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Dell OptiPlex 960 Support Question

Dell OptiPlex 960 Support Question

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Question posted by tsteer on November 13th, 2017

My 960 Keeps Rebooting = ??

= ?? Help!

Current Answers

Answer #1: Posted by BusterDoogen on November 13th, 2017 7:33 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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Have you tried repairing Windows while booting from the Windows 7 install DVD?

Repairing The Windows 7 Installation

1. Insert the Windows 7 DVD and restart your computer

2. Boot from the DVD.

3. Choose your language and click Next.

4. Click Repair Your Computer and then select the operating system you want to repair.

5. Click on the Startup Repair link from list of recovery tools in System Recovery Options.

If that doesn't fix it:f

1. Insert the Windows 7 DVD and restart your computer

2. Boot from the DVD. If prompted, press any key to start Windows from the installation disc.

3. Choose your language and click Next.

4. Click Repair Your Computer and then select the operating system you want to repair.

5. Select Command Prompt and try the following commands (a single command might work, or you may need to use multiple commands depending on the exact problem):

bootrec /fixMBR

bootrec /fixBoot

bootrec /rebuildBCD

Note: there is a space before the /

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Dell OptiPlex 960 Manual Pages

Setup and Quick Reference Guide - Page 1

Models DCSM, DCNE, DCCY www.dell.com | support.dell.com For more information about your computer. Dell™ Optiplex960 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Setup and Features Information Tech Sheet - Page 1

Dell™ OptiPlex960 Setup and Features Information Mini Tower - About Warnings WARNING: A WARNING indicates potential damage to hardware or loss of data if instructions are not followed. Front ...
Dell™ OptiPlex™ 960 System Board Mode Configuration - Page 1

... chassis cover: August 2008 Introduction This tech sheet covers the configuration process required after installing a new system board in your Dell OptiPlex 755, 760, or 960 computer. Dell™ OptiPlex™ 755, 760, 960 System Board Mode Configuration About Cautions CAUTION: A CAUTION indicates a potential for the correct management mode. 1 Remove the computer cover to...
Technology Guide - Page 1

DELLTM OPTIPLEXTM960 TECHNICAL GUIDEBOOK INSIDE THE OPTIPLEX 960 V.4
Technology Guide - Page 3

...and/or fingerprint reader (note, TPM may not be available in all -in business desktops-and why OptiPlex is up to a 24-month lifecycle, stable images, and managed transitions Horsepower for your... system management tools they need to look no further than the OptiPlex 960. And the OptiPlex 960 delivers: Help reduce power consumption-and cost- Protect systems and data with your choice of...
Technology Guide - Page 4

DELL™ OPTIPLEX960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW FRONT VIEW 1 Hard Drive Activity Light 2 Link Integrity Light 3 Wi-FI Light (optional) 4 Diagnostic Lights 5 Power Button, Power ...
Technology Guide - Page 5

DELL™ OPTIPLEX960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.) BACK PANEL CONNECTORS 1 PS/2 Mouse Connector 8 Line-out Connector 2 Parallel Connector 9 Line-in/Microphone Connctor 3 Serial Connector ...
Technology Guide - Page 6

DELL™ OPTIPLEX960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW FRONT VIEW 1 Power Button, Power Light 2 5.25" Drive Bay 6 Bezel 7 Microphone Connector 3 Headphone Connector 8 3.5" Drive Bay 4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge ...
Technology Guide - Page 7

DELL™ OPTIPLEX960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.) BACK PANEL CONNECTORS 1 PS/2 Mouse Connector 8 Line-out Connector 2 Parallel Connector 9 Line-in/Microphone Connctor 3 Serial Connector 10 USB 2.0 Connectors (6) 4 Link ...
Technology Guide - Page 8

DELL™ OPTIPLEX960 TECHNICAL GUIDE SMALL FORM FACTOR COMPUTER (SFF) VIEW FRONT VIEW 1 Power Button, Power Light 6 Headphone Connector 2 5.25" Drive Bay 7 Microphone Connector 3.5" Flex Bay for Floppy 3 ...
Technology Guide - Page 9

DELL™ OPTIPLEX960 TECHNICAL GUIDE SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.) BACK PANEL CONNECTORS 1 PS/2 Mouse Connector 8 Line-out Connector 2 Parallel Connector 3 Serial Connector 4 Link Integrity Light 5 ...
Technology Guide - Page 10

no dedicated LOM EEPROM 10 DELL™ OPTIPLEX960 TECHNICAL GUIDE MARKETING SYSTEM CONFIGURATIONS NOTE: Offerings may vary by region. For more information regarding the configuration of the following Operating Systems will be preinstalled. OPERATING SYSTEM NOTE: One of your computer, click Start>Help and Support and select the option to view information...
Technology Guide - Page 11

... performance. This allows customers to Dell customers. They also enable companies to implement global IT standards by locking in specific product configurations worldwide. DELL™ OPTIPLEX960 TECHNICAL GUIDE PROCESSOR NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide basis...
Technology Guide - Page 12

DELL™ OPTIPLEX960 TECHNICAL GUIDE ADVANCED SYSTEM MANAGEABILITY MODES NOTE: Hardware management mode options allow you to select the right systems management feature support for these additional features: Client initialed "Fast Call for Help"/ beyond firewall systems management capability, Microsoft NAP support, Hardened security monitoring, Support for the latest generation of ...
Technology Guide - Page 13

DELL™ OPTIPLEX960 TECHNICAL GUIDE MEMORY (CONT.) 800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB DDR2 Non-ECC SDRAM, 800MHz, (2 DIMM) 1GB DDR2 Non-...
Technology Guide - Page 14

... environment and will be less. 2 Discs burned with this drive may have write-capable hardware that has been disabled via firmware modifications. 14 DELL™ OPTIPLEX960 TECHNICAL GUIDE DRIVES AND REMOVABLE STORAGE (CONT.) MT DT SFF 3.5" RAID 1 Data Protection: (includes two matching capacity/speed hard drives) 160GB1 SATA 10K RPM...
Technology Guide - Page 15

... card, DT supports low profile card or full height card with optional riser. SFF supports low profile card. SFF supports low profile card. DELL™ OPTIPLEX960 TECHNICAL GUIDE SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector...
Technology Guide - Page 16

... Management Technology support) Broadcom NetXtreme 10/100/1000 PCIe Gigabit Networking Card2 MT DT SFF Integrated on system board Optional Optional Optional 16 DELL™ OPTIPLEX960 TECHNICAL GUIDE EXTERNAL PORTS/CONNECTORS (CONT.) See chassis diagrams section for port/connector locations Audio: Microphone-in Headphone Stereo line-in/microphone Speakers line...
Technology Guide - Page 17

... Center MT DT SFF Available via Dell.com Standard 90 Day Trial or Optional Subscription 90 Day Trial or Optional Subscription 17 DELL™ OPTIPLEX960 TECHNICAL GUIDE KEYBOARD AND MOUSE Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse...
Technology Guide - Page 18

...Slot 1 1 1 Risers: (replaces PCIe x16 slot 1 and PCI slot 2 on PC configuration. DELL™ OPTIPLEX960 TECHNICAL GUIDE DETAILED ENGINEERING SPECIFICATIONS SYSTEM DIMENSIONS (PHYSICAL) NOTE: System Weight* and Shipping Weight* is based on a typical... height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the...

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