Canon PIXMA MX870 Support Question
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Question posted by hpocef on August 30th, 2013
How To Upgrade Software For Airprint On Canon Mx870 Printer
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Related Canon PIXMA MX870 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 2
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_2_4171.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_2_4171.png)
.... Find a description related to the access point. Reference Information
Problems during Software Installation
Description for your problem or if you encounter a problem after the Network... Access point was not detected. P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed
P.5
The following symbols are used in this manual depending on...
Solución de problemas de configuración de red [Spanish Version] - Page 4
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_4_f3de.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_4_f3de.png)
.... • SSID broadcast
An access point's periodic transmission of a signal revealing its manufacturer.
• For the procedure to configure settings of specific wireless devices (computers, printers, etc.) to the access point beforehand. Refer to "The Target Access Point is Displayed
Check
Check 1 Is WEP key number 2, 3 or 4 of the access point...
Solución de problemas de configuración de red [Spanish Version] - Page 5
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_5_6271.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_5_6271.png)
... access points with the access point or contact its manufacturer. Glossary • DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to or
/
/
Wireless LAN Settings Directly on the Machine" on the access point, refer to the manual supplied with the access...
Solución de problemas de configuración de red [Spanish Version] - Page 7
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_7_ef20.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_7_ef20.png)
... DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to "Specifying the Machine's IP Address (IPv4 only)" on page 13....
• For details on how to check the settings of specific wireless devices (computers, printers, etc.) to inactive DHCP function or incorrect network key. Glossary • IP address
A ...
Solución de problemas de configuración de red [Spanish Version] - Page 16
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_16_36f1.png)
![](/manualimages/n/t/canon-pixma-mx350-solucin-problemas-configuracin-red-spanish-version-10fbef3_16_36f1.png)
...is already turned on, turn it off, then turn it back on each device.
so that Canon software is there a microwave oven, refrigerator, etc.
Install them in an open space with the computer ...network device, or contact their manufacturers. Check 3 Is the firewall function of your security software active? Also, is attempting to the manuals supplied with as few obstacles as possible....
Network Setup Troubleshooting - Page 2
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_2_7b06.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_2_7b06.png)
... Vista Ultimate and Mac OS X v.10.5.x.
• Names of functions, etc. Description for Windows users. P.7
P.7 P.7
P.8
P.8 P.9 P.11 P.11
P.12 Problems during Software Installation
P.5
The Machine is Not Displayed (Detected)
P.5
Check Printer Settings dialog box is Displayed
P.6
Other Troubleshooting Tips
Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security...
Network Setup Troubleshooting - Page 14
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_14_bf80.png)
![](/manualimages/o/4/canon-pixma-mx350-network-setup-troubleshooting-5477d91_14_bf80.png)
... device, or contact their manufacturers. so that Canon software is attempting to always allow access. If the warning message appears, set the security software to access the network.
Also, is the Wi... not affect those from the access point.
12
Check 3 Is the firewall function of your security software active? Check 4
When using the { } [ ] and OK buttons, select Device settings >...
MX870 series Getting Started - Page 69
![](/manualimages/n/2/canon-pixma-mx870-mx870-series-getting-started-b8164f3_69_b201.png)
![](/manualimages/n/2/canon-pixma-mx870-mx870-series-getting-started-b8164f3_69_b201.png)
...
− El equipo está encendido. − La función de cortafuegos de cualquier software de seguridad está desactivada. − Conexión inalámbrica: el ordenador está...Mac OS X
v.10.6.x v.10.5.x
Vaya a - on page 68.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the machine has not been ...
MX870 series Getting Started - Page 88
![](/manualimages/n/2/canon-pixma-mx870-mx870-series-getting-started-b8164f3_88_a2af.png)
![](/manualimages/n/2/canon-pixma-mx870-mx870-series-getting-started-b8164f3_88_a2af.png)
... be guaranteed on a PC with Windows 7, Windows Vista, Windows XP or Windows 2000 pre-installed.
• Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Windows Vista to Windows 7, then, install the bundled software again.
• Some functions may not be displayed properly depending depending on your operating system or Safari version...
MX870 series Getting Started - Page 27
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_27_95f2.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_27_95f2.png)
... Connection)
25
Click Install.
4
5
6
Click Easy Install.
Follow any on -screen manual: Advanced Guide after installation is complete. Select Use the printer via USB, then click Next.
The drivers, application software, and on-screen manuals are installed all together.
• If you need to connect your computer to the internet at the...
MX870 series Getting Started - Page 28
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_28_c539.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_28_c539.png)
... for the User Registration
B
□ If the Extended Survey Program screen appears
When the Printer Connection screen appears, connect the machine to Extended Survey Program, click Agree.
The lower port... not be installed. (This has no effect on the machine's functionality.)
26
9 Install the Software (USB Connection) The product serial number is opened. If you click Do not agree, the ...
MX870 series Getting Started - Page 47
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_47_eff0.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_47_eff0.png)
... running applications before installation.
• Log on as the administrator (or a member of your computer during the installation process.
• Internet connection may appear that Canon software is required for installation.
45 Consult the internet service provider.
• It may apply. The installation resumes once your computer has restarted.
• If the...
MX870 series Getting Started - Page 49
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_49_f969.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_49_f969.png)
When installing the XPS Printer Driver, select the MP Drivers at this software later. 3
4
Click Easy Install.
Click Install. For details, refer to...; For details on useful functions of the XPS Printer Driver, refer to "Useful Software Applications" in the on-screen manual: Basic Guide after installation is complete.
12 Install the Software (Network Connection)
47
For Windows
• To...
MX870 series Getting Started - Page 50
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_50_91cb.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_50_91cb.png)
... Windows Click Cancel and start again from network in .
48
12 Install the Software (Network Connection) Follow any on-screen instructions to select Use the printer on
− For Macintosh Follow on-screen instructions and proceed with the software installation. Click Exit on the installation complete screen, then start again from and be...
MX870 series Getting Started - Page 51
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_51_a0e2.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_51_a0e2.png)
7
When the Detected Printers List dialog box appears, select Canon MX870 series, then click Next. Refer to the printed manual: Network Setup Troubleshooting.
Make sure there is displayed.
Next, read "Install the Software (Information)" on page 50!
12 Install the Software (Network Connection)
49 When the Setup Completion dialog box appears, click Complete.
• If the...
MX870 series Getting Started - Page 52
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_52_e477.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_52_e477.png)
... following.
− The machine is connected to the network device with the Ethernet cable.
50
12 Install the Software (Network Connection) v.10.4.11
Go to on page 51.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address.
• If the machine has not been detected...
MX870 series Getting Started - Page 53
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_53_d916.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_53_d916.png)
2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 - Go to on page 52. When the Printer List window appears, click Add.
• When the You have no printers available. B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add. Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51
screen appears, click Add.
MX870 series Getting Started - Page 54
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_54_ce97.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_54_ce97.png)
Make sure that Canon MX870 series is added to . When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection)
Go to the list of printers, then click Add.
3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers.
MX870 series Getting Started - Page 55
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_55_918f.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_55_918f.png)
4
5
Select Canon MX870 series on the Register Printer and Scanner screen. Click Next on the Scan-from-PC Settings screen, then click OK. Next, read "Install the Software (Information)" on page 54!
12 Install the Software (Network Connection)
53
MX870 series Getting Started - Page 66
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_66_8936.png)
![](/manualimages/1/3/canon-pixma-mx870-mx870-series-getting-started-43d3ed3_66_8936.png)
... displayed properly
on a PC with Windows 7, Windows Vista, Windows XP or Windows 2000 pre-installed.
• Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Windows Vista to Windows 7, then, install the bundled software again.
• Some functions may not be formatted as Mac OS Extended (Journaled) or Mac OS Extended. •...
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