Dell 2155cn Support Question

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Question posted by noelkem on June 6th, 2014

When Trying To Scan To Email I Get Error Code 016-764 Stmp

Why can't I scan to email ? Can't email to address book name and manual email address entry.

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Answer #1: Posted by online24h on June 7th, 2014 8:24 AM

online24h

Member since:
March 28th, 2014

Points: 531,660

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Hello
See link below
http://stuartconnections.com/Products/Computers/Peripherals/Printers/Dell_3115cn/CD/Users_Guide/English/contents/section21.html

Hope this will be helpful "PLEASE ACCEPT"

Related Dell 2155cn Manual Pages

User Manual - Page 38

... a data saving location when you scan documents using the numeric keypad. Although prior registration of a book or a brochure from the address book on the address book is required, it helps save your time. You can scan the pages of the destination FTP server or PC on the printer or server. Scanning to a USB Memory (Scan to USB Memory) Making Copies...

User Manual - Page 166

... Print Server Settings menu to change the printer settings and to use this feature. Address Book Use the Address Book menu to view or edit the e-mail address, server address, and fax number entries in the Address Book, or to get information on the network by typing the IP address of current memory and engine code levels. NOTE: You must log in...

User Manual - Page 167

...configured by the language different from the language of your name or the name of your browser before using the Dell Printer Configuration Web Tool. It is recommended that you activate ...JavaScript in your web browser and the operator panel before using the Scan to...

User Manual - Page 215

.... Reset Defaults System Click the Start button to reset the email and server address entries in the optional 512 MB memory module. When the print meter is initialized, the meter count is installed. Click the Start button to 0. Reset Defaults User Scan Section and restart printer. Storage NOTE: Storage feature is available only when the...

User Manual - Page 257

... to the top page. Server Address (Delete) Purpose: To delete the server address entries registered on the FAX Speed Dial page. Name Displays the name assigned for the group of speed dial codes indicated on the Server Address top page. FAX Group Allows you click the Delete button on the button. Dell Printer Configuration Web Tool 255 The...

User Manual - Page 258

.... Apply New Settings Click this button to view or edit the name of an entry registered under the speed dial code, or enter a fax number for the speed dial code. Name Phone Number Delete Confirm / Change Create Displays the assigned name for editing an existing entry. This button is available only when you to restore the previous...

User Manual - Page 373

...: If an error message including 016-506 or 016-764 is displayed, contact your server administrator for the settings for E-Mail Alert as follows: Primary SMTP Gateway: Enter the IP address of the e-mail server. P R E L I M I A L - The E-Mail Address page for registering a new user appears. F O R P R O O F O N LY Scanning 371 Registering a New User 1 From the Dell Printer Configuration Web...

User Manual - Page 429

...the printer. TCP/IP Settings Purpose: To display the current settings of the printer. Displays the gateway address. Defaults Settings Purpose: To display the default settings for the Copy, Scan,...to print the error history of the printer. Displays the IP address of the PCL Macro. Values: Copy Defaults Color Select Tray Displays whether to print a list of the printer. Error History Click ...

User Manual - Page 444

...). Adjustments are reset to Off. Initializes the e-mail and server address entries in the Address Book. 442 Understanding the Tool Box Menus After executing this function and rebooting the printer, all wired network settings are performed by specifying the altitude of the location where the printer is installed. 2000 meters 3000 meters Apply New Settings After...

User Manual - Page 519

..., Black Yes Cleans the toner in the Address Book. Does not initialize the e-mail and server address entries in the Address Book. Values: Yes Cleans the surface of the PHD unit. No* Does not clean the surface of the PHD unit. Initializes the e-mail and server address entries in the Address Book. Understanding the Printer Menus 517 No* Does not stir...

User Manual - Page 563

...from the printer or a remote LDAP server. NOTE: Phone Book is described as e-mail addresses, fax numbers and server information, and quickly choose the recipient or locate the address. P R E L I M I A L - Types of Address Books • E-mail Address Book (for Scan to E-mail) E-mail addresses registered for sending the scanned document via e-mail • Email Group (for Scan and Fax...

User Manual - Page 564

group Using Operator Panel of the Printer You can directly enter the fax numbers on Web Tool Scan E-mail Address Book -   Email Group -   Server Address - - - PRE LIMINARY 9/13/10 - Book PC Fax Address -  - FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section23.fm Fax numbers registered for...

User Manual - Page 591

...This chapter provides a list of error codes and tells you must resolve. P R E L I M I A L - F O R P R O O F O N LY Understanding Printer Messages 589 D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - 25 Understanding Printer Messages The printer operator panel displays error messages describing the current state of the printer and indicates possible printer problems you how to...

User Manual - Page 592

..., and turn it on again. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section25.fm Error-Code What you can do 004-310 Turn off the printer. Confirm that the fuser is repeated. 016-386 016-387 Turn off the printer and wait for 30 minutes. Confirm that the fuser is correctly installed, and turn it...

User Manual - Page 594

.... Contact SMTP server administrator. Press the (Set) button and try scanning again. The device is connected properly. FOR PROOF ONLY 592 Understanding Printer Messages Check if the network cable is not supported. Press the recover. (Set) button, or wait for 30 seconds for the printer to clear the message and cancel the current print...

User Manual - Page 725

... the Ethernet cable is connected properly and the IP address of Mac OS X. Graphics are scanned more time than scanning at a high resolution takes more slowly than text when... Scanning Problems Problem Action The scanner does not work. Try the Prescan function to Network feature. Select a printer which is being sent to analyze and reproduce the scanned image. The printer scans ...

User Manual - Page 726

...when scanned using the ADF. Images are adjusted properly. DE LL CONFIDENTIAL - Check whether the ADF roller assembly is loaded straight in the ADF. See "Supported Paper Types" for the printer.... glass. Diagonal lines appear jagged If the document uses thick media, try scanning it in the Automatic Document Feeder (ADF). FOR PROOF ONLY 724 Troubleshooting Guide Ensure that...

User Manual - Page 730

... and cannot be accessed from the printer on your computer. (The Address Book Editor retrieves the Address Book data via the scanner driver when the printer is connected using the network connection, check that the USB or Ethernet cable is running, close the application once, restart the application, and then try scanning again. The scanner driver has not...

User Manual - Page 731

... the printer is properly on the printer via ScanButton Manager. If a scan application is sufficient space in Windows Vista and Windows 7) on your computer and then re-install it by turning the power switch off and then on again. Ensure there is running, close the application once, restart the application, and then try scanning again...

User Manual - Page 750

...Error-Code, 590 Ethernet, 215, 223, 607 Ethernet port, 41, 92, 94 Event Panel, 169 EWS, 488 EWS Settings, 222 Executive, 270 Expiration Mode, 201 Expiration Time, 201 Express Service Service Code, 178 Fax Header Name...463 Feed Roll Operation Check, 465 File Format, 190, 208, 429, 454, F 544 fast scan, 644 Finding Information, 31 Fault Time-Out, 180, 195, 423, Firmware Version, 178 436 Flip...