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Canon iP8500 Support Question

Canon iP8500 Support Question

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Question posted by concentric on October 16th, 2011

Canon Ip8500: 'printer Output Tray Is Closed'

Canon Pixma iP8500:  error message says "printer output tray is closed" but the door is open.

Current Answers

Answer #1: Posted by dysath on December 14th, 2013 5:45 PM
dysath

Member since:
August 18th, 2013

Points: 10
110
points
There is a very small lever-switch on the bottom of the front door on the right-hand side of the paper tray. You have to disassemble the unit to get to it as it's hidden away pretty well. I"d recommend taking it to a service center.

Related Canon iP8500 Manual Pages

iP8500 Quick Start Guide - Page 5

... Faint or Colors are Incorrect ...Printer Hardware 70 Paper Does Not Feed Properly 72 Paper Jams 73 Handling Error Messages 76 An Error Message Appears on the Screen 78 Cannot Print Properly from the Digital Camera 81 Appendix Installing the Printer Driver When Using Mac OS 9 83 User's Guide Table of Contents 85 Specifications 86 Safety Precautions 90 Regulatory Information 92 CANON...
iP8500 Quick Start Guide - Page 7

... printer to Avoid Do not use the following types of paper with an embossed or treated surface • Any type of paper. Loading Paper This section describes how to "Handling Error Messages"... or 17 lb) • Excessively thick paper* (more than 105 gsm or 28 lb) * non-Canon branded paper • Picture postcards • Postcards affixed with photos or stickers • Envelopes with double...
iP8500 Quick Start Guide - Page 30

... printing. Printer maintenance z For the digital camera operation method and troubleshooting, refer to produce photos using PictBridge. Advanced Printing About "Image optimize" If you use a Canon PictBridge-compatible... z This printer can select "VIVID", "NR", or "VIVID+NR." (Note that these options cannot be used for some models.) z When "VIVID" is removed. For print error messages, see "...
iP8500 Quick Start Guide - Page 31

For print error messages, see "Cannot Print Properly from the image displayed in the single display mode or in the ..., the date when the photograph was taken is set on page 81. Printer maintenance z Images other than Exif may not be used. - Advanced Printing „ Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera Media Types for Digital Camera When you ...
iP8500 Quick Start Guide - Page 35

... Windows only. Advanced Printing 4 When the process is not available. 1 Open the printer properties dialog box. To automatically optimize the image: Photo Optimizer PRO automatically ...adjusts the photographs taken with a digital camera. Photo Optimizer PRO is available for unsatisfactory color...
iP8500 Quick Start Guide - Page 47

... to "When Printing Becomes Faint or Colors are closed. When printing is important to quickly identify the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it may cause...the Inner Cover and the Top Cover are Incorrect" on your operating system. The following message appears when ink is out of ink. The ink tank with an empty ink tank. ...
iP8500 Quick Start Guide - Page 53

... to select the paper source in which you loaded the paper. 3. Use this function when printed results are blurred or the color is closed. With the printer on page 28. 49 See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on , load a sheet of Letter-sized plain paper in the Sheet Feeder...
iP8500 Quick Start Guide - Page 57

...box. See "Examining the Nozzle Check Pattern" on page 52. 1 Ensure that the printer is directly displayed when you click Cleaning on . 2 Open the printer properties dialog box. z Ensure that cleaning the Print Head causes waste ink to be ...waste ink absorber. Note that the Inner Cover is closed. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
iP8500 Quick Start Guide - Page 61

... Dialog Box Directly from the Start Menu" on . 2 Open the printer properties dialog box. Note that the printer is a more ink than standard Print Head Cleaning, so perform this procedure only when necessary. Ensure that the Inner Cover is closed. 1 Ensure that cleaning the Print Head causes waste ink to be absorbed in the...
iP8500 Quick Start Guide - Page 65

