I Am Receiving Error 5c20. Printer Error

From techbuddiesonline.com:

The pump roller position cannot be detected.

Solutions

• remove the jammed paper and foreign material.
• check for foreign material or paper debris in the cassette or in the PF rear guide;
• - remove foreign material.
• If other solution fail, replace one off the following part
• - PF pick-up unit

• Replace Purge drive system unit

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The error code is a service error and usually indicates a fault with the purge unit mechanism, however, you may try these intermediate steps: first of all please turn off the unit>unplug the power cable now remove the cartridge & manually slide the carriage assembly-printhead back and forth also clean the rail against which the assembly slides with a tissue ensuring that there is no ink residue on it clean the golden contacts of the cartridges and the printhead with a cotton swab dipped in little alcohol
once done turn the unit back on and check if still the error persists, it's a hardware fault. If the unit is within warranty cover please contact Canon and get the unit serviced if not, you need to contact a repair tech for physical replacement of the part however, my personal suggestion is that a repair will not be cost effective you can get a new unit at almost the same cost.

I hope this is helpful to you!

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