Dell Latitude E4310 Support Question
Dell Latitude E4310 Support Question
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Question posted by deoniszo on August 19th, 2014
How Do I Use Fingerprint Reader E4310
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Current Answers
Answer #1: Posted by DELLShawnB on August 19th, 2014 5:40 AM
DELLShawnB
Member since:
April 3rd, 2014 Points: 101,105
Member since:
April 3rd, 2014 Points: 101,105
Hi deoniszo,
First make sure the fingerprint reader software and any available firmware updates have been applied to your system. I would recommend checking Dell downloads for all of the latest releases: http://www.dell.com/support/home/us/en/04/product-support/product/latitude-e4310/drivers after updating the Dell Data Protection application can be used to enable fingerprint functionality.
Dell Data Protection | Access – User Guide
http://img.sg.dell.com/fileup/at.asp?fn=20112241650915172.pdf
-----------------------
Dell Data Protection | Access
- MS Windows 7 32-bit
- MS Windows 8 32-bit
- MS Windows XP
-----------------------
Dell Data Protection | Access Operating Systems
- MS Windows 7 64-bit
- MS Windows 8 64-bit
Should you encounter any errors while setting up your fingerprint reader, check out the knowledge base here for troubleshooting recommendation: http://www.wave.com/support/dell-data-protectionaccess-ddpa-support-articles
Thanks,
Shawn B
Get Support on Twitter @DellCaresPro
http://www.dell.com/learn/us/en/uscorp1/corp-comm/dell-social-media
Related Dell Latitude E4310 Manual Pages
User Manual - Page 1
... switch 13 ExpressCard slot 14 fingerprint reader (optional) 15 contactless smart-card reader (optional) 16 memory-card slot 17 touchpad buttons (2) 18 touchpad 19 track-stick buttons (3) 20 track stick 21 keyboard 22 device-status lights 23 microphone
Regulatory Model: P05G Regulatory Type: P05G001
June 2010 Dell™ Latitude™ E4310
Setup and Features Information...
Service Manual - Page 1
Dell Latitude E4310 Service Manual
Working on Your Computer Removing and Replacing Parts Specifications Diagnostics System Setup
Notes,... are either the entities claiming the marks and names or their products. is used in this text: Dell™, the DELL logo, Latitude ON™, and Latitude™ are either trademarks or registered trademarks of Adobe Systems Incorporated in the United...
Service Manual - Page 2
... on the bootable devices installed in the list then click the up/down arrows or use the keyboard or keys to change the boot order of bootable devices. Back to Contents Page
System Setup
Dell Latitude E4310 Service Manual
Entering System Setup Boot Menu Navigation Keystrokes System Setup Menu Options
Your computer offers...
Service Manual - Page 7
... battery health using the charge gauge, press and hold the status button on when the computer reads or writes data.
Back to Contents Page
Diagnostics
Dell Latitude E4310 Service Manual ...battery failure with steady blue light - l Blue light on steadily or blinks to your laptop. Each light represents approximately 20 percent of its original charge capacity remains. l Alternately ...
Service Manual - Page 8
Back to Contents Page
Removing and Replacing Parts
Dell Latitude E4310 Service Manual
Battery Memory Door Hinge Covers ExpressCard Keyboard Optical Drive Coin-Cell...Digital (SD) Card LED Covers Hard Drive Memory Wireless Local Area Network (WLAN) Card Ultra-Wide Band(UWB)/Latitude ON Flash Card Display Bezel Microphone Board Bluetooth Card and Cable Smart Card Cage System Board Heat Sink and ...
Service Manual - Page 9
... l Ultra-wide band (UWB) card For more than 4 GB memory. Back to Contents Page
Specifications
Dell Latitude E4310 Service Manual
System Information Memory Audio Ports and Connectors Contactless Smart Card (optional) Display Touchpad AC Adapter Environmental
Processor Video Communications ExpressCards Fingerprint Reader (Optional) Keyboard Battery Physical
NOTE: Offerings may vary by region.
