Canceling Account Link Does Not Work

I have tried several times to cancel an account that was a mistake and need to do so for privacy reasons. Your remove regristraton button does not work. I am trying to cancel account # 40 under the name Mallen DeMauro. My email for this account is . My phone is- Thank you. I have a different account with my natural name Kenneth Mallen which I want to keep using which is a paid account. This mistake was made clicking to connect with facebook which I didnt intend to do. Thank you

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by BusterDoogen on April 27th, 2014 8:34 PM

This answer was accepted by the poster of the original question.

BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397

1,110
points

We are a Q&A site & suggest you try contacting Classmates directly

@ Phone: 206-301-5700

How to reach a live person:
- Press 1 when recording begins
Hours of Operation:
- 8:00am - 5:00pm PT

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by SoCalWoman on April 27th, 2014 7:23 PM

SoCalWoman

Member since:
December 16th, 2012

Points: 2,938,577

100
points

Hello MallenDeMauro,

Please note this is a Community Information Forum with no direct association to Classmates.com. Therefore, I am suggesting that you please remove any personal information from your question as this is visible to everyone who comes to this website.

Having stated that, you may benefit from reviewing the steps for cancelling a membership on Classmates.com. As, there are different options according to whether this is a paid or non-paid member account. And, I believe you advised the account to be cancelled is the non-paid member account.

Cancelling Membership

Also, before trying to cancel again, you may want to log out of the classmate account and close your internet. Then delete cookies and clean the cache on your system, then reboot. This can resolve many issues on the internet (although this is not a guarantee)

The other option is to call Customer Service for assistance with cancelling your account.

Phone: 206-301-5700, Weekdays 8:00am - 5:00pm PST

Please note: This last option was provided for use only if unable to cancel membership, or contact a rep through online means. As, I can not guarantee the number listed here, for Classmates, will actually lead to a live rep, as many (not all) online companies have opted to provide only recorded information at their Customer Service Numbers.

Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela