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Question posted by marylSP on July 15th, 2014

How To Use Fingerprint Reader Dell M4400

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Answer #1: Posted by waelsaidani1 on July 15th, 2014 4:14 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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1. Turn on computer and go into bios by hitting F2 at startup.
2. Click on the plus button to the left of security.
3. Select TPM Security.
4. Check the box on the right hand screen and check the box for TPM Security and make sure activate is selected.
Hit exit.
5. When computer reboots, Log into windows.
6. Click on start, then all programs.
7. Click on the folder named 'Dell ControlPoint'.
8. Click on the Dell ControlPoint icon.
9. Once in the control point program- click on the Security Manager button on the bottom left.
10. Click on the Manage Security button on the right side.
11. Once into Security Manager click on Settings beside Trusted Platform Module. Click continue.
12. Click on the Manage tab. Click on Enable to Enable the TPM Security Chip. Reboot computer.
13. Click on modify when a “request to change configuration is pending” screen comes up.
14. Go back into Trusted Platform Module settings. Go to manage tab and click establish button next to Ownership.
Create Owner password and confirm. You should see “Accessing security chip. Please wait…” and later a
window indicating that the “Ownership of the TPM security chip was established successfully”.
15. Go back into ControlPoint Security Manager and click on settings next to Fingerprint Reader.
16. When pop up window comes up click Next. Go through wizard to set up fingerprint reader. Skip create system
password.
17. Creating system password is not necessary, if you don't want to put a password in for your bios just click on skip.
Enter windows password and click next.
18. Select which finger you want to use by clicking on it. Swipe finger 4 times to enroll.
19. If failed to enroll fingerprint error message comes up- follow instructions on the bottom of the the page.
20. Once finger is enrolled go back to Security Manager window and click on Logins and Passwords on the left side.
21. Click on Settings to the right of 'Require a fingerprint or password for windows logon'. Click continue.
22. Click on windows login on the left hand side.
23. Check the box that says Enable Secure Windows Login. Change the drop down box for authentication for Secure
Windows login to password or biometric.
24. Uncheck the box that says Replace Ctrl+Alt+Delete with biometric authentication. Click Apply and restart
computer.
25. Authenticate Using Biometric screen will come up- slide finger. Proceed normally.
If fingerprints will not enroll, reboot computer and try enrolling again. If you keep getting an enrollment failed error,
download the ControlPoint Security Manager Application from support.dell.com

Related Dell M4400 Manual Pages

E-Family Re-Image Guide  - Page 3

... is to detail the required steps for reimaging Dell E-Family notebooks with Microsoft Operating Systems. Dell Mobile Precision Workstations also support Red Hat Linux 5.1. Dell does not recommend starting from a clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 2nd Generation E6410 E6410 ATG E6510...
E-Family Re-Image Guide  - Page 8

...1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential Actual system configurations may vary 2.4.1 Installation Sequence Overview... / Application 9. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) 13. Intel Chipset 2. USB 3.0 18. Control Vault Firmware Applications Dell Control Point - Intel...
E-Family Re-Image Guide  - Page 16

... driver for ATAPI.SYS) Dell Confidential E-Family Reimage "How-To" Guide 2.6.8 Integrated Wired Network Controller (Ethernet) - Intel (E4200, E4300, E6400/E6410, E6500/E6510 & M2400 & M4400/M4500 Products Only) o... Trusted Platform Module o O2Micro Smart Card Reader o Dell Smart Card Keyboard o UPEK TouchChip Fingerprint Reader o Authentec Fingerprint Reader o Broadcom Unified Security Hub o Vista ...
E-Family Re-Image Guide  - Page 17

... 1.0 and 1.1) o Control Point System Manager XML file (applies to authentication, encryption, fingerprint readers, and smartcard technologies: o Obtain Security Status o Manage Logins and Passwords o Manage Data Protection - E-Family Reimage "How-To" Guide - For All Day Battery Life feature (ADBL), install the Dell Control Point components offered by installing ALS utility in addition to Table...
E-Family Re-Image Guide  - Page 21

... drivers: 1st Generation 2nd Generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 Dell Touchpad / Pointing Stick Dell Multi-Touch Touchpad XXXXXXX Dell Jog Shuttle Touchpad Dell Jog Shuttle Touchpad (Multi-Touch) XXXX X X - Dell strongly recommends only installing the appropriate driver for the following user experience benefits...
E-Family Re-Image Guide  - Page 24

... the "Latitude ON Flash" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section • Latitude ON Reader / Precision ON Reader • Install the "Reader 2.0" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section Dell Confidential Microsoft XP 32 & 64-Bit, Vista 32...
E-Family Re-Image Guide  - Page 26

... you need to install the following drivers found under Chipset 4. Can I use WiMax and WiFi at one driver - No, the wireless adapter only supports one of your ...Platform Module o Winbond Trusted Platform Module o O2Micro Smart Card Reader o Dell Smart Card Keyboard o UPEK TouchChip Fingerprint Reader o Authentec Fingerprint Reader o Broadcom Unified Security Hub o Vista Storage Driver Update (...
Replacing the System Board - Page 1

