Dell OptiPlex 960 Support Question
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Question posted by vicJOe55 on August 6th, 2014
Dell Optiplex 960 Won't Boot Hd Light 3 Blinking
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com
For more
information about your computer. Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Setup and Features Information Tech Sheet - Page 1
Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower - Front and Back View
1
234
5
6
13 14 15 16
7
17
8
9 10
12 18
11
1 hard drive activity light 3 WiFi (optional) light
September 2009
19
2 network link integrity light 4 diagnostic lights
Models: DCSM, DCNE, DCCY, DCSM1F, DCNE1F, and DCCY1F series.
About Warnings
WARNING: A WARNING indicates potential damage ...
Technology Guide - Page 3
... your choice of leading-edge hardware and software security options. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with a suite of highly customizable, global service and support options throughout the PC lifecycle. And the OptiPlex 960 delivers: Help reduce power consumption-and cost-
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6 Optical Drive
7
Optical Eject Button Drive
8
Optical Drive Filler Panel
Flex Bay (for optional 9 floppy drive or memory
card reader)
10
USB 2.0 Connectors (4)
11 ...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7
...
Technology Guide - Page 8
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity Light
5
Network Adapter Connector
6 Network Activity Light
9
Line-in/Microphone Connctor
10 USB 2.0 Connectors (6)
11 VGA Connector
12 eSATA Connector
13 DisplayPort ...
Technology Guide - Page 10
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by region. no dedicated LOM EEPROM
10
Windows Vista® operating system Windows XP® operating ...
Technology Guide - Page 11
... to reduce the number of performance. They also enable companies to Dell customers. NOTE: Processor numbers are managed for purchase globally. Intel Quad...GSP
SFF
X-GSP X-GSP
X
X-GSP X-GSP X-GSP
11 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed ...
Technology Guide - Page 12
...installed in matched pairs, the computer will continue to physically visit systems. The OptiPlex 960 supports the latest generation of matched memory size, speed, and technology. This functionality...800MHz
4 Up to 8GB
1GB 8GB1
SFF
4 Up to manage your enterprise. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
ADVANCED SYSTEM MANAGEABILITY MODES
NOTE: Hardware management mode options allow you ...
Technology Guide - Page 13
... or 2 x 2.5"
1 x 3.5" or 2 x 2.5"
2
1
1
4
3
3
1
1
1
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
13 To fully utilize 4GB or more of available memory will be less than 4GB. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB DDR2 Non-ECC SDRAM...
Technology Guide - Page 14
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 Data Protection: (...5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
Combo Drive CD-RW Floppy Disketrv:
Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot)
Dell 19 in 1 Media Card Reader
SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
1.44MB 480Mb/s
1.44MB
1 For hard drives, GB means...
Technology Guide - Page 15
... on system board
Enhanced Graphic/Video Options
512MB ATI RADEON HD 4670 Graphics dual DVI
Optional
NA
NA
DVI (Digital) Adapter Card
Optional full height... profile card or full height card with optional riser. SFF supports low profile card. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB...
Technology Guide - Page 21
... Power consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex) 10...term does not connote an actual operating speed of 1 Gb/sec. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
COMMUNICATIONS -
Technology Guide - Page 22
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS - MODEM
NOTE: MT supports full height card, DT supports...100/1000 PCIE GIGABIT1 NETWORKING CARD (CONT.)
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM Support
Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example 10BASE-T (half-duplex) 10 Mbps ...
Technology Guide - Page 25
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER (CONT.)
256MB AMD RADEON™ HD 3450 GRAPHICS DUAL DVI OR VGA Bus Type (example integrated or PCIe x16) GPU core clock Frame Buffer Memory (onboard and shared) Size and Speed ...
Technology Guide - Page 26
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER (CONT.)
256MB NVIDIA GEFORCE 9300 GE (CONT.) Environmental Operating Conditions (...DVI adaptors required.
MT
DT
SFF
10°-50° C 5-90% RH 0-20,000 ft.
256MB AMD RADEON™ HD 3470 GRAPHICS W/ DUAL DISPLAYPORT Bus Type (example integrated or PCIe x16) GPU core clock Frame Buffer Memory (onboard and shared) ...
Technology Guide - Page 36
... Password Changes: TPM Security: Execute Disable: Computrace®:
Not set . DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (All chassis unless noted)
...Disable, Unless the customer purchased a speedstep capable processor. Enable
Post Behavior
Fast Boot:
Enable
Numlock Key:
Enable
POST Hotkeys:
Enable
Keyboard Errors:
Enable
36
...
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