Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
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Question posted by Mechmunt on July 8th, 2014
Where Is The Service Tag For A Optiplex 360 Mini Tower Chassis
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Current Answers
Answer #1: Posted by DellJesse1 on July 11th, 2014 5:29 AM
DellJesse1
Member since:
April 19th, 2012 Points: 1,551,500
Member since:
April 19th, 2012 Points: 1,551,500
Mechmunt,
The Service Tag can be found in two places on the chassis. The first is on the top of the chassis towards the front. The second location is on the back of the chassis between the power supply and ports.
Thank You,
Dell-Jesse1
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer. Models DCSM and DCNE
www.dell.com | support.dell.com
Setup and Quick Reference Guide - Page 3
Front View 10 Desktop - Back Panel Connectors 9 Desktop - Back Panel Connectors 12
2 Setting Up Your Computer 13
Quick Setup 13 Installing Your Computer in an ... Computer 21
Microsoft® Windows Vista® Operating System 21 Microsoft Windows® XP 21
Contents
3 Back View 8 Mini Tower - Back View 11 Desktop - Front View 7 Mini Tower - Contents
1 About Your Computer...
Setup and Quick Reference Guide - Page 4
Mini Tower Computer 25
4 Specifications - Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
...
Setup and Quick Reference Guide - Page 7
About Your Computer
Mini Tower - Front View
1 2
3 4
5
9
6
8 7
1 optical drive 3 optical-drive bay filler panel 5 USB 2.0 connectors (2) 7 power button, power light 9 microphone connector
2 optical-drive eject button 4 floppy drive 6 drive-activity light 8 headphone connector
About Your Computer
7
Setup and Quick Reference Guide - Page 8
Mini Tower - Back View
1
2
3
7 4
5
6
1 cover-release latch, and cable security slot
3 power cable connector 5 back-panel connectors 7 power supply vent
2 padlock ring
4 voltage selector switch 6 expansion-card slots (4)
8
About Your Computer
Setup and Quick Reference Guide - Page 9
Mini Tower - Back Panel Connectors
1
2
3
4
9
8
1 parallel (printer) connector 3 network adapter connector 5 line-out connector 7 USB 2.0 connectors (6) 9 serial connector
5
6
7 2 link-integrity light 4 network-activity light 6 line-in (microphone) connector 8 VGA video connector
About Your Computer
9
Setup and Quick Reference Guide - Page 18
... only have 5° to 10°C (9° to 18°F) temperature margin before you install your computer in an enclosure. 7 Connect to your network.
4 5
3
2
6
1
1 Internet service
2 cable or DSL modem
3 wireless router
4 desktop computer with network adapter
5 desktop computer with your computer in this document reflects the maximum ambient operating temperature.
Setup and Quick Reference Guide - Page 19
Mini Tower Computer" on a desk or under a desk, leave at the back. temperature. Restricting the airflow impacts your enclosure has doors, the doors need to be of the computer that does not allow airflow.
Desktop Computer" on page 31.
• Leave a 10.2-cm (4-in) minimum clearance on all sides of a type that allows at...
Setup and Quick Reference Guide - Page 20
..., and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. If you set up an Internet connection ...an ISP icon on your computer and to the modem connector on your ISP or cellular phone service for setup instructions. To connect to the Internet, you want to set up connection, connect...
Setup and Quick Reference Guide - Page 25
... 24 8 Mb integrated network interface capable of your computer, click Start→ Help and Support and select the option to view information about your computer. Mini Tower Computer
25 For more information regarding the configuration of 10/100/1000 communication
667-MHz or 800-MHz DDR2 SDRAM...
Setup and Quick Reference Guide - Page 26
Mini Tower Computer Memory (continued) Memory capacities Minimum memory Maximum memory Video Type:
Integrated VGA (on back panel to support microphone
PCI 2.3 PCI Express 1.0A SATA 1.0 and...width (maximum)
512 MB, 1 GB, or 2 GB 512 MB 4 GB
Intel G31
PCI Express x16 slot can support a PCI Express graphics card (25 W)
optional chassis speaker; microphone and headphone connectors on front panel;
Setup and Quick Reference Guide - Page 27
.../2 Parallel System board connectors: SATA Floppy drive Processor fan Chassis fan PCI Express x16
15-hole VGA connector RJ-45 connector two front-panel, and six back-panel USB 2.0compliant connectors front panel: one microphone and one 164-pin connector
Specifications - Mini Tower Computer
27 back panel: one line-out connector and one...
Setup and Quick Reference Guide - Page 28
... page 37).
A blinking green light indicates the computer is reading data from or writing data to the SATA hard drive or CD/DVD.
28
Specifications - Mini Tower Computer Connectors (continued) Front panel USB Front panel audio HDA header Processor Memory Power 12 V Power LAN on motherboard (LOM)
Controls and Lights Front of...
Setup and Quick Reference Guide - Page 29
... of 100M exists between the network and the computer. off (no light) - yellow light - The computer is calculated by using the
power supply wattage rating.
Mini Tower Computer
29 orange light - yellow blinking light - Indicates no network activity. A good connection with a speed of 10M exists between the network and the computer.
A better...
Setup and Quick Reference Guide - Page 30
Mini Tower Computer Physical Height Width Depth Weight
40.8 cm (16.1 in) 18.7cm (7.4 in) 43.3 cm (17.0 in) 12.7 kg (28.0 lb)
Environmental Temperature:
Operating Storage ...
Setup and Quick Reference Guide - Page 39
Desktop Computer" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 25 or...that you are following the memory installation guidelines. • Ensure that the memory you are using to the Windows Classic view. Mini Tower Computer" on page 41). Memory Problems
CAUTION: Before working inside your computer, read the safety information that shipped with the memory...
Setup and Quick Reference Guide - Page 49
...minute updates about technical changes to direct your call when contacting support
NOTE: Your Service Tag/Express Service Code is located on your computer. Drivers and Utilities Media
• A ...computer. NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE: Readme files may have shipped with your...
Setup and Quick Reference Guide - Page 55
If possible, turn on your computer before you call Dell for your Service Tag (located on page 56). Ensure that shipped with your Express Service Code ready when you call .
CAUTION: Before working inside your computer, follow the safety instructions in the documentation that the computer documentation is available. Getting ...
Setup and Quick Reference Guide - Page 56
... and version: Devices: Expansion cards: Are you performed:
56
Getting Help If the computer is connected to a network? Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the system's start-up files. Error message, beep code, or diagnostic code: Description of each file. Otherwise...
Setup and Quick Reference Guide - Page 60
... Restore, 45
operating system media, 49 operating system product key, 50
R
regulatory information, 50 reinstalling
drivers and utilities, 43 software, 43
S
safety information, 50 Service Manual, 50 Service Tag, 49 setup
computer, 13 installing your computer in an
enclosure, 18 Internet, 20 quick setup, 13 software problems, 40 reinstalling, 43 troubleshooting, 40 updates...
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