Canon PIXMA MX472 Support Question
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Question posted by ctrytten on May 3rd, 2014
Scanner Stopped Working All Of The Sudden
I've been scanning documents this morning and all of the sudden the scanner decided to stop working for no obvious reason. The scan button is greyed out now, it says no document is loaded when one is loaded and the machine beeps to indicate that. It was just working fine with all the same settings and then quit.
Current Answers
Answer #1: Posted by Odin on May 3rd, 2014 3:51 PM
The document is not loaded properly. Remove the documen and then reload it on the Platen Glass or in the ADF.
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