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Canon PIXMA MX472 Support Question

Canon PIXMA MX472 Support Question

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Question posted by ctrytten on May 3rd, 2014

Scanner Stopped Working All Of The Sudden

I've been scanning documents this morning and all of the sudden the scanner decided to stop working for no obvious reason. The scan button is greyed out now, it says no document is loaded when one is loaded and the machine beeps to indicate that. It was just working fine with all the same settings and then quit.

Current Answers

Answer #1: Posted by Odin on May 3rd, 2014 3:51 PM
This answer was accepted by the poster of the original question.
Odin

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The document is not loaded properly. Remove the documen and then reload it on the Platen Glass or in the ADF.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MX472 Manual Pages

User Manual - Page 18

...upload scanned images to the web. Upload scanned images to the web Print by using Google Cloud Print Print directly from your iPad, iPhone, or iPod touch Manage Your Printer from ... experience by Google Inc.). By using PIXMA Printing Solutions Printing with Google Cloud Print (Google Cloud Print is compatible with Windows RT Upload Scanned Images Easily to the machine over wireless LAN. 18
User Manual - Page 123

...the bottom plate cleaning Make sure that the edge of the paper. Open the printer driver setup window 2. Load paper in the machine As instructed in the dialog box, fold the A4 size or Letter size plain...then unfold the paper. Fold one side of the creases facing up, load the paper into the front tray, so that the machine is as follows: Bottom Plate Cleaning 1. With the ridges of the ...
User Manual - Page 138

... The Power Off function turns off , and the Maintenance tab is switched off Click Power Off on from the printer driver. When the confirmation message appears, click OK. The machine power switches off the machine. Open the printer driver setup window 2. Execute power off . 138 When you use this function, you to turn the...
Fax Guide - Page 21

... if you load the document in the ADF: The machine scans the document automatically and starts sending the fax. Note • When your machine is connected to a PBX (Private Branch Exchange) system, refer to the operating instructions of a sending error. Note • To cancel a fax transmission, press the Stop button. To send the scanned document, press the OK button to load the...
Fax Guide - Page 25

... incorrect registration of fax/telephone numbers. Load documents in the ADF. Note • For details on how to adjust the scan contrast and resolution, see Sending Faxes with the Numeric Buttons • To speak to the recipient before sending a fax, or if the recipient does not have a fax machine that faxes will reach unintended recipients...
Fax Guide - Page 67

... button. button to select FAX paper settings, then press the OK button. 5. You can use the operation panel to close the message and print the stored documents in the machine beforehand. You can also press the Stop button to change the paper settings for the loaded paper. In this case, load paper and press the OK button. Printing a Document in the machine...
Fax Guide - Page 70

.... Changing the Paper Settings • You pressed the Stop button to cancel printing of a fax: Press the FAX button to resume printing of faxes in Machine's Memory 70 ◦ Paper has run out: Load the paper and press the OK button. ◦ A different size of paper from the machine's memory, and have been received are not available...
Fax Guide - Page 81

...Stop button to other than A4, Letter, LTR, or Legal. For details on how to Notice for Unplugging the Power Cord. If an error occurred during a fax transmission, the document is not stored in the machine...cord, refer to print MEMORY LIST, see Printing a Document in Machine's Memory. 81 Important • If you specify it by Page size is loaded. • Page size is set to cancel printing ...
Fax Guide - Page 83

.... 83 Note • A transaction number from "5001" to "9999" indicates a document being sent. A transaction number from "0001" to the Fax standby screen, press the Stop button. • Print all RX docs You can print all the documents in the machine's memory is displayed. Use the button to select whether to transaction time or fax/telephone number...
Fax Guide - Page 85

... the transaction number (TX/RX no.) of the document you select Yes using the button and press the OK button, all the documents in the machine's memory will be deleted. 85 The specified document will be deleted from machine's memory. If you want to the Fax standby screen, press the Stop button. • Delete all docs You can delete...
Fax Guide - Page 89

... is no paper in black & white. #099 The Stop button was pressed during transmission. transmission. You cannot send a document longer than 15.75 inches / 400 mm. Set to a fax information mismatch. Try dialing again after Checking Information (Checking the Recipient's Information). #085 Try again in Machine's Memory #059 Transmission has been canceled due to...
Fax Guide - Page 90

... numbers are some errors for which the cause is full. See Document Stored in Machine's Memory. #046 Reception has been rejected due to a lower setting and resend it. #005 No answer. For details, see Rejecting Fax Reception. #099 The Stop button was The Stop button was pressed to receive a page. No. Cause Action #003 It takes...
Printing Guide - Page 146

... an external device such as a printer you use. Press the Stop button when printing is completed. Start printing from the external device and specify the machine as a computer or a smartphone. Note • For details on the machine. 6. Load paper on how to print from the access point mode. 146 The machine exits from an external device such...
Printing Guide - Page 148

... the original until copying is complete. Note • To cancel copying, press the Stop button. • If you load the original on the platen glass or in the ADF, do not open the document cover or remove the original while Scanning... Load paper. 3. The machine starts copying. Confirm the page size and magnification. 1. Magnification 2. Important • If...
Scanning Guide - Page 3

... EX Menu and Setting Screen 170 Uninstalling IJ Network Scanner Selector EX 173 Other Scanning Methods 174 Scanning with WIA Driver 175 Scanning Using the Control Panel (Windows XP Only 179 Placing Items (When Scanning from a Computer 181 Scanning from the Operation Panel of the Machine 184 Forwarding Scanned Data to the Computer Using the Operation Panel of...
Scanning Guide - Page 4

...) Useful Information on Scanning IJ Network Scanner Selector EX Menu and Setting Screen Other Scanning Methods Placing Items (When Scanning from a Computer) Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response...
Scanning Guide - Page 162

... model by connecting to a network, the machine cannot be accessed from the ADF (Auto Document Feeder). • To import scanned images into sleep or hibernate state during scanning. General Notes (Scanner Driver) ScanGear (scanner driver) is because the TWAIN module cannot be written to the winnt folder for security reasons. Within an application, ScanGear cannot be able...
Scanning Guide - Page 179

... using the WIA driver. 1. Click Printers and Other Hardware > Scanners and Cameras, then double-click Canon XXX series (where "XXX" is the model name). To scan from the ADF (Auto Document Feeder), select Document Feeder. From the Start menu, select Control Panel. 2. Click Custom settings to be scanned. Note • To scan with network connection, you to...
Scanning Guide - Page 191

... a network from the operation panel also changes. Click to use . If your scanner or printer beforehand from the operation panel, specify your scanner or printer with IJ Scan Utility changes as well. Check that it among multiple computers or scan images into a specified computer. Note • If the icon is not displayed on the web page...
Scanning Guide - Page 199

... wireless LAN, refer to scan from the external device and specify the machine as a computer or a smartphone. Press the Stop button when scanning is completed. Note • For details on the platen glass or in the ADF. 6. 5. Load the original document on how to the device's or application's instruction manual. • You can also scan using PIXMA Printing Solutions. 7.

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