Home » Dell » Desktops » Dell Inspiron One 2320

Dell Inspiron One 2320 Support Question

Find answers below for this question about Dell Inspiron One 2320.
Need a Dell Inspiron One 2320 manual? We have 3 online manuals for this item!

Dell Overview Questions Manuals Reviews Videos Research

Question posted by roelyeyo on April 23rd, 2014

How To Fix My Dell Touch Screen All In One When It Goes Black

The person who posted this question about this Dell product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by techygirl on April 24th, 2014 10:31 AM

This answer was accepted by the poster of the original question.

techygirl

Member since:
February 24th, 2014

Points: 456,810

1,100
points

Please try the following troubleshooting steps:
1. Update system BIOS:
Note: Before flashing the BIOS please check the following:
- Adapter should be connected
- No external devices should be connected
- All other programs should be closed and documents saved
- Ensure that the system gets power supply through UPS (Uninterrupted power supply)

- Click http://dell.to/Vhwpwx to download the latest system BIOS
- Click on “Get driver”
- Save the BIOS on your desktop
- Right click on it and select “Run as administrator”
- Follow the prompts on screen to install BIOS (System may produce beep sounds and may restart)
- Restart the computer and re-check

2. If the issue persists, try updating 'Chip-set Drivers'
- Click http://dell.to/VuiVzl to download the latest chip-set driver
- Click on “Get driver”
- Save the file on your desktop
- Right click on it and select “Run as administrator”
- Follow the prompts on screen to install
- Restart the laptop and re-check

3. If the issue still persists, try re-calibrating the touch on the screen
- Select the 'Settings menu' from the charms
- Select 'Control Panel' from the 'Settings menu'
- Click 'Calibrate the screen for pen or touch input'
- On the following screen tap the 'cross hair' each time it appears on screen and save the calibration settings

Thanks

Techy Girl

Related Dell Inspiron One 2320 Manual Pages

Quick Start Guide (PDF) - Page 1

... the device(s) described in this document in accordance with your desktop, click Start→ All Programs→ Dell Help Documentation or go to support.dell.com/manuals. • To contact Dell for Mexico) The following information is subject to dell.com/ContactDell. Dell™, the DELL logo, and Inspiron™ are trademarks of problemen voor de klantenservice. Los...

Owners Manual - Page 7

... 97 Removing the Power-Button Board 97 Replacing the Antenna-In Connector 98 25 Speakers 101 Removing the Speakers 101 Replacing the Speakers 102 26 Touch-Screen Control Board (Optional) 105 Removing the Touch-Screen Control Board 105 Contents 7

Owners Manual - Page 8

Replacing the Touch-Screen Control Board. . . . . . 106 27 Display 109 Display Assembly 109 Removing the Display Assembly 109 Replacing the Display Assembly 111 Display Panel 113 Removing the Display ...

Owners Manual - Page 12

... electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the locking tabs before connecting...cable. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: Before working inside your computer, read the safety information ...

Owners Manual - Page 15

... due to servicing that shipped with your computer. Inside View of Your Inspiron One 45 3 6 7 2 1 Technical Overview 15 1 Technical Overview WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on your computer. CAUTION...

Owners Manual - Page 16

1 hard drive 3 touch-screen control board (optional) 5 camera module 7 memory-module cover 2 optical drive 4 processor heat-sink fan 6 system-board shield 16 Technical Overview

Owners Manual - Page 18

1 SATA connector (ODD) 2 SATA connector (HDD) 3 hard-drive power cable connector (HDD PWR) 4 AV-board cable connector (UMA) 5 display-panel power cable connector 6 touch-screen cable connector (Touch) 7 AV-board cable connector (GPU) 8 power-button and hard-drive activity light cable connector 9 LVDS-cable connector (UMA) 10 LVDS-cable connector (GPU) 11 password ...

Owners Manual - Page 19

... cm (1 ft.) of desk top space. CAUTION: Ensure that shipped with the computer cover removed-at dell.com/regulatory_compliance. CAUTION: Before opening your computer, ensure that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on a flat surface. 3 Remove the six screws that secure...

Owners Manual - Page 23

... Sleep state. Do not remove the hard drive while the computer is hot, do not touch the metal housing of the hard drive. Damage due to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on the hard drive. NOTE: If you...

Owners Manual - Page 37

... the Rear-Stand Assembly" on page 35. 4 Remove the six screws that secure the VESA mount to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on page 19. 3 Remove the rear-stand assembly. 7 VESA Mount WARNING: Before working inside your...

Owners Manual - Page 57

... by periodically touching an unpainted metal surface (such as a connector on page 35. 4 Remove the rear I /O Cover" on page 11 and record all the screens in "Before... your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Coin-Cell Battery 1 Follow the instructions in system setup utility...

Owners Manual - Page 105

... the chassis. See "Removing the Back Cover" on page 19. 3 Disconnect the cables from the connectors on the touch-screen control board. 4 Remove the two screws that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on page 11. 2 Remove the back cover. Removing the...

Owners Manual - Page 106

... two screws that no stray screws remain inside the computer. 3 2 1 1 touch-screen control board cables 3 screws (2) 2 touch-screen control board Replacing the Touch-Screen Control Board 1 Follow the instructions in damage to the computer. 106 Touch Screen Control Card See "Replacing the Back Cover" on the touch-screen control board. 5 Replace the back cover. CAUTION: Before turning on the...

Owners Manual - Page 107

Touch Screen Control Card 107 6 Connect your computer and all attached devices to electrical outlets, and turn them on.

Owners Manual - Page 110

... board cables, backlight cable, and LVDS cable routing. See "Removing the Middle Frame" on the system board, touch-screen control board, AV board, and the converter board. 3 2 1 4 5 1 touch-screen control board cables (optional) (2) 3 IR receiver cable (optional) 5 backlight cable 2 camera cable 4 LVDS cable 14 Remove the middle frame. 12 Make a note of the LVDS...

Owners Manual - Page 111

... fingertips, carefully pry up the inside edge of the display assembly. 18 Lift the chassis away from the display assembly. 19 Release the camera cables, touch-screen control board cables, backlight cable, and LVDS cable through the slots on the chassis. Replacing the Display Assembly 1 Follow the instructions in "Before You Begin...

Owners Manual - Page 112

...14 Replace the side I /O cover. See "Replacing the Rear-Stand Assembly" on the system board, touch-screen control board, AV board, and the converter board. 9 Replace the middle frame. 4 Align the ... and ensure that secure the chassis to the display bezel. 7 Route the camera cables, touch-screen control board cables, backlight cable and LVDS cable through the routing guides. 8 Connect the...

Owners Manual - Page 125

...NOTE: The F2 prompt indicates that you see the Microsoft Windows desktop. System Setup Screens The system setup screen displays current or changeable configuration information for the F2 prompt to appear and...Computer" on (or restart) your computer. 2 When the DELL logo is divided into three areas: the setup item, active help screen, and key functions. 29 System Setup Overview Use the system ...

Owners Manual - Page 132

...grounding strap or by your device is not covered by periodically touching an unpainted metal surface (such as a connector on your ...the list of the procedures in case you see the Microsoft Windows desktop. See "Removing the Back Cover" on page 35. 132 System..., follow the safety instructions that is not authorized by Dell is bootable, check the device documentation. To ensure your...

Owners Manual - Page 137

To flash the BIOS: 1 Turn on the computer. 2 Go to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer: NOTE: The Service Tag for... service tag: field, click Go, and proceed to step 4. The file icon appears on the screen. Flashing the BIOS 137 If you have your desktop and is available or when replacing the system board. b Enter your computer's Service Tag in the ...