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Canon PIXMA TS3522 Support Question

Canon PIXMA TS3522 Support Question

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Question posted by cymrya on May 31st, 2022

Canon Ts3522 E03 Error Code Not Clearing.. And No, Theres No Paper In It.

I recently purchased a Canon PIXMA TS3522, and I am stuck with the 'Paper Jam' E03 error code. I have tried pretty much every troubleshooting angle I can. I would normally think it was a terminal issue at this point, but I have printed enough with this printer that I ran out my B&W cart. It took the store a few weeks to get the right cartridges in, so it went un-used for almost a month. And, when I finally did turn it back on, it immediately gave me the E03 error even though there was nothing made of any type of paper, or anything else for that matter, stuck or jammed, in, on, or around the printer.Is it possible that there might be something that is stuck in the rollers giving it the false impression that there is a paper jam? I would really like to get this taken care of, as I need that printer for my business. ANY suggestions are welcome! I am at a TOTAL LOSS.

Current Answers

Answer #1: Posted by Odin on May 31st, 2022 5:26 PM
This answer was accepted by the poster of the original question.
Odin

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Paper jams are often elusive. See the tips at http://www.computerhope.com/issues/ch000980.htm.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by SonuKumar on May 31st, 2022 10:52 PM
SonuKumar

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May 9th, 2021

Points: 16,627,790
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Solution. If the orange light is lit and the E03 support code displays on your printer, there is a paper jam. Support codes 1300, 1303, and 1304 also indicate a paper jam

https://support.usa.canon.com/kb/index?page=content&id=ART142250#:~:text=Solution,also%20indicate%20a%20paper%20jam.

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/ts-series/pixma-ts3522


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Sonu
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Related Canon PIXMA TS3522 Manual Pages

TS3500 series User Manual - Page 52

... Smudged / Printed Surface Is Scratched. 2. For details on how to perform a trial print, it . Important • If you can load plain paper or photo paper. Loading paper without aligning the edges may cause a paper jam. Open the paper support (A). 52 Note • We recommend Canon genuine photo paper for this printer, see Check3 in the opposite direction until the...
TS3500 series User Manual - Page 54

6. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Loading paper in portrait orientation (E). Adjust the paper guide with the paper left side. Important • Always load paper in landscape orientation (F) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (G). 54
TS3500 series User Manual - Page 56

... you notice blurring or uneven colors, increase the print quality setting and try printing again. • To prevent incorrect printing, this function is enabled, an error code is displayed, check and correct the paper settings. 56 When this printer has a function that detects whether the size set for the paper loaded on the printed surface. quality.
TS3500 series User Manual - Page 63

...Error Occurred While using the printer, the periphery of the error. Before replacing the FINE Cartridge, clean the periphery of the printer. Important • Do not touch the electrical contacts (A) or print head nozzle (B) on the LCD to inform you of the paper...the error code and take appropriate action. Replacing a FINE Cartridge When remaining ink cautions or errors occur, the error code ...
TS3500 series User Manual - Page 112

...printer. You can also press this button to finalize your selection for the setting item or to cancel a print, copy, or scan job in progress. M: Black button* Starts black & white copying. You can also press this button to resolve an error... button. 112 Indication of LCD J: Paper Select button Select the paper size of copies, maintenance code, error code or various icons. You can press ...
TS3500 series User Manual - Page 119

... router. (Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Indication of LCD The number of copies, maintenance code, error code or various icons is enabled. Wi-Fi is displayed on the network of copies, maintenance code, or error code. 119 The icon differs depending on the LCD. Wi-Fi is...
TS3500 series User Manual - Page 149

For details on the LCD monitor of the printer, and check the corresponding support number. • If the error message is difficult to understand, check the error code displayed on error codes and support numbers, see "When Error Occurred". 149
TS3500 series User Manual - Page 154

... according to the loaded paper. 154 Paper Settings By registering the paper size of paper loaded on the rear tray, you can prevent the printer from misprinting by displaying the error code before printing starts when the paper size of the loaded paper differs from the computer. Paper size A4, LTR, LGL, B5, A5 KG 4"x6"/10x15cm, L, 2L 5"x7"/13x18cm...
TS3500 series User Manual - Page 155

