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Question posted by Bakipb on August 16th, 2014

Dell M620 Will Not Boot After Mezzanine Card Install

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Answer #1: Posted by JCatDell on August 18th, 2014 11:33 AM

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JCatDell

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March 11th, 2014

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Hi Bakipb,

Is the BIOS and firmware up to date on the blade? Is the CMC firmware up to date? Does the card work in a different blade? Are there any errors in the logs?

Josh Craig

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro

Related Dell PowerEdge M620 Manual Pages

Hardware Owner's Manual - Page 50

...installed, the heartbeat for CMC redundancy is also present and CMC redundancy is outside the data path from host LOMs and the mezzanine cards...-chained. See the latest Dell Chassis Management Controller User's Guide at support.dell.com/manuals for centralized configuration...cooling fans based on the server blades - If a second, optional CMC module is installed, failover protection and hot-plug...

Hardware Owner's Manual - Page 52

... A supports KR (10 Gbps standard) if the midplane version in the enclosure is installed in Fabric B or Fabric C, at least one blade must have a matching mezzanine card installed to support data flow for that I/O module. • If a blade has an optional mezzanine card installed in the Fabric C slots.) • Slots A1 and A2 only support Ethernet I /O modules...

Hardware Owner's Manual - Page 53

... Network Daughter Card during system boot, if the corresponding IO module installed in the enclosure is 1.1 or later, Fabric C supports up to 40 Gb/sec redundant fabric, supporting I /O module in the Fabric C slots, a blade must have a matching mezzanine card installed in a Fabric C mezzanine card location. NOTE: If the midplane version in Quad-Port Network Daughter Card (PowerEdge M710HD...

Hardware Owner's Manual - Page 94

... Primary module in a stack, if applicable Secondary module in a stack Fault condition in module Fibre Channel Green off, amber Mezzanine board failure before POST port off indicators with Emulex mezzanine card installed Green off, amber Mezzanine board failure during POST on or green off, amber blinking Green off, amber POST in progress flashing irregularly Green...

Hardware Owner's Manual - Page 95

... Connection has lost synchronization. To ensure proper functionality, use only SFPs provided with Qlogic mezzanine card Installed Green off, amber on Online, 1 Gb or 2 Gb link Green on, amber...amber off with this module. NOTE: CMC firmware version 1.3 is required to support FC8 mezzanine cards and I /O module includes eight external autosensing Fibre Channel ports (four ports are enabled...

Hardware Owner's Manual - Page 116

...Warning: PCIe expansion riser not found. Check mezzanine interface card and cables. cables are not supported. "Expansion-Card Riser NOTE: Applicable to M610x only. This error occurs if the type and configuration of mezzanine cards installed are connected NOTE: Applicable to connections. If the NOTE: Applicable to M610x only. (PowerEdge M610x Only)" on page 361. See the...

Hardware Owner's Manual - Page 169

... Blade (PowerEdge M710) 4 3 2 1 5 6 10 9 8 7 1 optional mezzanine card 1 Fabric C 3 optional mezzanine card 3 Fabric C 5 memory modules 7 hard drives (4) 9 processor CPU1 and heat sink 2 optional mezzanine card 2 Fabric B 4 optional mezzanine card 4 Fabric B 6 processor CPU2 and heat sink 8 hard-drive backplane 10 iDRAC6 Enterprise card (under mezzanine card) Installing Blade Components...

Hardware Owner's Manual - Page 218

... mezzanine card is also installed in MEZZ2_FAB_B1 slot or no mezzanine card is required. x8 PCIe Gen 1 and x4 PCIe Gen 2 cards are supported. • PowerEdge M905 and M805 support LFF x8 PCIe Gen 1 mezzanine cards in all four slots. • PowerEdge M710 supports SFF and LFF mezzanine cards in all four slots. x8 PCIe Gen 2 cards are available for use. Mezzanine Card Installation...

Hardware Owner's Manual - Page 219

... with your thumb and lifting the end of I/O modules installed in I /O module bays C1 and C2. • Mezzanine card slot B supports Fabric B. Half-Height Blades Half-height blades support two mezzanine cards: • Mezzanine card slot C supports Fabric C. x8 PCIe Gen 1 and x4 PCIe Gen 2 cards are supported. • PowerEdge M605 and M600 support two LFF x8 PCIe Gen...

Hardware Owner's Manual - Page 365

..., 36 power supply fault, 37-38 server module power selection, 30 system power, 17 installing battery, 265 blades, 158 CMC module, 295-296 expansion card, 236 fans, 292 hard drive in a drive carrier, 270 hard drives, 267 I/O module, 298 memory, 213 memory guidelines, 173, 182, 185, 205 mezzanine card, 217 power supplies, 291 integrated network...

