DIRECTV D11 Support Question
DIRECTV D11 Support Question
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Question posted by oxBI on April 29th, 2014
Directv Box Will Not Light Up
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Current Answers
Answer #1: Posted by freginold on July 5th, 2014 1:28 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.) If you can’t get inside the box to clean the fan, you could spray it with some compressed air.
If the box still won't turn on, you will probably need to replace it.
If the box still won't turn on, you will probably need to replace it.
Related DIRECTV D11 Manual Pages
System Manual - Page 5
..., programming, and HD Access fee available separately. Welcome to over 285 channels of TV programming, satellite music and a great selection of the biggest box office movies from DIRECTV CINEMA™. Welcome!
Now that you're plugged in your DIRECTV® Receiver, you just added a surround sound system or other equipment, please see Chapter 4: Settings.
I M P O R T A N T: •...
System Manual - Page 11
..., bathtub, pool, damp basement). Also, never spill liquid on the receiver, and do not stack the receiver on a carpet or other than down the middle once connected. The DIRECTV® Receiver unit must therefore be installed next to article 820, requires that the satellite dish coaxial cable shield be easily accessible. • CAUTION: Electric Shock...
System Manual - Page 14
... DIRECTV® Receiver. Simply slide the mode switch to turn a single component on or off together. The mode switch must always be replaced. Your Remote Control
This universal remote control is your TV. If the light...remote has already been programmed to operate your touch point to control your TV and DIRECTV® Receiver on or off or on -screen message will pop up to alert you want...
System Manual - Page 20
... before the program starts airing. Otherwise, order at channel 125.
See above for the biggest box office movies! Ordering PPV events works the same way as your receiver is connected to go out for details.
20 DIRECTV® NON-DVR USER GUIDE Select the Buy option and follow the onscreen instructions. Pay Per...
System Manual - Page 43
... is shared by an installer during your household, skip to step 7. Extras 43
4
5
6 Chapter Chapter Chapter Chapter Chapter Chapter
1
2
3
DIRECTV® Whole-Home DVR Service (High-Definition Receivers)
DIRECTV® Whole-Home DVR Service
With DIRECTV's Whole-Home DVR service and the proper equipment, it's like having a DVR in another room. Note: To access...
System Manual - Page 52
.... 2. After these setup procedures are complete, all the setup processes are complete, you want to program your remote to DIRECTV, which is gathering information from the satellite for the onscreen program guide.
The receiver ID is on a sticker behind the access card door on the front of the remote control is set to...
System Manual - Page 54
... are color-coded. Connections
Connections for Auxiliary Equipment
If you upgrade your TV, get a new DIRECTV Receiver, or add new equipment such as a surround sound system, DVD player or burner, or VCR...with the highest quality options at the top of the video and audio outputs on your digital satellite receiver; Never connect an IN to an IN or an OUT to the TV. Due to restrictions ...
System Manual - Page 73
...". If you are experiencing any of these steps to run the diagnostics system test on your digital satellite receiver. Help & Troubleshooting 73
4
5
6 There are batteries in the remote control, and they are in the DIRECTV® Receiver. Slide the mode switch to the DIRECTV position to put the remote control in the phone line or...
System Manual - Page 88
Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV
• Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal ... Operation is subject to provide reasonable protection against harmful interference in a residential installation.
88 DIRECTV® NON-DVR USER GUIDE These limits are designed to the following two conditions: (1) ...
System Manual - Page 91
... company may request that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to which this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer. DIRECTV, Inc. 2230 E. If you disconnect the equipment until the problem is experienced with this unit, for repair or warranty...
System Manual - Page 105
... command.
2. If you can place your DIRECTV® Receiver on the front panel: ACTIVE - MENU - The RES key switches the output resolution of the screen formats and resolutions. It does not change the screen format (crop, stretch, letterbox, pillar box). Some receivers have an optional RF remote, this sensor or else the command will...
System Manual - Page 112
...: For the most reliable connection. The instructions for customers with Whole-Home DVR service.
