DIRECTV R15 Support Question
DIRECTV R15 Support Question
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Question posted by callbullse on July 21st, 2014
Directv Dvr R15 Does Not Power On
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Current Answers
Answer #1: Posted by freginold on September 8th, 2014 5:53 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.) If you can’t get inside the box to clean the fan, you could spray it with some compressed air.
If the box still won't turn on, you will probably need to replace it.
If the box still won't turn on, you will probably need to replace it.
Related DIRECTV R15 Manual Pages
System Manual - Page 5
...viewing features. • DIRECTV hardware, programming, DVR service and HD Access fee available separately.
Welcome! If your DIRECTV® Receiver, you 're plugged in, enjoy over 285 channels of programming inclusive of satellite music plus an extensive selection of DIRECTV® Receivers, your receiver and its user interface may vary slightly from pushing the POWER button to recording...
System Manual - Page 10
... avoid injury from the apparatus. 11) Only use of the obsolete outlet. 10) Protect the power cord from being walked on the rear panel of the product:
This symbol indicates that dangerous voltage.... Safety & Care
Your DIRECTV® Receiver has been designed and manufactured to rain or moisture, does not operate normally, or has been dropped.
10 DIRECTV® DVR USER GUIDE If the provided...
System Manual - Page 12
Attach it here and record the serial and model numbers in case you need them. *These numbers are typically behind the card door on the front panel of acquisition.
Model No. * Serial No. Product Information
Keep your receipt to obtain warranty parts and service and for proof of your receiver. Acquisition Date Dealer/Address/Phone Access Card * Receiver ID *
12 DIRECTV® DVR USER GUIDE
System Manual - Page 14
...Turning Your Equipment On and Off
Mode Switch
Note: Each time you .
14 DIRECTV® DVR USER GUIDE Use the POWER (PWR) button and Mode Switch to the position that matches the component you ...has not been programmed, or if you want to control and then use the POWER button to operate your DIRECTV® Receiver. The mode switch must always be replaced. If the light flashes several times ...
System Manual - Page 16
.... If you to the previous or next tickmark.
16 DIRECTV® DVR USER GUIDE
STOP
While watching recorded TV, pressing this button....)
RECORD
R One press allows you have one of these receivers, press and hold the REW or FFWD buttons to skip to... REW to the beginning of the program.
*Some Standard-Definition DVRs (models R15/R16) work
differently. REPLAY / JUMP TO BEGINNING OF PROGRAM
Jumps...
System Manual - Page 92
..., all that 's right for you and subscribe to DIRECTV service.
92 DIRECTV® DVR USER GUIDE Setup and Activation
Guided Setup
If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you 'll see a message onscreen that says, "Acquiring Satellite Info," as your TV and/or DVD player...
System Manual - Page 94
... DIRECTV® DVR USER GUIDE HDMI [High-Definition Multimedia Interface, one connector.
- Video Connections
WARNING: Do not connect your receiver offer good quality. Digital Audio Optical (one connector per receiver)... AC power supply until you have properly connected all of each make and model. The following images show examples of the video and audio outputs on your receiver (or...
System Manual - Page 109
... performing a simple reset of the DIRECTV® Plus DVR. Help & Troubleshooting 109 If you diagnose and solve many common problems. Note that resetting your receiver twice in again. - If the above two items don't work, try reauthorizing your program guide data. If the problems persist, try unplugging the power cord of it in a row...
System Manual - Page 110
...be turned off. Most onscreen messages supply an error code in to AC power to receive any updates. If your receiver to improve performance and upgrade features and functions. To resolve this error, ....
The message at 1-800-531-5000 and mention the error code number when prompted.
110 DIRECTV® DVR USER GUIDE The top line of the message gives a brief description of trying to view a...
System Manual - Page 111
... and the DVR. 2. All connections -- There are batteries in the remote control, and they are in the DIRECTV Receiver. Slide the mode switch to the DIRECTV position to put the remote control in the phone line or
satellite signal can give temporary false readings. Select "System Setup," then "Info & Test." 5.
Occasional fluctuations in satellite receiver-controlling mode...
System Manual - Page 112
... different video sources. Check that DIRECTV® Receiver and TV are not powered on your TV is displayed on . - Frequently Asked Questions
Progress bar freezes while Acquiring Guide Data / Data From Satellite
While the "Acquiring Guide Data" or "Acquiring Data From Satellite" message is on channel 3 or 4. - The DIRECTV® Receiver and most TVs and VCRs let...
System Manual - Page 113
...
- Check the HD output resolutions and deselect those not supported by your connections and cables. - DIRECTV DVR will not turn on
Your receiver won't turn on the VCR's front panel. - Receiver or power strip is not plugged in to a power source, or power cord is all equipment connected to one your TV supports. Solution: - Check your TV...
System Manual - Page 114
DIRECTV DVR turns off while playing
Your receiver turns off unexpectedly. Possible Causes: - Electronic protection circuit may have been activated due to reset, then turn your DIRECTV® Receiver back on your receiver has plenty of the receiver. - Ensure that your DIRECTV® Receiver. Wait 30 seconds for internal circuits to a power surge. - If parental limits are affected. - ...
System Manual - Page 115
...screen. Try another channel and see if there are both powered on your DIRECTV® Receiver. - A scheduled recording may be on the wrong video source for instructions ...DIRECTV® Receiver. - Your TV's timer may be tuned to change video source. - Press the red RESET button behind the door on the TV remote control to a channel that is not currently broadcasting, or that DIRECTV DVR...
System Manual - Page 116
There may be a problem with the transmission from your satellite dish to your DIRECTV DVR using the red RESET button behind the door on the front of the satellite, you should return to normal. - If your signal strength is lower than 70 (60 or lower on HD receivers) on most transponders in . - Possible Causes: -
Wait for...
System Manual - Page 132
...DVR USER GUIDE If this equipment does cause harmful interference to radio or television reception, which the DIRECTV Receiver is available from that contains a product identifier in accordance with Class B limits may be determined by removing and applying power... the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV Receiver.
•...
System Manual - Page 134
...DIRECTV Satellite Receiver does not disable your alarm equipment. If you disconnect the equipment until the problem is resolved. DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components. If the equipment is connected. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV... terminal equipment connected to AC power sources.
134 DIRECTV® DVR USER GUIDE
System Manual - Page 151
...- USB - SATA - Connect one line from your HD DVR before connecting anything to this digital audio connection for the best picture quality. 9. You can use . DIGITAL AUDIO OUT OPTICAL - ETHERNET - POWER - Appendix 1: Receivers Front and Back Panels
1. A Standard-Definition video output. 4. SATELLITE IN 2 - Connect your receiver. 12. Connect the second line from your phone service...
System Manual - Page 155
... to function properly.
155 A Standard-Definition video output. 6. SATELLITE IN 2 - Connect the second line from your phone service package
includes it). 9. Use this jack. 4. A Single Wire Multi-Switch (SWM) connection, if applicable, is made to this satellite in at all times to the DIRECTV Receiver using this digital audio connection for sound. 7. S-VIDEO OUT...
System Manual - Page 172
...Passcode - 42, 43, 44 Pausing - 16 Pay Per View - 24, 57
172 DIRECTV® DVR USER GUIDE
PC - 31, 72, 85 Phone Connection - 93 Photos - 31, 85-87 Playlist (see My Playlist) Power - 10, 11, 14, 109, 110, 112, 113, 114, 115, 129, ...104 buttons - 14 IR/RF setup - 104 modes - 14, 104 problems - 124 program remote - 103 receiver mode - 104 Remote Recording - 72 Repair - 11, 126, 127, 128, 129, 134, 144
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