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Question posted by jreichard65 on September 13th, 2015

Excess Magenta

My photos all appear with too much magenta. I have changes all the ink tanks to new. Is there anything that needs to be cleaned? Regards,Joe

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Answer #1: Posted by TechSupport101 on September 13th, 2015 3:24 PM

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TechSupport101

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See the eHow printhead cleaning turorial here http://www.ehow.com/facts_7193003_clean-canon-i960-print-head.html specific for the i960 (covers both diag and manually cleaning). If the issue remains unresolved, proceed to replace the printhead.

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Related Canon i960 Series Manual Pages

i960_spec.pdf - Page 1

...and page coverage. ** Resolution may vary based on default printer driver mode using Canon Photo Paper Pro. i960 Photo Printer The Digital Photographer's Choice. • Maximum 4800 x ...8226; 6 individual ink tanks can save you can 't wait to share. * 4" x 6" photo print speed based on printer driver setting. You can choose standard 4" x 6" prints or enlarge your favorite photos to -edge 4"...

i960_spec.pdf - Page 2

... are compatible with InstantExchange program Ordering Information Printer and Accessories i960 Photo Printer Auto Duplex Printing Unit Paper Feed Cassette Unit Ink Tanks BCI-6Bk Black BCI-6PC Photo Cyan BCI-6PM Photo Magenta BCI-6C Cyan BCI-6M Magenta BCI-6Y Yellow Canon Specialty Papers Glossy Photo Cards (4" x 6"/20 sheets) Glossy Photo Paper (8.5" x 11"/20 sheets) High Resolution Paper...

i960 Quick Start Guide - Page 5

... names are trademarks of Canon Inc. Description Ink Tanks BCI-6C Cyan BCI-6PC Photo Cyan BCI-6BK Black BCI-6Y Yellow BCI-6PM Photo Magenta BCI-6M Magenta Order # 4706A003 4709A003 4705A003 4708A003 4710A003 4707A003 Canon Specialty Papers Glossy Photo Paper (8.5" x 11"/20 sheets) Glossy Photo Paper (4" x 6"/120 sheets) Glossy Photo Paper (4" x 6"/50 sheets) High Resolution Paper (8.5" x 11...

i960 Quick Start Guide - Page 6

... Borderless Photographs with Macintosh 41 Printing Maintenance Replacing an Ink Tank 44 When Printing Becomes Faint or Colors are Incorrect 49 Printing the Nozzle Check Pattern 50 Print Head Cleaning 53 Print Head Deep Cleaning 55 Aligning the Print Head 57 Troubleshooting Cannot Install the Printer Driver 63 Print Quality is Poor or Contains Errors...

i960 Quick Start Guide - Page 32

... a list of Canon Specialty Papers and ink tanks for printing photographs can be controlled with the printer driver. in either of the following ways depending on your operating system: • Press the F1 key • Click ? Printer Driver Settings The printer driver has a variety of settings that affect the appearance and quality of your photographs. Advanced...

i960 Quick Start Guide - Page 49

...; Black: BCI-6BK • Yellow: BCI-6Y • Photo Magenta: BCI-6PM • Magenta: BCI-6M „ Knowing When to Replace Ink Tank If an ink tank needs replacing, the POWER lamp will not print properly if the wrong ink tank is important to right in the incorrect position. With this printer, ink tanks must be installed from green to the section "When...

i960 Quick Start Guide - Page 51

... the Name list and click Configure. (4) Select i960 from the Product list and click Select. (5) Select About ink from the pull-down menu of BJ Printer Utility. [!] indicates a low ink level. Printing will resume as soon as possible. 46 Note When Low Ink is finished, replace the ink tank immediately. Printing Maintenance The following message is displayed...

i960 Quick Start Guide - Page 52

... lever; Printing Maintenance „ Replacing Ink Tanks When an ink tank runs out of the ink tank and discard it using the following steps. 1 Ensure that the printer is on, and then open the front cover. z Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables. 3 Prepare a replacement ink tank. (1) Unpack the new ink tank and pull off the orange...

i960 Quick Start Guide - Page 53

... maintain optimal print quality, use an ink tank within six months of ink, replace the ink tank with an empty ink tank, problems may cause the ink to the right. Color ink is removed, do not remove it from the printer and leave it . If you have removed it out in the head cleaning and deep cleaning, which are necessary to dry...

