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Canon PIXMA PRO-1 Support Question

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Question posted by mseearms on June 7th, 2013

It Says Printer Error Has Occured B200 See Manual Can't Find Manual

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Answer #1: Posted by waelsaidani1 on June 7th, 2013 1:55 PM

This answer was accepted by the poster of the original question.

waelsaidani1

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"Printer error has occurred Contact service center B200" is displayed, replace the FINE Cartridge. If replacing the FINE Cartridge does not clear the message, turn OFF the printer promptly, unplug the power cord, then contact the service center. for instruction on how to replace the fine catridgehttp://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&SOURCE_RELATED_ARTICLE=true&CMD=VIEW_ARTICLE&ARTICLE_ID=47822&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&USERTYPE=1

Answer #2: Posted by SoCalWoman on June 7th, 2013 3:05 PM

SoCalWoman

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Please try the following to see if this will resolve your issue:

1. Open the cover of the printer.

2. Remove all ink tanks from the printer.

3. Lift up the gray locking lever on the side of the ink tank holder.

4. Gently remove the print head from the carriage unit.

5. Place the print head back in and lock the lever down.

6. Place all of the ink tanks back in the printer.

7. Close the cover and turn the printer off.

8. Unplug the power from the printer. Leave the power unplugged for about 5-10 minutes.

9. Plug the power back in and turn the printer on.

Unfortunately, if the error persists you will need to contact Canon Customer Support for further assistance

This, and additional information, can be found at the following link:

Canon Printer Error B200

Hope this helps

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