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Canon iP4700 Support Question

Canon iP4700 Support Question

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Question posted by RPOZNER on June 18th, 2010

Blue Prints?

After 3 perfect prints my photos turned blue with this new printer. The Cyan cartridge was empty while the others were nearly full indicating a lot of blue ink was used. Canon send me a new print head which fixed the problem. Why did this happen and will it happen again?

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Related Canon iP4700 Manual Pages

iP4700 series Getting Started - Page 1

Please keep it in hand for future reference. Photo Printer series Getting Started Read Me First Make sure to read this manual before using the printer.
iP4700 series Getting Started - Page 3

Contents 1 Preparation 2 Turn the Power On 3 Install the Print Head 4 Install the Ink Tanks 5 Install the Software 6 Loading Paper After Installing the Printer 
iP4700 series Getting Started - Page 4

... any object on top of the printer. 12 3 4 5 6 □ Choosing a Location Print Head 5 ink tanks (BK, M, C, PGBK, Y) power cord • Manuals • Setup CD-ROM (containing the drivers, applications and on-screen manuals) • Matte Photo Paper MP-101 (for Automatic Print Head Alignment) • Warranty • Do not install the printer where an object may fall on...
iP4700 series Getting Started - Page 5

Turn on the printer (A). Make sure that the POWER lamp (B) lights green. • Do NOT connect the USB cable at the back of the printer, then connect the other end to the wall outlet. 2 Turn the Power On 1 2 123 4 5 6 3 A B Plug the power cord into the left side at this stage. 
iP4700 series Getting Started - Page 6

... that the printer is turned on. This is normal operation. • If the Print Head Holder does not move, make sure that the Print Head Holder (C) moves to it.  • The Print Head Holder makes a noise as it moves. Do not drop or apply excessive pressure to the installation position. • Handle the Print Head carefully. 3 Install the Print Head 1 B 2 A Open the...
iP4700 series Getting Started - Page 7

Remove the Print Head from the silver package. The printer may be some transparent or light blue ink on the inside of the bag the Print Head comes in, or the inside of the protective cap - Be careful not to get ink on print quality. this has no effect on yourself when handling these items.  The printer may not print properly if...
iP4700 series Getting Started - Page 8

3 6 Tilt the Print Head forward and set it in place as shown. • Do not knock the Print Head against the sides of the holder.  1 234 5 6 7 Lower the Print Head Lock Lever completely. • Hold the Print Head Lock Lever firmly and lower it gently. • Once you have installed the Print Head, do not remove it unnecessarily.
iP4700 series Getting Started - Page 9

... your left open for more than 10 minutes, the Print Head Holder moves to use the supplied ink tanks. • Do not touch the electrical contacts (B) or open ink port (C) on the bottom of the ink tank. • Handle the ink tanks carefully. The printer may splash.  ink may not print properly if you touch them . • If the Top...
iP4700 series Getting Started - Page 11

...) (F) stops flashing and stays lit then operating noise stops, and go to print. Make sure the Inner Cover (E) is normal operation. • If the Alarm lamp (G) flashes orange, make some operating noises when preparing to the next step. • The printer may make sure that the Print Head and the ink tanks are correctly installed. 
iP4700 series Getting Started - Page 12

..., or Mac OS X v.10.3.8 or earlier are based on - 5 Install the Software To use the printer by connecting it to a computer, software including the drivers needs to be necessary to restart your ...to as "Windows Vista") and Mac OS X v.10.5.x. □ If the Found New Hardware or Found New Hardware Wizard dialog box appears: • Quit all running applications before installation of the ...
iP4700 series Getting Started - Page 13

... contents appear, double-click MSETUP4.EXE. 2 Connect the printer to install this software later.) 1 1 2 3 456 2 TURN OFF THE PRINTER (A). Turn on the right side at the back of the printer. 11 □ For Windows 1 Vista/XP If you are using Internet Explorer 7 or later, you can use the Web print software EasyWebPrint EX. The setup program will start...
iP4700 series Getting Started - Page 16

... speciality paper (Matte Photo Paper MP-101) in the Rear Tray. • MP-101 has front and back sides. For details, refer to "6 Loading Paper" on the Print Head Alignment screen. • Wait until the pattern printing ends (about 5 minutes). • Be sure to "When Printing Becomes Faint or Colors Are Incorrect" in blue and black. 14...
iP4700 series Getting Started - Page 17

... Information for the User Registration □ About Extended Survey Program 1 2 3 456 6 The product serial number is located inside the printer (as shown in a safe place. • When opening the Top Cover, the Print Head Holder moves automatically. • The screen does not appear on page 16! 15 If you click Do not agree...
iP4700 series Getting Started - Page 19

...Cassette (1), then slide the Paper Guide against the left edge of the paper. Attach the Cover and insert the Cassette into the printer until it clicks into place. • To print on speciality paper, be a little space between the Paper Guide and the paper stack. 17 4 5 1 2 3 4 56...stop when it in the Rear Tray. • There may be sure to align with the printing side facing down.
iP4700 series Getting Started - Page 20

...the printing side facing up . Slide the left and right Paper Guides against both edges. Make sure that the height of the paper. Load paper in the onscreen manual: Basic Guide. Printer installation... is now complete! 18 K Move the Paper Guides (K) to both edges of the paper stack does not exceed the line (L). • For details on media sizes and types you can use...
iP4700 series Getting Started - Page 21

... on opening the on -screen manuals Basic Guide Describes basic operations and media, and gives an introduction to make full use your printer. Troubleshooting Describes troubleshooting tips for problems you may encounter when using the printer. Advanced Guide Describes various operating procedures to other functions available. on -screen manuals, refer to set up and...
iP4700 series Getting Started - Page 22

If you to make full use of purchase. 20 Example: Windows Vista Click this button to open the on-screen manuals. You can start Solution Menu from the Canon Solution Menu icon on the desktop (Windows) or on the country or region of the printer! ■ Solution Menu Solution Menu is a gateway to functions...
iP4700 series Getting Started - Page 23

For details on the computer along with the drivers. You can print creative items by correcting/ enhancing photos using the applications. Try Using the Printer! Various application software are installed on how to use the application software and the printer, refer to the onscreen manuals: Basic Guide and Advanced Guide. 21
iP4700 series Getting Started - Page 25

...screen manual may not be used at minimum. Since the.... 12.5 lb) * With the Print Head and ink tanks installed. Specifications are available for ...WebPrint EX. About Consumables Consumables (ink tanks / FINE Cartridges) are subject to the operating ...Printing resolution (dpi) Interface 9600* (horizontal) x 2400 (vertical) * Ink droplets can be placed with the Canon inkjet printer...
iP4700 series Getting Started - Page 26

...CANON U.S.A. INC. One Canon Plaza, Lake Success, NY 11042 U.S.A. www.usa.canon.com QT5-2721-V02 XXXXXXXX ©CANON INC.2009 PRINTED IN THAILAND Ordering Information The following ink tanks are compatible with this printer. Getting Help from Canon... 2948B001 2947B001 2945B001 2949B001 Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at (1-866-251-3752).

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