Dell 968w Support Question
Dell 968w Support Question
Find answers below for this question about Dell 968w - All-in-One Wireless Printer Color Inkjet.Need a Dell 968w manual? We have 1 online manual for this item!
Question posted by ryoung022 on May 9th, 2010
Dell 968w Printer Problems
Hope you can help. I am running windows 7 and have a Dell 968w printer. I install the software/driver and the printer works fine. Within 24 hrs it stops working. The window pops up and goes to 99% and then stops. I de-install, then reinstall, and it works fine again only to repeat the problem. Any thoughts? I do have a Linksys Wireless G router and connect to it with a laptop running vista.
Thanks
Rob
Current Answers
Answer #1: Posted by tpascolla on March 20th, 2011 11:46 AM
tpascolla
Member since:
March 20th, 2011 Points: 1,140
Member since:
March 20th, 2011 Points: 1,140
Check the listed printers when you try to print. If you have Dell 968 listed and a Dell 968 (copy 1) listed theres a port conflict as windows 7 installed a usb port when you first connected your printer. Try using the Dell 968 (copy 1) listed printer. If it works change the port to the same as the Dell 968 (Copy 1) port then remove Dell 968 (Copy 1)
Related Dell 968w Manual Pages
User Guide - Page 1
... Your Printer Understanding the Operator Panel Menus Loading Paper and Originals Printing Printing From a Memory Card or USB Key Copying Scanning
Faxing Understanding the Software Networking Maintenance Troubleshooting Specifications Appendix Licensing Notice
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make sure you how to hardware or loss of Dell...
User Guide - Page 3
... up and use the CD to uninstall/reinstall drivers or access your computer.
The driver is an optional additional driver that allows Windows Vista™ users to your printer or advanced technical reference material for your printer are you purchased your Dell computer and printer at the same time, documentation and drivers for experienced users or technicians. Readme files...
User Guide - Page 4
... and Support. How to use Windows Vista Help and Support Center Windows Vista
1.
Click Start® Help and Support. Type a word or phrase that describes your problem, and then click the
arrow icon.
3. Click the topic that best describes your problem.
4. Documentation for my printer 2. Dell Support Website: support.dell.com
The Dell Support website provides several online tools...
User Guide - Page 28
... additional devices, such as Germany,
connector) Sweden, Denmark, Austria, Belgium, Italy, France, and Switzerland), you must remove the blue plug from the printer, but remains plugged into a power outlet, an LED is off when you plug it back in your printer on a wireless or Ethernet network.
19 Power
Connects the printer power supply to install the Dell...
User Guide - Page 32
... be accomplished using a wireless or Ethernet connection, you want to send the scanned image. View an image of your copies. Select the quality and color of the original document being scanned. Click ® Programs.
b. In Windows® XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell 968 AIO Printer. 2.
Specify the...
User Guide - Page 34
... scanned fax from a variety of all fax activity. The Dell Fax Solutions Software dialog box opens. Create a fax report. Click ® Programs. b.
Click Dell Printers. View fax history. Click Print activity report to see or print a detailed list of the Dell Fax Solutions Software. c. In Windows Vista:
a. Click Dell Fax Solutions. You can change your activity report. Click...
User Guide - Page 35
...Dell 968 AIO Printer icon. 3. Draft is not open: 1. NOTE: You cannot select this setting if you want to set the paper type manually, or have a photo cartridge installed. Click Preferences, Properties, Options, or Setup (depending on your desired output quality. Click Printers. In Windows...the check box if you have selected Use Color Cartridge for glossy photo printing. The Print dialog...
User Guide - Page 38
..., all color documents will print in black and white until after the low ink cartridge has been replaced. In Windows Vista: a. c. Click Uninstall Dell 968 AIO Printer. 3. In Windows Vista, click ® Computer. When the printer software installation screen appears, click Using a USB cable, Using a wireless network, or Using an Ethernet cable. NOTE: Before installing the XPS driver, you...
User Guide - Page 39
...-ROM drive icon, and then double-click Drivers. 4.