Appendix 2: How to Network Your HD Receiver (High-Definition Receivers)
How to Network your HD Receiver
To use your DIRECTV HD Receiver on your home network, you have Whole-Home DVR service: Professionally Installed Cinema Connection Kit: Schedule a professional installation appointment...
System Manual - Page 120
...include a resolution that your TV doesn't support. The lights next to the RES key on the front panel will...and Native is used to through cycle all available resolutions on your DIRECTV HD DVR. Resolution (RES) Key on , the FORMAT key...box 9th press: 1080i/Crop 10th press: 1080p/Stretch
11th press: 1080p/Letter box 12th press: 1080p/Crop 13th press: Repeat Cycle
*Note: In Native mode, the receiver...
Installation Guide - Page 2
...2007
August 6, 2007 March 5, 2008
REVISION HISTORY
Author
Scope
D.
M. M. J.G. B.S.
HR21P
DIRECTV, Inc.
Updated formating
J. G. Never released.
Updated D11 default baud rate and added R15 in Section 3.9. Fixed baud rate in
Table 2 and Table 3. W.
DIRECTV Set-Top Box Information for the Installer
Revision 1.0 1.1 1.1.a
1.2 1.3 2.0
2.1 2.2
Date of Amplifier codes...
Installation Guide - Page 6
...) models D10, D11, D12, R15, R16, H10, H20, HR20, H21, HR21 and HR21P. Other models are provided "as to change without limitation any of the technologies described. Anyone planning to make use , or non-infringement.
1.2 Scope
This document provides information on the DIRECTV Set-top box data port, front panel, and remote control...
Installation Guide - Page 7
... the System Setup: System Info & Test screen.
Table 2-2: Supported Shortcut Keys
STB Model D10 D11 D12 H10 R15 R16 H20 H21 HR20 HR21 HR21P
ACTIVE and UP ACTIVE and RIGHT ACTIVE and.... The System Diagnostic screen contains menu items to change the LNB configuration to stacked/unstacked; DIRECTV Set-Top Box Information for prefixes and call waiting, and a modem test. The shortcut keys may not ...
Installation Guide - Page 8
... hot-plug. Version 2.2
Page 8 of Data Port Connector Data Rate (baud)
D10
RJ22
9600
D11
USB
9600
D12
USB
9600
H10
RJ22
9600
R15
USB
9600
R16
USB
9600
H20
USB
9600
H21...MD-0058 That means USB ports will be plugged before the STB is plugged in . DIRECTV Set-Top Box Information for the Installer
3 Data Port Connectors
Table 3-1 shows what type of connector and data rate...
Installation Guide - Page 10
... 2.2
Page 10 of 42
March 5, 2008 DTV-MD-0058 DIRECTV Set-Top Box Information for the Installer
4 Data Port Commands
4.1 Data Port Commands and Supported STB
Table 4-1: Commands and Supported STB
Command Command Label Code
D10 D11 D12 R15 R16 H10 H20 H21 HR20 HR21 HR21P
0x81
Standby
...No Yes Yes No Yes Yes Yes Yes
0x9F
OpenUserChannelMT No No No Yes Yes No Yes Yes No No
DIRECTV, Inc.
Installation Guide - Page 11
...Version of Supported STB
DIRECTV STB
Software Version
D10-100
0x1040
D10-200
0x1040
D10-300
0x1043
D11-100
0x1040
D12-100
0x1050
D11-300
0x1040
D11-500
0x1040
R15-...11 of Supported STBs
DIRECTV STBs with the software version listed in Table 4-2 and newer software versions support data port commands described in this document.
DIRECTV Set-Top Box Information for the Installer...
Installation Guide - Page 42
... program guide. DIRECTV Set-Top Box Information for high power broadcasting from space to control a subscriber's service channel authorization and decryption. Direct broadcast satellite. Outdoor Unit. Pulse Code Modulation. DIRECTV's new generation of 42
March 5, 2008 DTV-MD-0058 Left Hand Circular Polarization. Receiver Identification. Integrated Receiver Decoder. High...
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