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Canon PIXMA MG5320 Support Question

Canon PIXMA MG5320 Support Question

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Question posted by edgaram on September 24th, 2014

I Have The Following Message: B200 Printer Error Has Occurred. What Do I Do?

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Answer #1: Posted by Odin on September 24th, 2014 11:26 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Following is the suggested resolution as provided by Canon.
Turn off the printer.
  1. Disconnect the power cable.
  2. Open the printer cover.
  3. Check for any orange protective tape or white polystyrene and remove if necessary.
  4. Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
  5. Close the cover.
  6. Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....

You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MG5320 Manual Pages

MG5300 series Specifications - Page 1

...XP pre-installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install software bundled with the Canon ...inkjet printer. • Internet Explorer 7 or 8 (Windows), or Safari 4 or later (for standby cannot be used...
Installation Guide - Page 4

... Connection • The configuration, router functions, setup procedures and security settings of disclosing data such as your personal information to a third party. • If an error message appears or if you connect to a network that is not protected with security measures, there is not supported. Preparing to Connect My Multifunction To My...
Installation Guide - Page 5

...Quit all running applications before installation. • Do not switch users during the installation. Follow the on as the administrator (or a member of your computer during restarting. The installation...the network. Connection fees may appear that Canon software is turned on, a warning message may apply. Installing the Drivers & Software > Software Installation To use the machine ...
Installation Guide - Page 6

... time, a step-by-step walk through the easy to follow instructions. You'll be printing wirelessly in to the installation routine of the wireless setup is built in no time. Installing the Drivers & Software > Installing the PIXMA MG5320 on Your Wireless Network If you are installing your printer on the Connection Method Selection screen. 6
Installation Guide - Page 7

Installing the Drivers & Software
Quick Guide - Page 6

...Example: When you want to learn how to learn about. Example: When the following error screen appears Enter "(your product's model name and a support code. Note ... Enter "(your product's model name) load paper" in the search window and perform a search • Troubleshooting Errors You can search for target pages by entering your product's model name) 1000" in the search window. Entry ...
Quick Guide - Page 8

...license agreement. Internet connection fees apply. 8 Internet connection is required depending on your scanner or printer. click OK. • When Image Display is not displayed, click Menu. (Start Image Display... Image Display or to edit/print selected items, you agree to the license agreement by following restrictions. When Using Image Display • When using Mac OS X v10.8. When you...
Quick Guide - Page 10

... by the item recommendation function of My Image Garden • Images saved on the computer When an item or image that you can view the following items and images in a slide show. • Items of Shortcut Menu, which allows you to start them with one click, and Image Display, which slide...
Quick Guide - Page 20

... Image Display Icon (Start My Image Garden) in front when already opened. Add Start My Image Garden Icon Place a checkmark to display a menu containing the following Open Main Menu Opens the Main Menu. Click a function icon to start applications, open the manual, or access the Canon website. (2) Open Main Menu Icon...
Quick Guide - Page 23

Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog is displayed. Add ... Opens this guide. (Close) Closes the Main Menu. 23 The model name display format varies depending on the registered printer/scanner. Start Starts the selected application, opens the selected manual, or accesses the Canon website. In addition, control-click...
Quick Guide - Page 29

... Registered Model Name area in the Shortcut Menu, then click Preference... Preferences Dialog You can register a printer/scanner model, region, etc. in the displayed menu. • Click (Preferences Dialog) displayed at the bottom of the following operations. • Control-click (Open Main Menu) in the Main Menu. • Click Preference... Select the...
Quick Guide - Page 30

...already completed the CANON iMAGE GATEWAY user registration. In that case, select one inkjet printer is update information, the NEW mark appears on (Notices) in which you save...address and Password registered with CANON iMAGE GATEWAY. If there is selected for Printer, the same printer will be automatically selected for USB connection and network connection separately. Login Information...
Quick Guide - Page 32

... computer while installing the driver. Make sure that none of the Preferences dialog in the following cases. The printer/scanner was not connected to install the printer/scanner driver. Troubleshooting Printer/Scanner Does Not Appear in the List Printers and scanners do not appear in the Select Model list of the above points apply, then...
Quick Menu Guide - Page 6

...model name) load paper" in the search window and perform a search • Troubleshooting Errors You can obtain more accurate search results by entering your product's model name) 1000" ...easily by entering your product's model name) 1000" in the search window. Example: When the following error screen appears Enter "(your product's model name and a support code. Note • The displayed...
Quick Menu Guide - Page 8

... to the license agreement by following restrictions. Internet connection is required for selecting the folders to be used. Internet connection is required depending on the screens displayed when using Image Display for products supporting Quick Menu. • Available functions and settings vary depending on your scanner or printer. Click the image displayed...
Quick Menu Guide - Page 23

.... Start Starts the selected application, opens the selected manual, or accesses the Canon website. Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog box is displayed. Add to Shortcut Menu Adds the selected function to display the Preferences dialog box. (4) ...
Quick Menu Guide - Page 30

...following operations. • Right-click (Open Main Menu) in the notification area on your computer. in the displayed menu. • Click (Preferences Dialog Box) displayed at the bottom of Quick Menu compatible printers... Menu) in the Shortcut Menu, then click Preference... Select Model Printer Displays the printer model name. Note The information set in the displayed menu. Scanner...
Quick Menu Guide - Page 31

.... Such dialog box appears when administrative rights are logged on to an administrator account, follow the on your login information will be sent automatically from the next time you want ... Country Settings dialog box in which you click OK in -one inkjet printer is selected for Printer, the same printer will be automatically selected for update information automatically. Note If an all-...
Quick Menu Guide - Page 33

... again. In that you move it to the front, it is not complete. Make sure that none of the Preferences dialog box in the following cases. The printer/scanner driver installation may be hidden behind the Windows Sidebar and thus cannot be complete in the notification area on how to the front...
Quick Menu Guide - Page 34

Quick Menu - Click (Preferences Dialog Box) displayed at the bottom of Quick Menu by following the steps below. 1. in the Main Menu. Click the printer/scanner model name displayed in the Registered Model Name area in the displayed menu. Start Quick Menu. 2. Click About. The Preferences dialog box appears. 3. The ...

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