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Canon PIXMA MX882 Support Question

Canon PIXMA MX882 Support Question

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Question posted by susansusanlambert on March 23rd, 2013

No Wireless Printing

suddenly.... our priner stopped working wirelessly with our computers.  I've tried everything to get it to 'communicate' with the computers.  what is up with this?

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Related Canon PIXMA MX882 Manual Pages

MX882 series Getting Started - Page 61

..., the Wi-Fi lamp (D) lights blue. Pulse el botón Configuración (Setup) (A). 2. A C 1. Use the [ or ] button (B) to select Yes, then press the OK button. Wireless Setup Using WPS (Wi-Fi Protected Setup) Configuración inalámbrica mediante WPS (Wi-Fi Protected Setup) 16 Read this section only when setting...
MX882 series Getting Started - Page 65

... Direct Print Port: PictBridge Bluetooth v2.0 (Option) *2 *3 *4 USB flash drive LAN Port: Wired LAN: 100BASE-TX/10BASE-T Wireless LAN: IEEE802.11n/IEEE802.11g/IEEE802.11b *5 *1 A computer that ... Other Features: Administration password Fax Specifications Applicable line Public Switched Telephone Network (PSTN) Communication mode Super G3, G3 Data compressing system Black: MH, MR, MMR Color: JPEG...
Network Setup Troubleshooting - Page 2

...10 P.10 P.11 P.13 P.14 P.15  ENGLISH P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Connection failed. Screens are based on your problem and follow the solution. P.6 Instructions as notes for wireless connection. is Changed • Names of functions, etc. P.6 Description for operation or additional explanations. Description...
Network Setup Troubleshooting - Page 3

...the specific access point. Glossary • SSID An identifier to "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 11. Change the security protocol (encryption standard)... Make sure that you follow Check 1, 2, 3 and 4 of the access point from appearing on other wireless devices.  A Check 3 Is SSID broadcast (connection via "ANY" SSID, etc.) or disable the ...
Network Setup Troubleshooting - Page 4

... on how to select a WEP key number by entering wireless connection settings of the access point, refer to "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on how to check... in use WEP key number 1 of the access point, or select a WEP key number by entering wireless connection settings of the machine directly. • For details on how to check the WEP key of the...
Network Setup Troubleshooting - Page 5

... addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. Glossary • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set to TKIP, IEEE802.11n cannot be used as an encryption standard when the access point is configured to communicate using multiple...
Network Setup Troubleshooting - Page 7

... Settings Directly on the Machine" on how to change the settings of specific wireless devices (computers, printers, etc.) to the access point beforehand. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the manual supplied with the access point or contact its manufacturer. is...
Network Setup Troubleshooting - Page 8

... settings of the machine manually, refer to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. • Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to display the access point information stored on your computer. Check 2 Is the machine connected to a network...
Network Setup Troubleshooting - Page 9

... addresses. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point. Check 3 Is the IP filtering feature enabled on the...
Network Setup Troubleshooting - Page 10

... etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to...in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. • Click Wireless LAN Setup Information (B) on the Check Printer Settings ...
Network Setup Troubleshooting - Page 15

Wireless LAN SSID Data encryption TCP/IP setting Wired LAN TCP/IP setting Inactive BJNPSETUP Inactive Obtain an IP address automatically Inactive Obtain an IP ..., then press the OK button. The LAN setting of the machine to the default state. • Perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started.
Network Setup Troubleshooting - Page 17

...router, are the Ethernet cables of the printer and computer connected to the manual supplied with the ...wireless LAN. • After enabling wireless LAN, perform setup again by following the procedures in "Wireless Setup" and onward in the printed manual: Getting Started. Check 6 When using the { } [ ] and OK buttons, select Device settings > LAN settings > Change wireless/wired > Wireless...
Network Key - Page 2

> Obtaining Your Network Key PIXMA MX882 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Troubleshooting 10 2
Network Key - Page 3

... & 64 bit) 3 Screen to select an Access Point Screen to enter passphrase Screen to enter WEP key NOTE: The Wireless Setup Assistant is supported on the following screens are displayed when inputting the wireless LAN settings, you are unable to proceed to retrieve the access point name / network name (SSID), or the...
Network Key - Page 4

...) to the Drivers & Software for your model Step Two Select your operating system in the Select OS dropdown menu. 4 Download the Canon PIXMA Wireless Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go to the...
Network Key - Page 5

... Download Choose to where the file is on file name. Write down the file name and the location to "Save" the file. Download the Canon PIXMA Wireless Setup Assistant > Step Three In the Software section, click the link to download the file CanonAPChkTool. *File name will appear red when mouse pointer is...
Network Key - Page 6

Using the Canon PIXMA Wireless Setup Assistant > Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen. Please refer to the Getting Started Guide if you are unable to enter WEP key 6 Screen to select Access Point Screen to enter passphrase Screen to display the below window on the printer.
Network Key - Page 7

Step Three Read the License Agreement, and then click Yes when you accept the agreement. 7 Using the Canon PIXMA Wireless Setup Assistant > Step Two Double-click the downloaded tool for confirming the Canon PIXMA Wireless Setup Assistant CNMNPHLP.
Network Key - Page 8

... number). NOTE: The Network Key may include the letters A to F in the Access Points window displayed on the printer unit (Step One). 3. Confirm that the access point names listed in the window are the same as -is launched. 2. The "Canon PIXMA Wireless Setup Assistant" tool is . > 8 Using the Canon PIXMA Wireless Setup Assistant Step Four 1.
Network Key - Page 9

When the window for selecting access point of the printer unit, select the access point specified in Step Four. 3. Press the left function key (End setup). > Step Six When the completion screen appears, press the OK button. 9 In the window for entering the network key is displayed, enter the key you copied in the step 4. 2. Using the Canon PIXMA Wireless Setup Assistant Step Five 1.

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