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Canon Pro9000 Support Question

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Question posted by tejenks on January 30th, 2012

Error Code 1320 When Trying To Print On Imac.

I recently upgraded my computer to an iMac running Lion (10.7.2) operating system. My Canon Pixma 9000 printer will not print and gives me the Error code 1320. Is this problem related to the new Lion software? How do I fix it?

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Related Canon Pro9000 Manual Pages

Quick Start Guide - Page 36

... Settings If you use a Canon PictBridge-compliant device, you select Date, File No., or Both, the date and/or file number will be used for this printer. Printer maintenance z For the device operation method and troubleshooting, refer to the Printer Driver Guide or Photo Application Guide. print" By default, Off is printed in the instruction manual of...

Quick Start Guide - Page 43

... Canon IJ Status Monitor. Replace the ink tank with no ink 39 If ink is out of ink state will need to replace it with a new one. Check to see which ink tank is out during printing, a message will be displayed incorrectly in the out of ink, and replace it may damage the printer. * Printing...

Quick Start Guide - Page 49

... is empty. If the problem remains after running low. Make sure that ink tank, it . Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the Print Head nozzles are shifted after performing print head cleaning twice Step 3 See "Print Head Deep Cleaning" on...

Quick Start Guide - Page 57

...problem remains after performing Print Head Cleaning twice, try Print Head Deep Cleaning. When using Mac OS X v.10.2.8, select the name of your printer from the Name list and click Configure. (4) Select the name of your printer.... 3 Start Print Head Cleaning. (1) Ensure that the printer is directly displayed when you click Cleaning on . 2 Open the Canon IJ Printer Utility dialog box...

Quick Start Guide - Page 58

... seconds. (5) Read the message and click Print Check Pattern to clean. Do not perform any other operations until the Print Head Cleaning finishes. If the problem remains after performing Print Head Cleaning twice, try Print Head Deep Cleaning. See "Print Head Deep Cleaning" on page 36. 4 Check the Print Head condition with the printed nozzle check pattern. The nozzle check...

Quick Start Guide - Page 59

... cleaning. (4) Click Execute. 55 Printing Maintenance Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is on page 33. 3 Start Print Head Deep Cleaning. (1) Click the Maintenance tab. (2) Click Deep Cleaning. (3) Select the ink group to clean. Note that the printer is a more ink than standard...

Quick Start Guide - Page 67

... restart your desktop to an error, Windows may be installed. 63 If the installer was forced to be terminated due to start automatically when the Setup CD-ROM is not running . 9. Reinstall the printer driver. 1. Double-click the CD-ROM icon. If the CD-ROM icon is a problem with your printer for more information. Easy...

Quick Start Guide - Page 69

... the Setup CD-ROM or your specialty media for the Print Quality setting. So, we recommend printing with your page layout software. Troubleshooting Print Results Not Satisfactory or Contains Errors Problem Possible Cause Try This Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Print Head nozzles are clogged Open the Top Cover and...

Quick Start Guide - Page 73

... lights red when the ink tank is unlit, press the mark on page 73. 69 Peel off the ink tank as the size set the printer driver not to use is selected in Figure 1. Then try printing again. 1. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Ink tank is not fully inserted...

Quick Start Guide - Page 76

... Jams Problem Paper Jams Possible Cause Try This Paper jams in "Load the paper." Support Feeding from the Auto Sheet Feeder Feeding from the Auto Sheet Feeder, the Front Tray, or the Front Tray/Rear back of the printer, whichever is not set correctly. See step (3) in the Remove the paper according to try printing...

Quick Start Guide - Page 77

... Five flashes Six flashes Seven flashes Possible Cause Try This No paper in the appropriate positions. If the Rear Support is closed when printing from the Front Tray, open Close the Inner Cover and press the RESUME/CANCEL button. Then printing can damage the printer. If the Print Head is low. Inner Cover is open...

Quick Start Guide - Page 78

.../CANCEL button to cancel the error so you can be performed until the ink absorber is not compatible with your printer for Direct Printing. Eight flashes indicates that you have to turn on page 14 for example. You may have to the printer. Perform necessary operations according to its normal printing position. PictBridgecompatible digital camera or...

Quick Start Guide - Page 79

.... Fifteen flashes The ink tank cannot Ink tank errors have occurred (The lamp on page 10 and try printing again. Load the paper correctly in the Front Tray according to release the function for detecting the remaining ink level is not loaded on the printer. 75 Automatic print head alignment cannot be performed using paper from...

Quick Start Guide - Page 80

... on page 73. For details on . Paper is off, turn the printer off and unplug the printer from the printer, and then turn the printer on how to resolve the error, refer to the printer Check the printer port settings. 1. Replace the cable(s) and try printing again. If the POWER lamp is not loaded Load paper and press the...

Quick Start Guide - Page 81

.../ CANCEL button on page 10 and try printing again. Return the Front Tray to the procedure described in "Loading Paper in the Auto Sheet Feeder and try printing again. Load the paper in the Front Tray" on the printer and try printing again. Then select Front Tray from Paper Source on the printer to clear the error, and then load...

Quick Start Guide - Page 82

... try printing again. Then load the paper in the Auto Sheet Feeder and try performing again. Printer is not properly connected Ensure that the printer is off, turn the printer on the printer to clear the error, and load Lettersized plain paper in the Auto Sheet Feeder. If successful, the problem may have been with the cable(s). Open the Canon...

Quick Start Guide - Page 83

... not selected on the Printer popup menu on the Print dialog box Try This Select Pro9000 on the Printer pop-up while printing from the Front Tray button on the printer and try printing again. Troubleshooting Problem "Error No.: 300" "Error No.: 1281" "Error No.: 1283" "Error No.: 1284" "Error No.: 1320" "Error No.: 1321" "Error No.: 1700" "Error No.: 1851" "Error No.: 1856" Possible Cause...

Quick Start Guide - Page 84

... Messages" on your (Printer ALARM lamp flashes camera to the correct position, and try printing again. Troubleshooting Problem "Error No.: 2001" "Error No.: 2500" Possible Cause A specified period of your PictBridge compliant device, you may have to select a print mode before connecting the device. Perform necessary operations according to Its Normal Printing Position" on your camera...

Quick Start Guide - Page 85

.... Contact the Customer Care Center. See "Error Regarding the Width of Paper" on the printer and try printing again. However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you want to stop printing. Then printing can continue printing, but we recommend preparing a new ink tank to replace the ink...

Quick Start Guide - Page 96

... Camera 80 Canon IJ Printer Utility dialog box (Macintosh 48 Canon IJ Status Monitor (Windows 70 Canon U.S.A., INC. Index Index A Accessing the Printer Driver 33 Advanced Printing 26 ALARM lamp 73 Aligning the Print Head 58 An Error Message Appears on the Printer 37 Insert the ink tank 43 K Knowing When to Replace Ink Tanks 39 L Load Limit Mark 6 Loading...