Question posted by dtcammack on February 26th, 2012

I Need To Cancell Account

HOW DO ICANCELL THE SKAM???

Current Answers

Answer #1: Posted by 1stLadyDawn on March 5th, 2012 9:29 PM
This answer was accepted by the poster of the original question.
1stLadyDawn

Member since:
January 25th, 2012

Points: 821,520
1,100
points
The first thing you do is to immediately log into Classmates.com and change your payment status from Automatic to Manual. That act, theoretically, should protect you from future charges. 

Free Members
You may cancel your free membership at any time by removing your registration. To do so, please follow these steps:

  • Sign-in 
  • Review your account information and choose the appropriate reason for removal.
  • Click Remove Registration.
  • Select Yes to confirm your decision.

Paid Members
If you wish to cancel your paid membership - you need to be on record as having a manual renewal and not an automatic renewal so this process could take a few days.

  • Sign in to your account
  • Select a reason for canceling
  • Click Remove Registration
  • Click YES to confirm
  • please contact our Member Care Team regarding your request.
  • A representative will respond to your message via email to further assist you.

    Note: You may cancel your All-Access Pass (previously known as a Gold membership) and/or remove your name from our site; however, per the Terms of Service to which you agreed when you submitted your payment, membership fees are non-refundable. Please keep in mind that a cancellation will result in the forfeiture of your membership fee.

You will need to contact your bank or your credit card company to ensure than no further funds are released - this will only work if your account is set to manual renewal and not automatic payment/renewal.  If you don't do this your credit card company or bank will tell you that you authorized the payment.

Should you need to contact Classmates.com by mail you can do so through their parent company.  Classmates.com is a subsidiary of Memory Lane, Inc dba Classmates.com,  3333 Elliott Ave W #500, Seattle, WA 98118. 

Their phone numbers are 206-301-5700 and 425-917-5000 and their hours of operation are 8:00am - 5:00pm PT.

Similar Questions

Canceling Account Link Does Not Work
I have tried several times to cancel an account that was a mistake and need to do so for privacy rea...
(Posted by MallenDeMauro 10 years ago)
Need To Cancel Membership Asap
Have called all numbers to no avail. No one answers or recording. Need to cancel account ASAP
(Posted by Colleen2299 10 years ago)
I Want To Terminate An Account With Classmates.com Immediately. Please Help.
I want to terminate an account with classmates.com immediately. Please help.
(Posted by reynoldskelley 10 years ago)
Cancel Account
how do I cancel my account?
(Posted by afholler66 11 years ago)
Cancel Account
(Posted by Hawkster33 13 years ago)
Ask a New Question
Use the box below to post a new question about Classmates.com.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Classmates.com Reviews

View thousands of Classmates.com user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Classmates.com customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Classmates.com customer service rankings, employee comments and much more from our sister site.