Question posted by cynthia on July 28th, 2010
I Want To Cancel This Account...it Really Isn't Useful And I Don't Have The Tim
Current Answers
Answer #1: Posted by oriolesmagic on August 10th, 2010 9:44 AM
OR you can call 206-301-5700 to speak to a person to cancel.
If you are being bill automatically and want to stop it:
What you have to do is go into your account - click on 'membership information' & change it to 'manual' instead of 'automatic'
This is what they told me:
By changing your renewal option to manual, your account will not be charged again. You'll continue to receive full Gold membership benefits until the end of the current term. At that time, your Gold membership will simply expire and revert to free status (unless you choose to manually renew). As a free member, you'll still be listed on the Classmates website and receive email notifications about your account activity.
Answer #2: Posted by DreadPirateRoberts on November 22nd, 2010 1:47 PM
Our goal at Classmates is to be the world's best place to reconnect with others. Thousands of new members sign up every day at Classmates, and we don't want you to miss out when more of your friends arrive. It is our sincere hope that you will explore and enjoy Classmates.com a while longer and decide to stay with us. Should you decide that you indeed wish to cancel your Classmates membership, please follow the instructions below.
Free Members
You may cancel your free membership by removing your information from the Classmates directory. To do so, please follow these steps found at the Classmates.com web site regarding cancellations:
Log in to your account. Click here. Choose the appropriate reason for removal. Click REMOVE REGISTRATION to complete the process.
Gold Members
If you wish to cancel your Gold membership, please contact our Member Care Team regarding your request. A representative will respond to your message via email to assist you in converting your membership to the free level.
Note: You may cancel your Gold membership and/or remove your name from our site at any time; however, per the Terms of Service to which you agreed when you paid for your Gold membership, membership fees are non-refundable, so a cancellation will result in the forfeiture of your membership fee.
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