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Canon MX320 Support Question

Canon MX320 Support Question

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Question posted by realitycheckong on February 29th, 2016

Cannon Mx320 Ser Problem Scanning

Used to work. I go to devices, right click on start scan: set it for documents not pictures. The preview page is there but I cannot click on the box to make the doc actually appear. It starts to scan OK, then goes directly to import before I can write the tag and it goes to pictures not documents.

Current Answers

Answer #1: Posted by hzplj9 on February 29th, 2016 3:08 PM
This answer was accepted by the poster of the original question.
hzplj9

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I would suggest reloading your drivers for this device and if neccesary the scanning software. All available software for your device is available here.

https://www.usa.canon.com/internet/portal/us/home/support?tab=drivers

Related Canon MX320 Manual Pages

Getting Started - Page 1

Office All-In-One series Getting Started =Read Me First= Make sure to read this manual before using the machine. Please keep it in hand for future reference.
Getting Started - Page 2

... in the U.S. and other countries. • Macintosh and Mac are used to complete. • Microsoft is a registered trademark of Microsoft Corporation....4 Turn the Power On 5 Install the FINE Cartridges 6 Set Up for Fax Reception 7 Install the Software 8 Loading Paper .... Observe these instructions. Model Number: K10332 (MX320) Caution Instructions that must be observed for operations that...
Getting Started - Page 3

..., applications and on-screen manuals) • Warranty • Do not install the machine where an object may fall into the Rear Tray when opening the Document Cover, resulting in malfunction. • Do not place any object on it. The object may fall on the...
Getting Started - Page 4

... into place. D Pull the orange protective tape (D) and remove the protective material (E). The Scanning Unit Support (C) is fixed automatically. Then, lift the Scanning Unit (Cover) (B) slightly and fold the Scanning Unit Support (C), then gently close the Scanning Unit (Cover) (B).  2 Remove the Protective Material 1 2 3 B 123 4 5 6 7 8 4 E B C A Open the Paper Output Tray...
Getting Started - Page 5

... adapter. For other connection methods, refer to the onscreen manual: Basic Guide. 1 234 5 6 7 8 2 Only when connecting a telephone: B When not using as a fax: When using as both a fax and telephone: When using as a fax, a telephone 1 line needs to be connected. only A Connect the machine with the telephone line cable. • If you cannot send...
Getting Started - Page 6

Use the [ or ] button (C) on the machine (A). Turn on the Operation Panel to select the language for the LCD, then press the OK button. The standby screen is displayed. • Do NOT connect the USB cable at this stage. • Make sure that the Document Cover (B) is closed. • If an unintended language is displayed...
Getting Started - Page 7

... Cartridge Holder returns to the right, close the Scanning Unit (Cover) and reopen it. • If the FINE Cartridge Holder does not come out, make sure that the machine is where you install the cartridges.) • Handle the FINE Cartridges carefully. The Scanning Unit Support (E) is fixed automatically. Close the Document Cover (D) and lift it...
Getting Started - Page 8

H Pull the orange protective tape (H) in the direction of the arrow and remove it gently. • Be careful not to stain your hands or surrounding work area with ink on the right side. on the removed protective tape.  Remove the Black FINE Cartridge from its box. 5 2 3 4 G Open the Ink Cartridge Locking Cover Pinch (G) firmly and pull up the cover.
Getting Started - Page 9

... Install in a well-lit environment. • Install the Black FINE Cartridge into the right slot, and the Color FINE Cartridge into the left FINE Cartridge Holder in the same way... the sides of the Ink Cartridge Locking Cover until you hear a click to close it is locked correctly (not at an angle). Insert the Color FINE Cartridge into the right slot . 1 2 3 456 7 8 5 6 Place the Black...
Getting Started - Page 10

... (E), then gently close the Scanning Unit (Cover) (A). • Wait until the standby screen appears on the LCD (about 1-2 minutes) and go to the next step. • Once you have installed the FINE Cartridges, do not remove them unnecessarily. • If an error message is displayed on the LCD, make sure that the FINE...
Getting Started - Page 11

...not ring. Faxes are received automatically. Fax call : The machine does not ring. 6 Set Up for incoming calls regardless of the selected mode.  Voice call : Pick up the ...fax automatically and receive the fax. Fax call . Faxes are received automatically. Fax call: If you use Distinctive Ring Pattern Detection (DRPD) service When a call arrives: When a call arrives: When a call...
Getting Started - Page 12

screen is displayed. 10 The Receive mode set. Press the OK button. Use the [ or ] button (C) to select a receive mode, then press the OK button. The selected receive mode is displayed. The FAX settings screen is displayed. 6 1 2 A B C 1 2 3 4 567 8 3 OK Press the FAX button (A), then press the Menu button (B).
Getting Started - Page 13

... The installation resumes from where it to a computer, software including the drivers needs to be necessary to the computer's hard disk. 7 Install the Software To use the machine by connecting it left off when your computer during restarting. Follow the on as the administrator (or a member of the Administrators group). •...
Getting Started - Page 14

... the computer. Make sure that the ON button (A) stops flashing. • If the program does not start automatically. Windows Vista Go to your computer. 7 Windows Macintosh If the Found New Hardware or Found New 1 2 Hardware Wizard dialog box appears: A 1 Remove the USB cable connected to Step . The setup program should start automatically, double-click the CD...
Getting Started - Page 15

Windows Macintosh 3 Windows Vista 4 Windows Vista 1 2 3 4 5 678 AutoPlay screen appears, click Run Msetup4.exe. If the same dialog box reappears in subsequent steps, click Continue. 13 User Account Control dialog box appears, click Continue.
Getting Started - Page 25

... Guide. If you can agree, click Agree. After restarting the computer, remove the Setup CD-ROM and keep it in a safe place. • The screen does not appear on Mac OS X v.10.3.9. • When using Mac OS X v.10.3.9, before using the Operation Panel on the machine to save scanned originals to the computer, it is...
Getting Started - Page 28

... settings, click the Change settings or find solutions to problems. in Solution Menu. If you to the left in Solution Menu to open the on the country or region of the machine! Example: Windows Vista To open My Printer (Windows only). *The buttons displayed vary depending on -screen manual, click the button shown to make full use...
Getting Started - Page 34

... the Scanning Unit (Cover) is recommended that you clean the Ink Cartridge Locking Cover (A) and the inside of the tray (B) with a dry cloth as required. Maintenance After a period of use, the... inside of the machine may become stained with ink, it is left open for more than 10 minutes, the FINE Cartridge Holder moves to the right automatically. To avoid staining...
Getting Started - Page 35

... US specifications and Canon FAX Standard chart No.1 for others, both in height Other sizes: 1 sheet Scan Specifications Scanner driver Maximum scanning size Scanning resolution Gradation (Input/Output) TWAIN/WIA (Windows Vista and Windows XP only) A4/Letter, 8.5" x ...inkjet printer. • Macintosh: Hard Disk must be used at minimum. We recommend that you keep your operating system.
Getting Started - Page 36

... Black CL-211 XL Color PG-210 Black CL-211 Color Order # 2973B001 2975B001 2974B001 2976B001 Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at (1-866-251-3752). One Canon..., free of service charges, Monday-Friday (excluding holidays), during the warranty period. Telephone Device for the Deaf (TDD) support is available at www.canonestore.com CANON U.S.A. INC.

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