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Canon imageCLASS D530 Support Question

Canon imageCLASS D530 Support Question

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Question posted by bombasticphil on September 21st, 2014

Endless Paper Jams

Paper bypasses toner cartridge, feeds 2-3" & "jams" This occurred after power failure during printing. Visual appearance of defective D530 identical to working D530 (toner cartridge removed) Toner cartridges interchange OK, so issue is paper feed, how to fix? Thanks, Phil

Current Answers

Answer #1: Posted by Odin on September 21st, 2014 4:27 PM
This answer was accepted by the poster of the original question.
Odin

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Go to this Canon page, and consider the various articles that may fit your issue. I suggest starting with those listed second, third, and fourth.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon imageCLASS D530 Manual Pages

Basic Guide - Page 6

... Cleaning the Platen Glass and Feeder 54 Check and Replace Toner Cartridges 55 Conserving the Toner to Extend the Life of Toner Cartridges 55 Replacing the Toner Cartridge 56 Manage Using the List Function 58 Troubleshooting Clear Jams 60 Clearing Document Jams in the Feeder (D560 Only 61 Clearing Paper Jams Inside the Machine 62 Resolve a Displayed Message 65 Resolve an...
Basic Guide - Page 8

... your documents in this cover to clear paper jams (→P.17). Lift handles (left, right) Hold these guides to lift or transport the machine. 8 Power button Turn the power ON or OFF. Paper level indicator Shows the remaining amount of the Machine Front Side % % Feeder (D560 only) Automatically feeds documents into the machine (→P.17). Document...
Basic Guide - Page 10

Toner guides When inserting the toner cartridge, fit the protrusions on the toner cartridge into these guides. 10 Paper exit guide Open this cover to clear paper jams (→P.62). Transfer roller Transfers toner onto paper. Interior Toner cover Open this guide to access the toner cartridge or clear paper jams (→P.55, P.62).
Basic Guide - Page 11

Power socket Connect the power cord. USB port Connect to clear paper jams when using the 2-sided copy function (→P.64). 11 Write the serial number on the back cover of three letters and a 5-digit number) and the ...
Basic Guide - Page 16

... with the feeder. Place Documents Choose the appropriate way to place documents according to 105 g/m² ) Use the feeder (→p.17). * D530 is completely dry. • To prevent paper jams in the same size, thickness, and weight: Check available documents Size (Width X Length) 14" (356 mm) 5" (127 mm) 5 1/2" (140 mm) Min. Max. 8 1/2" (216...
Basic Guide - Page 18

... too loose or too tight, this may result in IMPORTANT misfeeds or paper jams. IMPORTANT • While scanning documents, do not add or remove documents. • When scanning is scanned repeatedly, the paper can become wrinkled, earmarked, or torn, which may result in paper jams. 18 3 Neatly place the documents face up. • Do not exceed...
Basic Guide - Page 19

... same size, thickness, and weight (→p.20). If you load inappropriate paper repeatedly, this may cause paper jams. 1 Step Check if the type of the following: • Wrinkled or creased paper • Curled or rolled paper • Torn paper • Damp paperPaper printed with a thermal transfer printer (Do not copy on the reverse side.) 2 Step Select where to...
Basic Guide - Page 20

... paper jams. 20 " 4 Adjust the paper guides tightly to load letter paper in the Paper Cassette. When loading envelopes or paper with a letterhead, see "Loading Envelopes or Paper with a Letterhead" (→p.22). 1 Open the front cover and the lower front cover. 2 Spread the paper guides a little wider than the paper size. 3 Gently load the paper into the paper cassette with the print...
Basic Guide - Page 28

Make a Basic Copy 1 Place your documents (→p.16). * D530 is processing or waiting. 28 If the document guides are too loose or too tight, this may result in IMPORTANT misfeeds or paper jams. 2 Switch to the Copy mode (→p.13). 3 Enter the desired copy quantity (1 to 99) with the feeder. Canceling Copy Jobs Press...
Basic Guide - Page 36

