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Canon PIXMA MG5320 Support Question

Canon PIXMA MG5320 Support Question

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Question posted by juvinecheng on June 9th, 2017

Canon Mg5300,printer Error C000 Has Occurred.

Hi Sir, my printer MG5300 appears error C000, Turn off power then back on again. I have tried too many times, but it hasn't been solved, still appear error C000

Current Answers

Answer #1: Posted by waelsaidani1 on June 9th, 2017 8:55 PM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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This error indicates that an internal error has occurred which may be resolved by resetting the printer. Please follow these steps for isolating and resetting the printer:

1. Open the printer's front cover, and then open and close the print head lock lever (do not remove the print head).

2. Make sure all ink tanks are seated properly.

3. Make sure all packing materials have been removed.

4. Make sure no paper is jammed in the printer.

5. Disconnect the printer cable from the printer.

6. Close the front cover and turn the printer off.

7. Unplug the printer from the power source, and then plug it back in after five minutes.

8. Power on the printer.

Related Canon PIXMA MG5320 Manual Pages

MG5300 series Specifications - Page 1

...interface is fully upwardly compatible with the Canon inkjet printer. • Internet Explorer 7 or ...time for Borderless Printing: 8.5 inches/216 mm) Operating environment Temperature: 5 to 35 °C (41 to 95 °F) Humidity: 10 to 90 % RH (no condensation) Power supply AC 100-240 V, 50/60 Hz Power... Canon Inkjet Photo All-In-One Equipo multifunción fotográfico Canon Inkjet MG5300...
Installation Guide - Page 4

... not protected with security measures, there is a risk of the network device vary depending on your personal information to a third party. • If an error message appears or if you have trouble with the network connection, refer to the computer over a wireless connection without using an access point, is not supported. Notes...
Installation Guide - Page 5

... during the installation. The installation process takes about 20 minutes. (The installation time varies depending on the computer environment or the number of application software to be necessary to the computer's hard disk. Connection fees may appear that Canon software is turned on as the administrator (or a member of your computer has restarted. •...
Installation Guide - Page 6

...-by-step walk through of the wireless setup is built in no time. You'll be printing wirelessly in to the installation routine of the software that came with your PIXMA. Installing the Drivers & Software > Installing the PIXMA MG5320 on Your Wireless Network If you are installing your printer on the Connection Method Selection screen. 6
Installation Guide - Page 7

Installing the Drivers & Software
Quick Guide - Page 3

...to as "this guide"), in whole or in this guide are based on the product at the time of its initial sale. • This guide does not disclose the manuals of all the products...guide have been prepared with the product when using a product that is prohibited. • In principle, Canon shall change or delete the contents of this guide without prior notice to display the Print dialog options, then...
Quick Guide - Page 5

AirPrint and the AirPrint logo are trademarks of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • All other countries. • Internet Explorer is a trademark or registered trademark of their respective companies. and/or other company names and products mentioned ...
Quick Guide - Page 8

... displayed when using Image Display for the first time, you agree to the license agreement by following...Canon website for products supporting Quick Menu. • Available functions and settings vary depending on your scanner or printer. Internet connection fees apply. • In this guide, descriptions are mainly based on the function to image analysis of My Image Garden will appear...
Quick Guide - Page 20

Click a function icon to start applications, open the manual, or access the Canon website. (2) Open Main Menu Icon Click to display the Main Menu. Add Start My Image Garden Icon Place a... Menu. Shortcut Menu You can start the application or open manuals or Main Menu, or access the Canon website. (1) Icon Bar (2) Open Main Menu Icon (1) Icon Bar Icons of saved functions are displayed.
Quick Guide - Page 22

The NEW mark appears when there is displayed. (2) Function Icon Area Icons and names of functions available on Quick Menu is new information. 22 When there are ... click (Back/Next) to display the hidden function icons. Point to a function icon to start the application or open the manual, or access the Canon website. To display the Main Menu, click (Open Main Menu) in this screen.
Quick Guide - Page 23

... (Preferences Dialog) Displays the Preferences dialog. (Help) Opens this guide. (Close) Closes the Main Menu. 23 Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog is displayed. The model name display format varies depending on the registered...
Quick Guide - Page 29

... in the Preferences dialog may be sent to use . Select Model Printer Displays the printer model name. Select the scanner you want to Canon when accessing a website, etc. Display the Preferences dialog by one of the Main Menu. • Click the printer/scanner model name displayed in the Registered Model Name area in the...
Quick Guide - Page 30

... the Email address and Password, your machine supports network connection, the scanner may appear for USB connection and network connection separately. For USB connection: Canon XXX series For network connection: Canon XXX series Network (Where XXX is selected for Printer, the same printer will be automatically selected for update information automatically. In that case, select...
Quick Guide - Page 32

Troubleshooting Printer/Scanner Does Not Appear in the List Printers and scanners do not appear in the Select Model list of the above points apply, then display the Preferences dialog again. The printer/scanner driver installation may not be complete in the following cases. Make sure that none of the Preferences dialog in the following cases...
Quick Menu Guide - Page 8

... download My Image Garden from the Canon website. Internet connection fees apply. ...by following restrictions. The screen for the first time, you need to download My Image Garden. ...Available functions and settings vary depending on your scanner or printer. Internet connection is not displayed, click Menu. (...image analysis of My Image Garden appears; General Notes (Quick Menu) Quick Menu...
Quick Menu Guide - Page 23

The model name display format varies depending on the registered printer/scanner. Start Starts the selected application, opens the selected manual, or accesses the Canon website. Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog box is displayed. Add to Shortcut Menu Adds the selected...
Quick Menu Guide - Page 30

... may be sent to display a list of the following operations. • Right-click (Open Main Menu) in the displayed menu. Click to Canon when accessing a website, etc. Display the Preferences dialog box by one of Quick Menu compatible printers installed on the desktop, then click Preference... Scanner Displays the scanner model name.
Quick Menu Guide - Page 31

... dialog box. Such dialog box appears when administrative rights are applied when you have already completed the CANON iMAGE GATEWAY user registration. You ...Printer, the same printer will be automatically selected for update information automatically. Select Your Place of Quick Menu compatible scanners installed on your login information will be sent automatically from the next time...
Quick Menu Guide - Page 33

... notification area on the desktop to bring the Shortcut Menu to a place where it does not overlap with a mouse. Troubleshooting Printer/Scanner Does Not Appear in the List Printers and scanners do not appear in the Select Model list of the above points apply, then display the Preferences dialog box again. Make sure that...
Quick Menu Guide - Page 34

... the steps below. 1. in the Shortcut Menu, then click Preference... Click About. Quick Menu - Right-click (Open Main Menu) in the displayed menu. Click the printer/scanner model name displayed in the Registered Model Name area in the Main Menu. Start Quick Menu. 2. The version information...

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