Dell Inspiron 620 Support Question
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Question posted by peach61ra on October 6th, 2013
Cannot Remove Hard Drive Inspiron 620
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Related Dell Inspiron 620 Manual Pages
Quick Reference Guide - Page 3
... Desktop, and Small Form Factor Computers - Back View 19
Removing the Computer Cover 21 Before You Begin 21 Mini Tower Computer 22 Desktop ...Desktop Computer 28 Small Form Factor Computer 29 Ultra-Small Form Factor Computer 30
Setting Up Your Computer 30
Solving Problems 33 Dell Diagnostics 33 System Lights 36
Diagnostic Lights 37 Beep Codes 40 Running the Dell™ IDE Hard Drive...
Quick Reference Guide - Page 6
...direct your computer, you reinstall the operating system for components, such as memory, the hard drive, and the operating system
• Customer Care - Service call when contacting technical support.
• Solutions -
Certified drivers, patches, and software updates
• Desktop System Software (DSS) - Contact information, service call and order status, warranty, and
•...
Quick Reference Guide - Page 28
www.dell.com | support.dell.com
Desktop Computer
2 1
3 4 5
7
6
1 drives bay (CD/DVD, floppy, and hard drive)
2 power supply 3 chassis intrusion switch 4 system board
5 card slots (3) for one PCI Express x16 card and two PCI cards
6 heat sink assembly
7 front I/O panel
28
Quick Reference Guide
Quick Reference Guide - Page 38
... hard drive failure has Reseat all USB devices, check cable connections, and then restart the computer.
38
Quick Reference Guide Continue until you have two or more memory modules installed, remove...A possible graphics card failure has occurred.
• If the computer has a graphics card, remove the card, reinstall it and restart the computer. A possible USB failure has occurred.
For ...
Quick Reference Guide - Page 39
...memory modules are detected.
• If you have two or more memory modules installed, remove the modules, reinstall one memory module installed, reinstall it and restart the computer. For ...diagnostic lights turn green briefly before turning off to the system board from the hard drive, CD drive, and DVD drive.
• Check the computer message that the cables are properly connected to...
Quick Reference Guide - Page 44
... remove the CD.
4 If you see the Windows desktop, and then shut down the computer and try again.
5 Press the arrow keys to select CD-ROM, and press . 6 When the Press any key. NOTE: The time required to select the highlighted partition (recommended), and follow the
instructions on the size of the hard drive...
Setup Guide - Page 20
... stored on when the computer reads or writes
data.
CAUTION: To avoid loss of data, never turn off the computer while the hard drive activity light is blinking.
7 Media Card Reader - Using Your Inspiron Desktop
6
Hard drive activity light - Opens the optical drive tray when pressed.
18 A blinking white light indicates
hard drive activity. Turns
on a media card.
8 Optical...
Setup Guide - Page 37
...all hardware scans, tests, system changes, critical events and restoration points on your hard drive, and track the changes made to your computer each type of space consumed by... and alerts on improving the performance of your hard drive using a visual representation of file.
• Performance and Configuration History - INSPIRON
Using Support Tools
Dell Support Center
All the support you...
Setup Guide - Page 42
... the error code(s) that appear on the screen and contact Dell (see the Microsoft Windows desktop; Turn on the screen.
Select Diagnostics from the boot menu and press .
4. If ...Enhanced Pre-boot System Assessment (ePSA) tests devices such as the system board, keyboard, display, memory, hard drive, and so on page 57) for assistance.
• To stop ePSA and restart your computer, ...
Setup Guide - Page 44
If possible, backup your computer. INSPIRON
Restoring Your Operating System
You can restore the operating system on your computer using ... using any of System Restore and DataSafe Local Backup
when installing the Dell factory-installed software on a newly installed hard drive
Dell Factory Image Restore Operating System disc
to restore your computer to the operating state it was in when you...
Setup Guide - Page 47
... Local Backup is not available on your computer, use Dell DataSafe Local Backup to restore your hard drive to wait until you purchased your computer.
4. then, shut down your computer.
2. Select ...when you see the Microsoft Windows desktop; You can use Dell Factory Image Restore (see "Dell Factory Image Restore" on page 48) to the computer and remove any newly added internal hardware.
3....
Setup Guide - Page 49
...System
To restore the operating system and Dell factory-installed software on your computer.
• Hard drive failure that prevents data from the list and press .
4. NOTE: If you wait ...using Dell DataSafe Local Backup, to return your hard drive to the operating state it is designed to wait until you see the Microsoft Windows desktop;
Follow the instructions on your computer and try again...
Setup Guide - Page 50
If possible, back up all data on the hard drive and removes any programs or drivers installed after you purchased the computer.
Any ...If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see the Microsoft Windows desktop; Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the computer.
2. ...
Setup Guide - Page 56
...Diagnostic Checklist" on page 56), indicating the tests that you back up any data on the hard drive(s) and on any other storage device in the original (or equivalent) packing materials. Pack ... to call for your confidential, proprietary or personal information; Dell is for credit.
5. lost removable media that may be included with the item(s) being returned, whether for repair or credit, as...
Setup Guide - Page 60
... inside your warranty. INSPIRON
Finding More Information and Resources
If you need to:
reinstall your operating system run a diagnostic program for your computer reinstall system software for more information about the Microsoft Windows operating system and features upgrade your computer with new or additional components like a new hard drive reinstall or replace a worn...
Setup Guide - Page 62
For more information regarding the configuration of your computer. Computer Model
Dell Inspiron 620
Processor
Type
Intel Core i3 Intel Core i5 Intel Celeron Intel Pentium Dual Core
System Chipset
Type
Intel H61
Drives
Internally accessible
Externally accessible
two 3.5-inch bays for SATA hard drives
two 5.25-inch bays for , and upgrading your computer, see the...
Service Manual - Page 20
... from the electrical outlet before you want to Contents Page
Drives
Dell™ Inspiron™ 620s Service Manual Hard Drive Optical Drive WARNING: Before working inside your computer.
CAUTION: Ensure that shipped with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed. Follow the instructions in Before You Begin. 2.
WARNING: To...
Service Manual - Page 31
... Supply
Dell™ Inspiron™ 620s Service Manual Removing the Power Supply Replacing the Power Supply WARNING: Before working inside your computer, read the safety information that shipped with your computer.
Remove the computer cover (see System Board Components). 4. Disconnect the DC power cables from the system board and the drives (see Removing the Computer Cover...
Service Manual - Page 37
...hard drive installed
CAUTION: Unless you are changeable.
Then, shut down -arrow keys to highlight an option. As an option is displayed, watch for future reference.
Back to Contents Page
System Setup
Dell™ Inspiron™ 620s... Turn on (or restart) your computer (see the Microsoft Windows desktop. Main System Information BIOS Version System Date System Time Service Tag
...
Service Manual - Page 42
... metal surface (such as a connector on your computer). Damage due to Contents Page
Technical Overview
Dell™ Inspiron™ 620s Service Manual Inside View of Your Computer
1 hard drive 3 system board 5 front bezel
2 power supply 4 optical drive
System Board Components WARNING: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your...
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