XPS driver files are copied to finish installing the patch. To install the driver:
1. Click Add a local printer. From the Use an existing port: drop-down menu, select Virtual printer port for
USB, and then click Next. Click Add a network, wireless or Bluetooth printer. c. Click Computer, and then double-click (C:). Double...
User Guide - Page 80
... existing wireless network The Drivers and Utilities CD that shipped with your local Dell Sales Representative to determine availability.
NOTE: The Dell Internal Network Adapter 1150 may not be needed to configure the adapter that you may be available in the printer. Check with your printer to connect your printer A computer running one of the following operating systems:
Windows...
User Guide - Page 81
...26 characters long. Installing and Configuring the Dell Internal Network Adapter 1150
Installing the Adapter
NOTE: If your printer, and then unplug the power cable from one to your printer and adapter. 2....128-bit TKIP encryption engine WPA2 with the Dell Internal Network Adapter 1150 pre-installed, go to Configuring the Adapter for a Wireless Connection or Configuring the Adapter for an ...
User Guide - Page 82
Attach the MAC address label to work on your printer. 5. Remove the Dell Internal Network Adapter 1150 from the packaging.
NOTICE: Your wireless adapter is pressed evenly against the back of your network. You are now ready to configure your adapter to the back of the printer.
Insert the adapter into the slot until it is...
User Guide - Page 83
... USB cable between the port on the back of this setup wizard. Select Using a wireless network, and then click Next. 6. Connect your printer to your screen to complete the installation process. Follow the instructions on your network using your Drivers and Utilities CD, you want to connect to may be needed to complete this...
User Guide - Page 86
... metal object before you purchased your screen. For more information, see Installing the
Adapter. NOTE: The following the installation instructions. Configuring the Adapter Using the Wireless Setup Utility
NOTE: If you are using the Drivers and Utilities CD to set up your printer from the wall outlet. Read the Firewall Exceptions information, and then click...
User Guide - Page 120
...Windows Vista™, Windows® XP, and Windows 2000 only.
When the printer software installation screen appears, click Using a USB cable or Using a wireless network. 5. In Windows Vista, click ® Computer. Troubleshooting
Setup Problems Error Messages Avoiding Jams and Misfeeds Paper Problems Printing Problems Copying Problems
Scanning Problems Faxing Problems Networking Problems...
User Guide - Page 122
... your printer. 3. Printer Problems
Ensure the printer power cable is not connected to see Error Messages.
In Windows 2000, click Start® Settings® Printers. 2. To prevent multiple instances of the print object by right-clicking the printer name and selecting Delete. b. Make sure you installed the ink cartridges correctly and removed the sticker and tape from the Drivers...
User Guide - Page 123
... the printer in the wrong carrier. If the error message returns, contact Customer Support. Error Messages
For more information, see Replacing Ink Cartridges.
Error Message: Cartridge Alignment Alignment problem.
Solution:
Remove the tape from the ink cartridges before the cartridges were installed. For more help and to support.dell.com. Verify tape removed from cartridges, run...
User Guide - Page 136
...inserted. Faxing Problems
Make sure you turned on both your printer and your... down menu.
When sending color pages, set the printer to Scan, and then ...Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell 968 AIO Printer. 2.
to scroll to save the changes. Select Dell...If the program you have a DSL filter installed on and it , with a clean,...
User Guide - Page 157
... of appropriate functionality of the printer and all Dell-installed hardware. Dell provides limited technical support for purchase. You can access Dell Support at Dell Support. Electronic Support Service mobile_support@us.dell.com support@us.dell.com Additional technical support options may be available for the printer and any Dell-installed software and peripherals. Support for third...
User Guide - Page 171
... license agreements on the work of California. All rights reserved. The printer resident software contains:
Software developed and copyrighted by Dell and/or third parties
Dell modified software licensed under the provisions ...License version 2.1
Software licensed under the terms of the author may not be used to the Dell- See the warranty disclaimers in this CD, see D:\\Drivers\XPS\Zopen.pdf....
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