... plain paper in the Sheet Feeder. 2 Open the printer properties dialog box. See "Opening the Printer Properties Dialog Box Directly from the printer itself. 1. This section deals with automatic Print Head alignment only. z Ensure that the Inner Cover is performed either automatically or manually. Print head alignment is closed. Aligning the Print Head positions allows you...
iP8500 Quick Start Guide - Page 70

... your desktop to start installation. Close all open the My Computer window, and then double-click the CD-ROM icon. Double-click the CD-ROM icon. Double-click the CD-ROM icon on your Windows documentation for more information. Unable to the Easy Setup Instructions for proper printer driver installation. Click Back on...
iP8500 Quick Start Guide - Page 74

...message is Open the Paper Output Tray. The print job is being processed. Double-click the name of the printer driver settings, refer to long periods of time. For a detailed description of your printer...operating system Printer Setup Utility (or Print Center) in order to select an undesired document and click . closed Try This Inner Cover is loaded in the printer driver. ...
iP8500 Quick Start Guide - Page 80

.... Troubleshooting Handling Error Messages When a printer error occurs, the POWER/ERROR lamp flashes. Number of Flashes Two flashes Three flashes Four flashes Five flashes Six flashes Eight flashes Nine flashes Possible Cause Try This Printer is out of error that is closed , open Close the Inner Cover and press the RESUME/CANCEL button. not feed Paper jam/Paper Output Tray is not...
iP8500 Quick Start Guide - Page 82

... with the cable(s). Follow the on-screen instructions to ensure that the printer cable is not correct, change the port setting according to "Handling Error Messages" on . If the POWER lamp is not installed properly Uninstall then reinstall the printer driver. 1. See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on how to...
iP8500 Quick Start Guide - Page 83

... paper is not selected on the Printer popup menu on the Print dialog box Select iP8500 on the Printer pop-up menu, add the printer following the procedures described in the Easy Setup Instructions. Waste ink absorber almost full The printer has a built-in waste ink absorber to "Handling Error Messages" on page 76. Press the RESUME...
iP8500 Quick Start Guide - Page 85

... the camera to contact the Customer Care Center as early as possible. This error message indicates that may be defective. Ink tank is recommended you are recommended to the printer. No paper No paper is open Close the Top Cover on the printer flashes five times.) Install a Print Head according to hold the ink used during...
iP8500 Quick Start Guide - Page 86

... printer, and reconnect the cable between the printer and the camera. z To disconnect the cable connected between the printer and the camera, press the RESUME/CANCEL button on Canon-brand... that are using. For details, see "Handling Error Messages" on page 68. z The print head nozzles may stop printing. Disconnect the cable from the printer. 2. For other photo and check if it...
iP8500 Quick Start Guide - Page 89

... Print Quality is Poor Printer Does Not Start or Stops During Print Jobs Paper Does Not Feed Properly Paper Jams The POWER Lamp Flashes Orange An Error Message is Displayed on the ... the Status of the Printer BJ Status Monitor Functions (Windows) Printer Setup Utility (Macintosh) Routine Maintenance Replacing an Ink Tank When Printing Becomes Faint or Colors are Incorrect Printing the Nozzle...
iP8500 Quick Start Guide - Page 99

...Photo Paper 14 H Handling Error Messages 76 Index Help button 2 High Resolution Paper 14 I Installing the Printer Driver when Using Mac OS...Aligning the Print Head 61 An Error Message Appears on the Screen 78 ... Camera Error Message 81 Canceling Print Jobs 17 Canceling Printing 21 Cannot Install the Printer Driver ...A Accessing the Printer Driver 28 Adjusting the Print Quality for...
iP8500 Easy Setup Instructions - Page 2

... Edge Guide 6 Replace the cover of Canon Inc. Cover 8 Lower the front cover and extend the paper output tray. Specifications subject to Windows as an Administrator before continuing. 2 Double-click the CD-ROM icon, then the Mac OS X folder, then the Printer Driver folder. 3 Double-click the PIXMA iP8500 300.pkg icon, then follow on-screen...

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