Configurator (USC) in -depth domain knowledge for you. Dell 1.1.5 Easy to Manage The PowerEdge R710 lets you devote more focus to running fast. Dell Management Console (DMC), powered by making IT and business solutions work...

Technical Guide - Page 16

... AC power present and amber for a fault as detailed in the About Your System chapter of the PowerEdge R710 Hardware Owner's Manual on Support.Dell.com for more information. 4.4 Back Panel View and Features Figure 5 shows the back view of the PowerEdge R710 server. Front View (2.5" Hard Drive Chassis) Figure 4. PowerEdge R710 Technical Guide 16 Dell Figure 2.

Technical Guide - Page 17

PowerEdge R710 Technical Guide 17 Power Supply ...PowerEdge R710 Hardware Owner's Manual on Support.Dell.com for more information. 4.6 NIC Indicators See the NIC Indicator Codes section in the About Your System chapter of the PowerEdge R710 Hardware Owner's Manual on Support.Dell.com for more information. 4.7 Internal Chassis Views Figure 6 shows the internal view of the PowerEdge R710 server...

Technical Guide - Page 21

...closes and indicates intrusion to the iDRAC6. PowerEdge R710 Technical Guide 21 The backplane storage...disables the power button function. 4.11.6 Intrusion Alert A switch mounted on Riser 2 is used to store FRU data. 4.15 User Accessible Jumpers, Sockets, and Connectors See the Jumpers and Connectors chapter in the PowerEdge R710...Real-Time Clock and CMOS RAM on the bezel secures the...

Technical Guide - Page 30

...series processors 7.2 DIMMs Supported The DDR3 memory interface consists of RAS (reliability, availability, service) features. PowerEdge R710 Technical Guide 30 and dual-rank DIMMs  Support for 1066 MHz quad-rank ...) ECC DDR3 technology  Up to 288 GB of RDIMM memory (eighteen 16 GB dual rank RDIMMs)  Up to 24 GB of low latency response and high throughput. The ...

Technical Guide - Page 44

... solution, select the PERC 6/i or PERC H700. It is an expansion card that plugs into the dedicated internal SAS slot on Chip) processor with a PCI Express host interface and DDR2 memory. It incorporates two four-channel 6 Gb/s SAS IOCs for connection to be used in other 11G 2U rack-form factor platforms. PowerEdge R710...

Technical Guide - Page 45

...for backup. The PowerEdge R710 supports both 256MB and 512MB cache options on Riser1. PowerEdge R710 Technical Guide 45 Dell 12.4.4 PERC H700 If you want an internal RAID solution, select the PERC...allowed in the system in addition to the integrated storage controller. It supports the internal 6 Gb/s backplane interface for internal storage options (SAS, SATA, or SSD HDD). The PERC ...

Technical Guide - Page 49

... static rails support toolless mounting in 19‖-wide, EIA-310-E compliant 4-post racks, but do not support serviceability in which they will be installed. Table 14. Supported Racks Product Rail ID B1 R710 A2 Mounting Interface Rail Type ReadyRails™ Sliding ReadyRails™/Generic Static Rack Types Supported 4-Post 2-Post Square...

Technical Guide - Page 54

... Management 16.1 Overview Dell delivers open, comprehensive, and integrated solutions that help you meet your network. To help you reduce the complexity of any size. A brief description ....2 Server Management A Dell Systems Management and Documentation DVD and a Dell Management Console DVD are Remote Access Service for system administrators to the base DMC product. PowerEdge R710 Technical...

Technical Guide - Page 56

...  Power control and management with the ability to limit server power consumption and remotely control server power states  Advanced troubleshooting capabilities For more detailed feature list for iDRAC6 Express, iDRAC6 Enterprise, and vFlash Media is shown in Table 17. PowerEdge R710 Technical Guide 56 Dell iDRAC6 is a purchasable option and is available as a repository for...