Compaq nx9010 Support Question

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Question posted by drewmainia9461 on December 21st, 2012

Laptop Battery And Wifi

My brother recently purchased a Compaq nx9010 laptop. I am trying to help him figure it out. # 1 battery will not charge. # 2 The computer seems to have wifi programs installed. How do I figure it all out without blowing a bunch of cash?

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Answer #1: Posted by tiffany2007 on December 23rd, 2012 8:43 PM

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For the first question, you may have a look at the following troubleshooting steps:

Take the battery out, plug in the charger and see if the laptop works.
If it works, the battery may be the problem.

Check your compaq nx9010 charger

Check to make sure the adapter is plugged securely into the wall outlet, connected firmly to the adapter box and to the back of your laptop.

Most AC adapters have a little light in them on that rectangular box in the middle of the cord that lights up when it's getting electricity.

If that light isn't on, try a different outlet.

Check your fuse or circuit breaker box and plug a different device into that outlet to make sure there is power to it.

If it still does not light up, your adapter could need replacing.
Also check the adapter box for signs of warmth, as it will generate heat when it's plugged in. No heat means no power.Remove the Battery Sometimes it's as simple as a seated battery.

Remove the battery entirely and clean out any dust, lint or hair that may be clogging the connectors and preventing a proper connection.

Reseat the battery securely and make sure the little locking pins that hold your battery in place are securely fastened and there is no movement.
hope this helps.

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Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks - Page 5

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Lithium-ion battery technology: Getting the most from Smart Batteries - Page 6

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Reference Guide - Page 23

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Reference Guide - Page 41

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Reference Guide - Page 42

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Reference Guide - Page 57

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Reference Guide - Page 85

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Reference Guide - Page 90

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Reference Guide - Page 118

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Reference Guide - Page 121

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