Information Update - Support for PowerEdge C410x on M610x, R710, and R410 Systems - Page 3

... Dell SAS 6i/R None 5 X410 cards installed Controller 4:1 mode, 2xDell Dell SAS 6i/R Broadcom NetXtreme II 4 X410 cards installed Controller 57711 Ethernet Mezzanine Card 4:1 mode, 2xDell Dell SAS 6i/R Mellanox ConnectX MDI X410 cards installed Controller DDR InfiniBand Server Blade I/O Mezzanine Card Example Configurations With Maximum Number of GPUs Supported System M610x PowerEdge...

Information Update - Support for PowerEdge C410x on M610x, R710, and R410 Systems - Page 4

...of GPUs Supported System R410 R710 PowerEdge C410x Configuration Internal Storage Controller PCIe Add-In Cards 4:1 mode, single Dell Dell SAS 6i/R None X410 card installed Controller 4:1 mode, single Dell Dell SAS 6i/R None X410 card installed Controller 4:1 mode, single Dell Dell PERC None X410 card installed H700 RAID controller 4:1 mode, single Dell Dell SAS 6i/R Broadcom NetXtreme II X410...

Owners Manual - Page 4

...37 I/O Module Mezzanine Cards...38 Mezzanine Card Installation Guidelines...38 Removing A Mezzanine Card...38 Installing A Mezzanine Card...39 Management Riser Card...40 Replacing The SD Card...40 Internal USB Key...41 SD vFlash Card...42 Replacing The SD vFlash Card...42 Network Daughter Card/LOM Riser Card...43 Removing The Network Daughter Card/LOM Riser Card 43 Installing The Network Daughter...

Owners Manual - Page 17

... Allows you to enable or disable the BIOS configuration of mezzanine cards installed in turbo boost mode. By default, the Remote Terminal Type...the BIOS console redirection when the operating system is Dell Active Power Controller. NOTE: Only Serial Device 2 ...port address for console redirection. By default, the Redirection After Boot option is set to COM1. You can be used only if...

Owners Manual - Page 38

... by Dell is incorrect, one way. 7. You should have memory modules installed. 8. I /O module bays C1 and C2. • Mezzanine card slot B supports Fabric B. Damage due to enter the System Setup, and check the System Memory setting. Remove the blade from the enclosure. 2. Open the mezzanine card latch by a certified service technician. Mezzanine Card Installation Guidelines...

Technical Guide - Page 4

...card (NDC) ...24 Dell systems management solutions ...32 Systems management server lifecycle ...38 Module dimensions...40 M620 system board block diagram ...46 Additional resources ...44 Figure 1. Figure 4. Figure 6. M620... options ...21 Table 11. Comparing the PowerEdge M610, M710HD, and M620 7 Table 3. M620 acoustical performance...29 Table 17. Environmental specifications...

Technical Guide - Page 6

The M620 supports up a valuable mezzanine card slot. Dell has tested and validated an integrated data center solution that can increase overall server system memory capacity and speed. New technologies Intel Xeon processor E5-2600 product family Detailed descriptions This new family of new technologies are featured on the M620. Intel C600 series chipset The Intel Platform...

Technical Guide - Page 7

...Blades with Lifecycle Controller (standard option) Feature PowerEdge M610 PowerEdge M710HD PowerEdge M620 Chassis; enclosure Half-height blade; PowerEdge M1000e Blade Enclosure Half-height blade; Compared to 2 I/O slots Optional SD port Dell OpenManage Systems Management 2 PCIe 2.0 x8 mezzanine card slots Yes Dell OpenManage Dell Management Console Lifecycle Controller 1.x iDRAC6...

Technical Guide - Page 8

enclosure Processors Internal interconnect Cache Memory1 Chipset Video Primary storage USB ports I/O mezzanine card options I /O fabrics per core; Table 3 lists the technical specifications for the PowerEdge M620 blade server. Feature Form factor; For the latest information on supported features, visit Dell.com. core options: 2, 4, 6, 8 Up to 768GB (24 DIMM slots): 2GB/4GB/8GB/16GB/32GB ...

Technical Guide - Page 24

... right network fabric without using up a valuable mezzanine card slot. The blade network daughter card options supported on motherboard (LOM) card options for Dell PowerEdge 12th generation servers. The Select Network Adapter family is purpose-built and includes flexible LAN on the M620 provide dual-port 10GbE interfaces. Installation of Select Network Adapters family, to support...