... setting set to the printer: A4 When you start printing, an error code appears on the LCD. Press the Color button or the Black button. Select one of the operations below. When the paper size setting for printing is different from the paper size setting set to the printer: Ex: • Paper size setting for printing is...
TS3500 series User Manual - Page 156

Try printing again. Default Setting for Displaying the Error Code which prevents misprinting is enabled by default. To change the setting: Changing the Printer Operation Mode Important • When the error code which prevents misprinting is A5 and the paper size setting set to A4 on the LCD, you load A5 sized paper before you print from the PictBridge...
TS3500 series User Manual - Page 159

... quality is given priority over quality. "Draft" mode The print speed is not selected on the LCD, an error code appears on the LCD. When Error Occurred Note • The original is copied on plain paper. Press the Color or Black button for 2 or more seconds in step 4. The original is copied at the...
TS3500 series User Manual - Page 160

...after copying is not selected on the LCD, an error code appears on the LCD. 160 Load KG/10x15cm(4x6), 13x18cm(5x7), or Square size (127x127mm) photo paper. Press the same button (Color button or Black ... KG 4"x6"/10x15cm, 2L 5"x7"/13x18cm, or 5"x5"/13x13cm size for paper size setting on the LCD flashes. While the printer is scanning the original, the ON lamp keeps flashing. • If you...
TS3500 series User Manual - Page 208

... Check3 Make sure paper settings match information set for the rear tray, an error code appears on the LCD and message appears on the computer. Checking Printer Connection Status Using IJ...disconnect it, connect the printer directly to turn on . If not, make sure it . Select the link below for starting up for rear tray. If printing starts normally, there is properly connected...
TS3500 series User Manual - Page 240

...is displayed. For details on the printer's LCD one by one. On the printer's LCD, an error code is "E03": 240 For some errors, a support code (error number) is displayed on the Printer's LCD: The error code appears on how to resolve errors without Support Codes, see List of Support Code for example, if the paper runs out or jams, a troubleshooting message appears on how to resolve...
TS3500 series User Manual - Page 241

Check the error code on the computer screen. Error Code Support Code Cause Action E02 1000 Printer is out of paper. • If the printer is complete when doing manual duplex printing. ...with a new one. E03 1203 Cover is opened during printing. • If the cover is open: 1300 Paper is jammed when feeding paper from rear tray. 1203 • If paper is jammed: 1300 E04 168A ...
TS3500 series User Manual - Page 250

6945 6946 6D01 • 7000 to 7ZZZ 7500 7600 7700 7800 • 8000 to 8ZZZ 8300 • A000 to ZZZZ B20B Note • For information on how to deal with paper jams, see What to Do When Paper Is Jammed. 250
TS3500 series User Manual - Page 251

What to Do When Paper Is Jammed If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If you cannot see the jammed paper at the paper output slot or the rear tray: Paper Is Jammed inside Printer • Cases other than above: Other Cases 251
TS3500 series User Manual - Page 252

... and you were printing if it leaves the printer. 252 Redo the printing. Slowly pull out paper, either from paper output slot or from rear tray, whichever is jammed when feeding paper from inside Printer 2. Reload paper and press printer's OK button. Note • If you cannot remove the jammed paper from the paper output slot or the rear tray, remove...
TS3500 series User Manual - Page 256

... are canceled. All jobs in the printer. 6. Make sure all the jammed paper, there may remain in the print queue are using suitable paper and loading it back on your nearest Canon service center to request a repair. 256 Plug in the printer? 7. Check the following and remove any remaining bits of paper. Note • When reloading the...
TS3500 series Getting Started Guide - Page 3

Back 2 Press the ON button. ENGLISH Setting Up the Printer For Setup, visit the URL https://ij.start.canon  or scan the code with your mobile device •Follow the instructions below if you do not have an internet connection. 1.... cord. 1 Remove the orange tape on page 3 and follow the instructions. 1 b a 2 Remove the orange tape on the Printer 2. Turning on the left.

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