Service Manual - Page 10
... kbps, 212 kbps, 424 kbps, and 848 kbps ISO15693 HID iClass FIPS201 NXP Desfire
Fingerprint Reader (Optional) Type
Display Type Active area (X/Y)
Dimensions: Height Width Diagonal
Maximum resolution Maximum brightness...connector
l one USB 2.0 compliant connector l one USB 2.0/eSATA connector
integrated smart-card reader l one dedicated half mini card slot for WLAN l one dedicated full mini card ...
Service Manual - Page 13
... the battery out and remove it from Adobe.com in order to view the illustrations below. 1.
Slide the battery latch to Contents Page
Battery
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. Replacing the Battery
To replace the battery, perform...
Service Manual - Page 14
... Bluetooth data cable from the Bluetooth card and remove the Bluetooth card from the computer.
13. Back to Contents Page
Bluetooth Card and Cable
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer.
Remove the LED covers. 8.
Service Manual - Page 15
... board. 5. Follow the procedures in reverse order.
Disconnect the coin-cell battery cable from Adobe.com in order to Contents Page
Coin-Cell Battery
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. Back to Contents Page
Service Manual - Page 16
... the system board. 19. Remove the hard drive assembly. 7.
Remove the DC-In connector from the computer. Back to Contents Page
DC-In Connector
Dell Latitude E4310 Service Manual
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the...
Service Manual - Page 17
... of the computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page
ExpressCard
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. Back to Contents Page
Service Manual - Page 18
... www.dell.com/regulatory_compliance. Remove the ExpressCard. 4. Lift up and turn over the display closure sensor.
13. Back to Contents Page
Display Closure Sensor
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read the safety information that secures the display closure sensor to the computer.
12. Remove the display...
Service Manual - Page 19
... Hard Drive
To replace the hard drive, perform the above steps in order to view the illustrations below. 1. Back to Contents Page
Hard Drive
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer. Slide the hard drive and remove it from Adobe.com in reverse order.
Follow the procedures in...
Service Manual - Page 25
...read the safety information that shipped with your computer. Back to Contents Page
Display Bezel
Dell Latitude E4310 Service Manual WARNING: Before working inside out from the display assembly. Remove the battery. 3...., remove the display bezel from the display assembly using a plastic scribe. 4. For additional safety best practices information, see the Regulatory Compliance Homepage at ...
Service Manual - Page 30
... display bezel. 4.
Back to Contents Page
Back to Contents Page
Microphone Board
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read the safety information that shipped... the Microphone Board
NOTE: You may need to view the illustrations below. 1. Using a plastic scribe, gently pry the microphone board from the computer. Remove the microphone...
Service Manual - Page 32
...controls board, and power button cables from the base. Back to Contents Page
Palm Rest
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer.
Remove the ExpressCard. 4. Remove the mini ...to the computer.
12. Follow the procedures in Before Working Inside Your Computer. 2. Using a plastic scribe, release the snaps from Adobe.com in reverse order. For additional...
Service Manual - Page 38
... in Before Working Inside Your Computer. 2. Back to Contents Page Remove the battery. 3. Using a plastic scribe, gently pry the edges of the right LED cover. 4. Follow the procedures...Back to Contents Page
LED Covers
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer.
Using a plastic scribe, gently pry the ...
Service Manual - Page 43
...computer. Hold a card by its pull-tab, not on Your Computer
Dell Latitude E4310 Service Manual
Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working ... or as a processor by its pins. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by its edges, not by periodically touching an unpainted metal surface, ...
Frequently Asked Questions - Page 7
... Instant ON? Frequently Asked Questions
7 Does Latitude ON encrypt data for login access. Can I use my keyboard shortcut keys or function keys in Latitude ON? Latitude ON does not support most function keys like battery or and keyboard shortcuts like or . Can I use my fingerprint reader or contactless card reader in the Latitude ON mode?
What is not encrypted.
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