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Dell 3330dn Support Question

Dell 3330dn Support Question

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Question posted by jerry5319 on January 12th, 2013

Close Front Door Error Message

I'm getting an error message saying "Close Front Door", but it's closed.  Any solutions?

Current Answers

Answer #1: Posted by NiranjanvijaykumarAtDell on January 14th, 2013 5:14 AM
This answer was accepted by the poster of the original question.
NiranjanvijaykumarAtDell

Member since:
May 12th, 2012

Points: 807,180
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Hello jerry5319,

I am from Dell Social Media and Community.

It could be possible if the front door sensor has gone bad.
Follow the link below to find the Service manual for your printer and go to "Maintain your printer" section to service the front door part of your printer once.

However, if the sensor has failed to function you may need a replacement. Good luck.

If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist.

Dell-Niranjan
Twitter: @NiranjanatDell


NiranjanAtDell
Dell Inc

Related Dell 3330dn Manual Pages

User Guide - Page 5

......105 PDF menu ...106 PostScript menu...106 PCL Emul menu ...106 HTML menu...109 Image menu...110 Understanding printer messages 111 List of status and error messages...111 Maintaining the printer 125 Cleaning the exterior of the printer...125 Storing supplies...125 Conserving supplies...126 Checking the status of supplies from a network computer 126 Ordering supplies...
User Guide - Page 23

... them off , and unplug the power cord from the wall outlet before touching any cables going into place. 5 Close the system board door. Warning-Potential Damage: System board electronic components are interchangeable. Additional printer setup 23 Only one of each may be installed, but the connectors are easily damaged by static electricity. CAUTION...
User Guide - Page 24

... card with the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Close the system board door. 2 Unpack the card. Note: Avoid touching the connection points along the edge of the connector on the system board. 4 Push the card firmly...
User Guide - Page 53

... Windows XP and 2000: Click Start Programs or All Programs Dell Printers Dell 3330dn Laser Printer. 2 Click Dell Printer Supplies Reorder Application. Software overview 53 The Printing Status window displays the status of the printer (Printer Ready, Printer Offline, and Error-Check Printer) and the name of toner so you can order toner by Phone heading. An...
User Guide - Page 57

...the flap is in the sealed or closed position - Printing 57 Have an interlocking design - Note: Single-sided paper labels designed for laser printers are not supported. The labels can ...- Have any way - Tips on using envelopes Print samples on the envelopes being considered for laser printers. Have excessive curl or twist - Have metal clasps, string ties, or folding bars - Select...
User Guide - Page 64

... 64 Try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. Inside this door is the unit housing the toner cartridge and photoconductor kit. 7 Rear door Jam message numbers and how to access each jam Jam number 200 201 202 231 233 234...
User Guide - Page 66

4 Lift the flap in front of the printer, and remove any jammed sheets. 5 Align and insert the unit. 6 Close the front door. 7 Insert the tray. 8 Press . 201 paper jam CAUTION-HOT SURFACE: The fuser and the inside of injury from a hot component, allow the surface to cool ...
User Guide - Page 67

... then remove any jammed sheets. 3 Align and insert the unit. 4 Close the front door. 5 Press . 202 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer, and then remove any jammed sheets. Clearing jams 67 To reduce the risk of injury from a hot component, allow the surface to cool before...
User Guide - Page 69

Clearing jams 69 231 paper jam CAUTION-HOT SURFACE: The fuser and the inside of injury from a hot component, allow the surface to cool before removing paper from this area. 1 Open the front door. 2 Open the rear door. 3 Remove the jam. 4 Close the rear door. To reduce the risk of the printer near the fuser may be hot.
User Guide - Page 70

..., complete all the steps in the duplex area of the printer when the printer is turned on page 70 Clearing jams 70 If this does... not clear the jam, complete the steps in "231 paper jam" on page 69. 234 paper jam A single jam or multiple jams are in : • "231 paper jam" on page 69 • "233 paper jam" on . 5 Close the front door...
User Guide - Page 73

If the sheet is not visible, complete the following steps: 1 Open the front door, and then remove the unit. 2 Lift the flap at the front of the printer, and then remove any jammed sheets of paper that are short lengths of paper. 3 Align and insert the unit. 4 Close the front door. 5 Press . Clearing jams 73
User Guide - Page 111

...; Remove the toner cartridge, and then install a new one or more of status and error messages Activating Menu Changes Wait for the message to clear. Cartridge Low The toner cartridge is low. Press to clear the message and continue printing. Understanding printer messages 111 Press to clear. List of the following : • Remove the toner cartridge...
User Guide - Page 112

.... Understanding printer messages 112 Defragmenting Flash DO NOT POWER OFF Wait for the message to clear. Deleting held jobs Wait for the message to clear. Cartridge Life Exceeded The toner cartridge is exhausted. 1 Remove the used toner cartridge, and then install a new one. 2 Press to print on the display. Close front door Close the front door of the printer.
User Guide - Page 120

...: • Press the down arrow button until Continue appears, and then press • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. If the error message remains, the flash memory may be defective and require replacing. 54 Standard network software...
User Guide - Page 122

... pages jammed. 1 Open the front door. 2 Open the rear door. 3 Remove the jam. 4 Close both doors. 5 Press to continue printing. 231.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed. 1 Open the front door. 2 Open the rear door. 3 Remove the jam. 4 Close both doors. 5 Press to continue printing. Understanding printer messages 122
User Guide - Page 123

... printer messages 123 233.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed. 1 To access the jam, try one or more of the following: • Remove Tray 1, and then depress the lever. • Open the front door, and then open the rear door. 2 Remove the jam. 3 Close...
User Guide - Page 124

... again, contact Customer Support, and report the message. 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on . 251.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed. 1 Remove the jam from the multipurpose...
User Guide - Page 138

...the following: PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again. • ...person to make sure they are possible solutions. Try one or more information, see the setup documentation that the status shows Connected. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that you ...
User Guide - Page 155

... flash memory for resources 120 53 Unformatted flash detected 120 54 Standard network software error 120 550-sheet drawer installing 25 56 Standard parallel port disabled 120 56 Standard...virtual display on Embedded Web Server 133 cleaning exterior of the printer 125 Clearing job accounting statistics 112 Close front door 112 confidential jobs modifying print settings 134 Confidential print jobs 58...
User Guide - Page 158

...accounting statistics 112 Close front door 112 Defragmenting Flash 112 Deleting held jobs for Macintosh users 59 for resources 120 53 Unformatted flash detected 120 54 Standard network software error 120 56 ...Tray disabled 117 Tray Missing 117 USB/USB 117 Waiting, too many events ... printer messages 1565 Emulation error, load emulation option 124 200.yy Paper jam 122 202.yy Paper jam 122...

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