..."Programming the Service Tag" on page 3. Setting the AMT Manageability Mode NOTE: For Dell™ Latitude™ E5400 and E5500 computers, and for Dell Precision™ M6400 Mobile Workstations, skip this section, read the safety information that shipped with your Service Manual). 2 ...procedures in this section and see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Replacing the System Board - Page 3

Programming the Service Tag After replacing the system board for Latitude E5400, E5500, and Dell Precision M6400 Mobile Workstations, you need to enter the system setup program. 2 Enter the correct Service Tag. 3 Perform one of the following message is not connected, turn the computer ...
Replacing the System Board - Page 4

... E4300, E6400, E6500, M2400, M4400 and M6400. Trademarks used in this text: Dell, Latitude, Dell Precision, and the DELL logo are either the entities claiming ...used in any proprietary interest in the Americas region and require a FIPS compliant system. These steps disable the contactless smart card reader. 1 Download the latest utilities from the Dell Support website at support.dell...
Setup and Quick Reference Guide - Page 8

... 11 smart card slot 12 IEEE 1394a connector 13 wireless switch and 14 speaker Dell™ Wi-Fi Catcher™ Network Locator button 15 fingerprint reader (optional) 16 media bay 17 PC Card slot 18 contactless smart-card-reader 19 track stick 20 display latch release 21 track stick buttons/touch pad buttons 22...
Service Manual - Page 1

... may be used in trademarks and trade names other countries. Dell PrecisionMobile Workstation M4400 Service Manual Troubleshooting Before Working on Your Computer Base Assembly Hinge Covers Hard Drive WLAN Card WWAN Card WPAN/UWB Card Fan Heat Sinks Processor Module Memory Coin-Cell Battery Modular Drive LED Cover Keyboard Right Speaker Grill and Fingerprint Reader Flash...
Service Manual - Page 20

... up . 3. Removing the Display Panel The Dell Precision M4400 laptop includes either a CCFL display panel or an LED display panel. Removing a CCFL Display Panel CAUTION: Before working inside your computer, read the safety information that shipped with your computer. Once all bezel snaps. Starting at any corner, use your computer. Replace the display assembly (see...
Service Manual - Page 45

...remove the speakers. 1 palm rest 2 suspend switch cable 3 smartcard reader cable 4 speaker cable 5 fingerprint reader cable 6 contactless smartcard reader cable 7 touchpad cable Replacing the Palm Rest Assembly CAUTION: Before working... palm rest using two screws for each. Before lifting the palm rest free of the palm rest, then push in on www.dell.com at: www.dell.com/regulatory_compliance....
Service Manual - Page 46

... smartcard cable, the touchpad cable, the speaker cable, the wireless switch cable, and the fingerprint reader cable (optional) to Contents Page Replace the optical drive (see Replacing the Keyboard). 15...the left corner, marked with an "S" 6. Replace the bottom of the laptop l One near the front of the right-side edge of the laptop l One in the middle of the left side edge of the base ...
Service Manual - Page 47

... over. 3. Remove the modular drive (see Removing the Right Speaker Grill and Fingerprint Reader). 14. Remove the fingerprint reader/speaker cover (see Removing the Modular Drive). 7. Remove the palm rest assembly ...see Removing the Bottom of the base assembly to Contents Page DC Power Cable Dell Precision™ Service Manual Removing the DC Power Cable Replacing the DC Power Cable ...
Service Manual - Page 48

...Sink). 9. Replace the processor heat sink (see Replacing the Right Speaker Grill and Fingerprint Reader). 7. Replace the keyboard (see Replacing the Hinge Covers). 14. Replace the hinge ... drive (see Replacing the LED Cover). 12. Follow the procedure After Working on www.dell.com at: www.dell.com/regulatory_compliance. 1. Replace the system board (see Replacing the Palm Rest Assembly). 6....
Service Manual - Page 49

... assembly (see Removing the Hard Drive). 3. Replace the two M2.5 x 3-mm screws to Contents Page SD Card Reader Dell Precision™ Service Manual Removing the SD Card Reader Replacing the SD Card Reader Removing the SD Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with...
Service Manual - Page 51

NOTE: If you do not have a fingerprint reader, ignore steps to Contents Page Right Speaker Grill and Fingerprint Reader Dell Precision™ Service Manual Removing the Right Speaker Grill and Fingerprint Reader Replacing the Right Speaker Grill and Fingerprint Reader Removing the Right Speaker Grill and Fingerprint Reader CAUTION: Before working inside your computer, read the safety information...
Service Manual - Page 52

... (see Replacing the Modular Drive). 8. Back to seal the cable into place 3. Hard drives are installing a new fingerprint reader/speaker grill assembly, remove the backing paper from the bottom of the cable. Follow the procedure After Working on www.dell.com at: www.dell.com/regulatory_compliance. Snap the speaker/fingerprint reader grill into the palm rest. 2.

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