Dell B2360dn Support Question
Dell B2360dn Support Question
Find answers below for this question about Dell B2360dn.Need a Dell B2360dn manual? We have 2 online manuals for this item!
Question posted by mflores89696 on November 14th, 2016
My Printer Keeps Saying To Load Tray 1 With Plain Paper.
I only have one tray and it has paper.
Current Answers
Answer #1: Posted by Odin on November 14th, 2016 10:25 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
It's probably defective. Perhaps there's a fix; if not, it should be returned. Your first step should be to call Dell: use the contact information here--https://www.contacthelp.com/dell/customer-service. If there's no fix, you could get a replacement or repair under your warranty (or return it to the seller if possible).
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Dell B2360dn Manual Pages
User Guide - Page 2
......20 Setting up the printer software...21 Networking...23 Verifying printer setup...28
Loading paper and specialty media 30
Setting the paper size and type...30 Configuring Universal paper settings...30 Using the standard bin and paper stop 31 Loading trays...31 Loading the multipurpose feeder...36 Linking and unlinking trays...39
Paper and specialty media guide 42
Paper guidelines...42 Using...
User Guide - Page 6
Keep all other trays closed until needed. SAVE THESE INSTRUCTIONS.
CAUTION-SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Safety information
6
CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
User Guide - Page 9
Keep all other trays closed until needed. You can configure your printer by adding one optional 550‑sheet tray. For instructions on installing the optional tray, see "Installing an optional tray" on page 19. Learning about the printer
9
1 Right side 30 cm (12 in.)
2 Front 51 cm (20 in.)
3 Left side 20 cm (8 in.)
4 Rear
20 cm...
User Guide - Page 30
Loading paper and specialty media
30
Loading paper and specialty media
...paper type for Tray 1 is Plain Paper. • The factory default paper type for all trays.
From the printer control panel, navigate to:
> Paper Menu > > Universal Setup >
Specify the paper height and width
1 From the printer control panel, navigate to :
> Paper Menu > > Paper Size/Type >
2 Select Tray [x] Size or Tray...
User Guide - Page 31
..., load each tray separately.
Doing so may cause a jam. Loading trays
CAUTION-POTENTIAL INJURY: To reduce the risk of the bin as it flips forward. To open the paper stop that it stacks. Keep all other trays closed until needed.
1 Pull the tray completely out.
Note: Do not remove trays while a job prints or while Busy appears on the printer...
User Guide - Page 37
... then fan
them . Do not fold or crease the paper. Loading paper and specialty media
37
2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.
3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them...
User Guide - Page 39
... as letterhead and different colored plain papers, a different custom type name so that of the other tray. 4 Click Submit. When one linked tray becomes empty, paper will not automatically link. These envelopes may severely damage the printer.
5 From the printer control panel, set the paper size and type in the Paper menu to specify the paper size and type for...
User Guide - Page 40
...; Print a network setup page or menu settings page, and then locate the IP address in the address field. Note: Plain Paper is the factory default paper type for the tray using the printer control panel. Loading paper and specialty media
40
Using the printer settings on the computer
Depending on page 30. For more information, see "Setting the...
User Guide - Page 46
... on letterhead. Storing paper
Use these paper storage guidelines to help keep the paper clean, dry, and flat. Transparencies must be printed at a temperature up to load it in the printer. The carton and wrapper.... Paper and specialty media guide
46
• If zone coating of the adhesive is not possible, then remove a 2‑mm (0.06‑inch) strip on page 31 - "Loading trays" on...
User Guide - Page 48
...‑g/m2 (16-24‑lb) paper weights. Paper type Plain paper
250‑ or 550‑sheet tray Multipurpose feeder
Duplex mode
Card stock
X
X
Transparencies
X
Recycled
Glossy paper Paper labels1
X
X
X
X
Vinyl labels Bond2
X
X
X
Envelope
X
X
Rough envelope
X
X Paper and specialty media guide
48
Paper size
Standard tray
Optional 550‑sheet Multipurpose feeder...
User Guide - Page 54
... Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x]
Specify the type of Custom Type [x]. • Use this menu. Understanding the printer menus
54
Paper Size/Type menu
Use
To
Tray [x] Size A4 A5 A6 JIS‑B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal
Specify the paper size loaded...
User Guide - Page 55
... a menu.
• The multipurpose feeder does not automatically detect paper size.
MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x]
Specify the type of paper loaded in this menu.
Understanding the printer menus
55
Use
To
MP Feeder Size A4 A5 A6...
User Guide - Page 56
...the U.S.
Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x]
Specify the paper type being manually loaded. Note: 10 Envelope is the U.S. Note: Envelope is the international factory default setting. A4 is the factory default setting.
Note: Only installed trays and feeders are...
User Guide - Page 57
...; First sets the multipurpose feeder as the primary paper source regardless
of the plain paper loaded. Paper Texture menu
Use
Plain Texture Smooth Normal Rough
Card Stock Texture Smooth Normal...MP Cassette Manual First
To
Determine when the printer selects paper from the multipurpose feeder.
Specify the relative texture of the recycled paper loaded. Note: Normal is supported. All available ...
User Guide - Page 59
... the relative weight of the rough envelope loaded. Specify the relative weight of the labels loaded. Specify the relative weight of the letterhead loaded. Specify the relative weight of the envelope loaded.
Note: Normal is the factory default setting. Understanding the printer menus
59
Paper Weight menu
Use
Plain Weight Light Normal Heavy
Card Stock Weight Light...
User Guide - Page 117
... message and continue printing. Note: If the printer finds a tray that tray. Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray.
• Cancel the current job.
Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints...
User Guide - Page 118
... information, contact technical support.
Memory low, no paper is loaded in the printer or the print server. Network error, port [x] [54]
Try one or more of the following :
• From the printer control panel, press • Install additional printer memory. For more of the following :
• From the printer control panel, press • Decrease the resolution...
User Guide - Page 153
... 83 Embedded Web Server
accessing 12 copying settings to other
printers 99 functions 12 modifying confidential print
settings 99 problem accessing 149 using 12 Embedded Web Server Administrator's Guide where to [paper type] [paper size]. Load [orientation]. 114
Change [paper source] to find 88 envelopes loading, multipurpose feeder 36 tips on using 45 environmental settings 83...
User Guide - Page 154
...] with [paper type] [paper size] [orientation] 117 Load MP feeder with [custom string] [orientation] 117
Load MP feeder with [custom type name] [orientation] 117 Load MP feeder with [paper size] [orientation] 117 Load MP feeder with [paper type] [paper size] [orientation] 118 loading
multipurpose feeder 36 trays 31 loading the optional tray 31 loading the standard tray 31 Local Printer Settings...
User Guide - Page 156
... 93 toner cartridge 91 reports viewing 98 Reports menu 62 restoring factory default settings 100 Load [orientation]. 114 Change [paper source] to find 7
printer is not detected 124 tray problems 125
printer problems, solving basic 122 Printer restart. Load [orientation]. 114 Change [paper source] to find 7 Push Button Configuration method using 26
Q
Quality menu 78
R
Rear USB port...
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