i960 Quick Start Guide - Page 61

... operation until the print head deep cleaning is still not clean after the second deep cleaning, the print head may be worn out, even if ink remains in the ink tanks. In this event, contact the Customer Care Center. 56 See "Printing the Nozzle Check Pattern" on . 2 Open the BJ Printer Utility dialog box. (1) Double-click the...

i960 Quick Start Guide - Page 75

... flashes Possible Cause Try This Printer is not supported by this error still remains, the print head may need to the Auto Sheet Feeder or Photo Paper Tray and press the RESUME/ paper / Paper does CANCEL button. Use a digital camera or digital video cameracorder compatible with an empty ink tank. The number of flashes indicates...

i960 Quick Start Guide - Page 84

Appendix Printer Ink Tanks: Capacity (pages): Black (BCI-6BK) approx. 1000*1, approx. 760*2 Cyan (BCI-6C) approx. 750*2 Magenta (BCI-6M) approx. 620*2 Yellow (BCI-6Y) approx. 460*2 Photo Cyan (BCI-6PC) approx. 340*2 Photo Magenta (BCI-6PM) approx. 260*2 *1 1500 characters per page, normal text, at standard and plain paper mode with Windows XP printer driver *2 Based on...

i960 Quick Start Guide - Page 86

... dusty, in the country where you purchased the printer. When moving the printer, carry the printer at all times so you can easily unplug the power cord if necessary. Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of 10% to excessive vibration. Never use an extension lead/ cord...

i960 Quick Start Guide - Page 91

...32 Regulatory Information 82 Replacing an Ink Tank 44, 49 RESUME/CANCEL button 11, 13 S Safety Precautions 80 Saving Driver Setting 32 Speciality Media 7 Specifications 78 T Tech support 84 Transparencies 7 Troubleshooting 62 T-Shirt Transfers 7 Turning on the Printer 2 U Uninstalling the printer driver 73 Using Specialty Media 6 V Vivid Photo 30 W Warranty 83 When Printing Becomes...

i960 Quick Start Guide - Page 3

...® is a registered trademark of the equipment. and other trademarks and registered trademarks appearing in death or serious personal injury caused by incorrect operation of Canon Inc. •... Sales Representative. ‰ Printer ‰ Photo Paper Tray ‰ Setup Software & User's Guide CD-ROM ‰ Quick Start Guide ‰ Print Head ‰ 6 Ink Tanks * A USB cable should... the i960.

i960 Quick Start Guide - Page 7

... ink to leak out and stain your clothes and hands. 1 Take out the magenta ink tank. 2 Pull the orange tape in the holder. print head 6 Remove the protective cap from the print head. • Do not touch the print head nozzles or electrical contacts. • Do not attempt to touch any parts inside the printer...

i960 Quick Start Guide - Page 8

... procedure to install the other ink tanks in the correct position and carry out print head cleaning. Wait until it has been removed. ink port 4 Insert the magenta ink tank into place. Cyan Black (BCI-6C) (BCI-6BK) Magenta (BCI-6M) Photo Cyan (BCI-6PC) Yellow Photo Magenta (BCI-6Y) (BCI-6PM) 6 • Only install the ink tanks in the positions specified by...

i960 Quick Start Guide - Page 22

... or If a Specific Color Does Not Print Perform print head cleaning to improve the print quality. Click Cleaning. „ When the Printer Runs out of Ink Replace the empty ink tank with a new one. Cyan : BCI-6C Yellow : BCI-6Y Photo Cyan : BCI-6PC Photo Magenta : BCI-6PM Black : BCI-6BK Magenta : BCI-6M 1 Open the front cover and remove the...

i960 PictBridge Instructions - Page 1

... lower-right corner of the digital camera cannot be selected for this printer. G Controls of each photo. About PictBridge PictBridge is an industry standard enabling a range of digital photo solutions, including the direct printing of the printer or camera brand, printing photos without the need to any PictBridge-compatible camera to print directly to use a Canon...

i960 Easy Setup Instructions - Page 1

.... 4 Install the Ink Tanks i960 Series Photo Printer 5 Connect the Printer and Load Paper 1 Peel back the orange tab and completely remove the plastic wrapper from its package. USB Ports: 1 TURN THE PRINTER OFF. 2 Connect one end of the USB cable to the computer, the other end to the left edge of the paper. The printer will need this later...