Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
Find answers below for this question about Dell OptiPlex 360.Need a Dell OptiPlex 360 manual? We have 1 online manual for this item!
Question posted by ardako on January 15th, 2014
Does A Dell Optiplex 360 Support Dual Monitors
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
For more
information about your computer. Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Models DCSM and DCNE
www.dell.com | support.dell.com
Setup and Quick Reference Guide - Page 2
... trademarks or registered trademarks of Microsoft Corporation in the U.S. and other intellectual property rights owned by Macrovision Corporation. Dell Inc.
Use of this copyright protection technology must be used in this text: Dell, the DELL logo, OptiPlex, and DellConnect are not applicable.
Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are...
Setup and Quick Reference Guide - Page 4
3 Specifications - Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
Restoring Your Operating ...
Setup and Quick Reference Guide - Page 5
7 Finding Information 49
8 Getting Help 51
Obtaining Assistance 51 Technical Support and Customer Service . . . . . 52 DellConnect 52 Online Services 52 AutoTech Service 53 Automated Order-Status Service 53
Problems With Your Order 53 Product Information 54 Returning Items for Warranty Repair or Credit . . . . . 54 Before You Call 55 Contacting Dell 57
Index 59
Contents
5
Setup and Quick Reference Guide - Page 13
... included if you begin any of the following cables: • Dual monitor Y-adapter cable • White DVI cable • Blue VGA cable
Setting Up Your Computer
13 Setting Up Your Computer
Quick Setup
CAUTION: Before you did not order them. 1 Connect the monitor using only one of the procedures in this section, follow...
Setup and Quick Reference Guide - Page 24
... screen, click the transfer method you prefer.
6 On the What do you want to the Dell™ Knowledge Base document may not be available in certain countries.
24
Setting Up Your Computer...Settings Transfer Wizard welcome screen, click Next.
4 On the Which computer is this procedure, search support.dell.com for transferring your settings and files and click Next.
To copy data from the old ...
Setup and Quick Reference Guide - Page 25
...174; Core™2 Duo processor Intel Pentium® Dual-Core processor Intel Celeron® Dual-Core processor Intel Celeron processor at least 512-KB pipelined...-burst, eight-way set associative, writeback SRAM
Intel G31/ICH7 seven 24 8 Mb integrated network interface capable of your computer, click Start→ Help and Support...
Setup and Quick Reference Guide - Page 31
...® Dual-Core processor Intel Celeron® Dual-Core processor... Intel Celeron processor at least 512-KB pipelined-burst, eight-way set associative, writeback SRAM
Intel G31/ICH7 seven 24 8 Mb integrated network interface capable of your computer, click Start→ Help and Support and select the option to view information about your computer. Desktop Computer
31 Desktop...
Setup and Quick Reference Guide - Page 37
...
Using the Hardware Troubleshooter
1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press
to system messages, see your...Tips
37 This message may help support personnel to diagnose and fix the problem(s). • If an error message occurs in the power connector on support.dell.com . Troubleshooting Tips
CAUTION: ...
Setup and Quick Reference Guide - Page 38
... I N G B L U E -
The computer is in your Service Manual at support.dell.com).
• Ensure that the main power cable and the front panel cable are securely... -
• Ensure that the display is connected and powered on.
• If the display is connected and powered on, see your Service Manual on support.dell.com. I F T H E P O W E R L I G H T I S B L I N K I N T E R F E R E N C ...
Setup and Quick Reference Guide - Page 39
...memory.
• Reseat the memory modules to ensure that your computer is supported by your computer, see www.dell.com/regulatory_compliance. Lockups and Software Problems
NOTE: The procedures in this document ...8226; Run the Dell Diagnostics (see "Dell Diagnostics" on page 41). Desktop Computer" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 25 or "Specifications -...
Setup and Quick Reference Guide - Page 41
... of the procedures in your computer and try again.
Access the Dell Support Utility from the Drivers and Utilities media.
NOTE: If you see the Microsoft® Windows® desktop, and then shut down your taskbar:
1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that no diagnostics utility partition has been found...
Setup and Quick Reference Guide - Page 43
... Device Driver Version 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer. If you may need to enter the Device Manager. Reinstalling Software...
Setup and Quick Reference Guide - Page 49
... that may have shipped with your computer.
NOTE: Additional information may ship with your computer.
NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE: Readme files may be included on your media to provide last-minute updates about technical changes to...
Setup and Quick Reference Guide - Page 50
... User License Agreement
Service Manual
The Service Manual for your computer can be found at support.dell.com.
• How to remove and replace parts • How to configure system settings • How to troubleshoot and solve problems
Dell Technology Guide
• About your operating system product key.
50
Finding Information Microsoft®...
Setup and Quick Reference Guide - Page 51
... call directly to remove the computer cover, first disconnect the computer power and modem cables from a telephone at Dell Support (support.dell.com) for procedures on how to run Dell Diagnostics.
3 Fill out the "Diagnostics Checklist" on page 56.
4 Use Dell's extensive suite of Dell Support online.
5 If the preceding steps have an Express Service Code, open the...
Setup and Quick Reference Guide - Page 52
...™ hardware.
For more information, go to support.dell.com. Our support staff uses computer-based diagnostics to access your computer through the following websites and e-mail addresses: • Dell Support websites:
support.dell.com
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
52
Getting Help To contact Dell's support service, see "Before You Call" on page 55...
Setup and Quick Reference Guide - Page 53
... to the questions most frequently asked by Dell customers about their laptop and desktop computers. A recording prompts you can go to call the automated order-status service. • Dell Support e-mail addresses: mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
•...
Setup and Quick Reference Guide - Page 55
Before You Call
NOTE: Have your Express Service Code ready when you call Dell for your Service Tag (located on page 56). You may be asked to fill out the Diagnostics ... may also be asked for assistance and call from a telephone at the computer itself.
The code helps Dell's automated-support telephone system direct your computer. Ensure that shipped with your call .
Setup and Quick Reference Guide - Page 59
... monitor, 13 network, 18 network cable, 16 power cables, 17
contacting Dell, 51, 57
D
Dell contacting, 51, 57 software updates, 41 Support Utility, 41 technical support and customer service, 52 Technical Update Service, 41
Dell Diagnostics, 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop...