... is valid when only one job is are installed on the computer. 2 Open a document from an application, and then open the Print window. 2 Select your printer, and then open the Print window. 3 Select your printer. 4 Click [Print] to fit the paper size automatically, or specify a custom ratio. 1 Open a document from an application, and then open the...
Basic Guide - Page 52

... the machine, wait for the printer to dry completely before cleaning the machine. Cleaning the Exterior 1 Turn OFF the machine and disconnect all the cables from the machine. 2 Remove any documents from the platen glass or feeder. 3 Lift the scanning platform, open the toner cover, and then remove the toner cartridge. 52 Cleaning the Exterior and...
Basic Guide - Page 56

... the tab, and carefully pull the sealing tape completely out (20" (50 cm)). 56 Supported genuine Canon toner cartridge: Canon Cartridge 128 Starter 1 Open the operation panel and the toner cover, and then remove the toner cartridge. 2 Prepare a new toner cartridge. • Store the protective bag. It is required when you remove the toner cartridge for printer maintenance or other purposes.
Basic Guide - Page 59

Troubleshooting This chapter describes how to clear paper jams and offers solutions to problems you may be having. Clear Jams 60 Clearing Document Jams in the Feeder (D560 Only 61 Clearing Paper Jams Inside the Machine 62 Resolve a Displayed Message 65 Resolve an Error Code 65 Improve Output Quality 66 Resolve a Problem 68 59
Basic Guide - Page 60

... machine. 60 IMPORTANT If the jammed paper is torn: Remove all scraps of paper from the inside the machine according to touch the inside the machine. Also, do not put your hand in an area other metal objects to the displayed message. Clear Jams When appears on the display, a paper jam has occurred in the feeder or inside of...
Basic Guide - Page 61

... documents placed in the feeder, follow the procedure below to remove jammed documents. 1 Open the feeder cover and lift the lock release lever. 2 Remove any jammed document by pulling it gently. 3 Hold the green grip, and then open the inner cover. 4 Remove any jammed document by pulling it gently. 5 Close the inner cover. 6 Replace the release...
Basic Guide - Page 62

... Follow the procedure below to remove jammed paper. 1 Step Check and remove the jammed paper inside the machine. 1 Lift the scanning platform, and then open the toner cover. 2 Remove the toner cartridge. 3 Remove any jammed paper by pulling it gently. 4 Push up the green colored part (A), and then pull the paper exit guide (B) to open. (A) (B) 5 Remove any jammed paper by pulling it gently. 6 Lift...
Basic Guide - Page 65

... displayed on the screen (→p.22). Error Code Cause Action #001 A document jam has occurred. Resolve a Displayed Message This section describes some of the loaded paper (→p.22). • When printing with the printer driver, verify that contains a 3-digit error code is printed. Reduce the data resolution or change the . For more details about other messages...
Basic Guide - Page 67

... spattering toner appear around the data. Provide a margin around the data. Symptom Example The printed paper has vertical steaks. Printed bar codes cannot be scanned. Action • Verify that the appropriate paper is being used (→p.19). • Print a test page with new paper. • If the machine is not in use for a long time after the toner cartridge has...
Basic Guide - Page 74

...will not occur in advance with... Subchapter J as scanned, printed or otherwise reproduced by your ...Papers • Internal Revenue Stamps (canceled or uncanceled) • Bonds or Other Certificates of Indebtedness • Stock Certificates • Copyrighted Works/Works of Art without Permission of Copyright Owner FCC (Federal Communications Commission) imageCLASS D560: F165400 imageCLASS D530...
Starter Guide - Page 11

Next 8 Configuration is removed. Check that paper is loaded in Drawer 1. Next Check that tabs/tape are removed from toner cartridge. Connecting the Power Cord 3 Open frnt cover;see if orange packing material is finished. 01 Copy: Press Start 100% 1 LTR Density: +-0 Original Type: Text... 2-Sided: Off 1 2 Preface ...

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