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Canon PIXMA MG5320 Support Question

Canon PIXMA MG5320 Support Question

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Question posted by Anonymous-155584 on November 5th, 2015

Printer Status Says The Printer Is Not Connected But It Is.

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Answer #1: Posted by TechSupport101 on November 5th, 2015 9:53 PM
This answer was accepted by the poster of the original question.
TechSupport101

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Hi. Whether wireless or cabled, it sounds like the setup did not got through properly. Also, ensure you use the latest driver and software packs available from Canon. Below are the link.

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_printers/pixma_mg5320?selectedName=DriversAndSoftware (Drivers)

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_printers/pixma_mg5320?selectedName=BrochuresAndManuals (Manuals)

Related Canon PIXMA MG5320 Manual Pages

MG5300 series Specifications - Page 1

... (dpi) 9600* (horizontal) X 2400 (vertical) * Ink droplets can be placed with the Canon inkjet printer. • Internet Explorer 7 or 8 (Windows), or Safari 4 or later (for Mac OS X v.10...: 1.44 Mbps *3 JPEG/PNG only *4 Bluetooth connection is for printing only. *5 Setup possible through Standard setup, WPS (Wi-Fi Protected Setup) or WCN (Windows Connect Now). Interface USB Port: Hi-Speed USB *1 ...
Installation Guide - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MG5320 Mac and Windows OS 1
Installation Guide - Page 2

> Installing Your Multifunction to Your Network for the First Time PIXMA MG5320 Macintosh and Windows OS Preparing to Connect My Multifunction to My Network 3 Network Requirements 3 Notes on Wireless Connection 4 Installing the Drivers & Software 5 2
Installation Guide - Page 3

... machine to the network, the computer needs to be connected to the network. Preparing to Connect My Multifunction To My Network > Network Requirements Before connecting the machine to the network, make sure that configuration of the computer and access point or router is complete, and that configuration of the computer ...
Installation Guide - Page 4

... manual or contact its manufacturer. • In an office setup, consult your network administrator • If you have trouble with the network connection, refer to the computer over a wireless connection without using an access point, is a risk of the network device vary depending on your personal information to a third party. • If...
Installation Guide - Page 5

... during restarting. Installing the Drivers & Software > Software Installation To use the machine by connecting it to a computer, software including the drivers needs to be necessary to restart your ...on as the administrator (or a member of your computer during the installation process. Connection fees may appear that Canon software is attempting to always allow access. 5 The ...
Installation Guide - Page 6

...-ROM that shipped with your printer into your CD-ROM drive and proceed through of the software that came with your network for the first time, a step-by-step walk through the easy to select Wireless Connection on the Connection Method Selection screen. 6 Installing the Drivers & Software > Installing the PIXMA MG5320 on Your Wireless Network...
Installation Guide - Page 7

Installing the Drivers & Software
Quick Guide - Page 8

... Quick Menu. • Available functions and settings vary depending on your scanner or printer. Click the image displayed in mind. • Refer to the Canon website for the first time, you must agree to the license agreement. Internet connection is required for selecting the folders to image analysis of My Image Garden...
Quick Guide - Page 23

Click to display a menu containing the following commands. The model name display format varies depending on the registered printer/scanner. In addition, control-click a function icon to display the Preferences dialog. (4) Button Area (Preferences Dialog) Displays the Preferences dialog. (Help) Opens this guide. (Close) ...
Quick Guide - Page 29

...; Click Preference... Click to Canon when accessing a website, etc. Preferences Dialog You can register a printer/scanner model, region, etc. Click to display a list of the following operations. • Control-...dialog may be sent to display a list of the Main Menu. • Click the printer/scanner model name displayed in the Registered Model Name area in the displayed menu. •...
Quick Guide - Page 30

... selected for Printer, the same printer will be automatically selected for Scanner. Login Information Login Settings Displays the Login Settings dialog. You can check the update information. 30 Note If your machine supports network connection, the scanner may appear for update information automatically. Click the icon to your login information will be sent...
Quick Guide - Page 32

... list of the above points apply, then display the Preferences dialog again. The printer/scanner driver installation may not be complete in the following cases. The printer/scanner was not connected to your printer/scanner manual for details on your computer. • The printer/scanner driver installation is not installed on how to install the...
Quick Menu Guide - Page 8

...will appear in Image Display. 2. When Using Image Display • When using Windows 8 operating system (hereinafter "Windows 8"). Internet connection is not displayed, click Menu. (Start Image Display) in the Shortcut About Downloading My Image Garden • To display recommended items...agreement. General Notes (Quick Menu) Quick Menu is required depending on your scanner or printer.
Quick Menu Guide - Page 23

...) Displays the Preferences dialog box. (Help) Opens this guide. (Close) Closes the Main Menu. 23 The model name display format varies depending on the registered printer/scanner. Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog box is displayed.
Quick Menu Guide - Page 30

... then click Preference... in the Shortcut Menu, then click Preference... Select the printer you want to use . Scanner Displays the scanner model name. Select the .... • Click (Preferences Dialog Box) displayed at the bottom of the Main Menu. • Click the printer/scanner model name displayed in the Registered Model Name area in the Main Menu. • Right-click (Quick...
Quick Menu Guide - Page 31

... on to an administrator account, follow the on your login information will be sent automatically from the next time you click OK in -one inkjet printer is selected for Printer, the same printer will be automatically selected for update information automatically.
Quick Menu Guide - Page 33

... double-click (Quick Menu) in the notification area on your computer. • The printer/scanner driver installation is recommended that you move it is not complete. After bringing the ... The printer/scanner was not connected to your printer/scanner manual for details on how to install the printer/scanner driver. Troubleshooting Printer/Scanner Does Not Appear in the List Printers and ...
Quick Menu Guide - Page 34

Click the printer/scanner model name displayed in the Registered Model Name area in the Shortcut Menu, then click Preference... Start Quick Menu. 2. Right-click (Open Main Menu) ...

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