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Canon MX310 Support Question

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Question posted by clViv on April 30th, 2014

Cannot Start The Mp Navigator Ex Check The Following Points Mac Mx310

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Related Canon MX310 Manual Pages

MX310 series Quick Start Guide - Page 2

...communicate quick, easy, and logical solutions to change without notice. Telephone Device for the Deaf (TDD) support is our helpful tech support web site... Help Us Help You Better Before you contact Canon, please record the following information. Toll-Free Live Tech Support - (1-800-828-4040) This ...start is available at www.canontechsupport.com. * Support program specifics are found here. 2....

MX310 series Quick Start Guide - Page 4

Canon PIXMA MX310 series Office All-In-One Quick Start Guide. has reviewed this manual and in any ...Inc., registered in order that this manual may not be , representation or warranties concerning the products described. z "Macintosh" and "Mac" are available for energy efficiency. About Consumables Consumables (ink tanks / FINE Cartridges) are trademarks of Canon U.S.A., Inc. ©...

MX310 series Quick Start Guide - Page 5

...Becomes Faint or Colors Are Incorrect 59 Printing the Nozzle Check Pattern 60 Examining the Nozzle Check Pattern ...........61...the LCD 81 Cannot Install the MP Drivers 82 Cannot Connect to Computer Properly... When Copying 88 Printing Does Not Start 88 Paper Does Not Feed Properly 89...94 Error Message Appears on a PictBridge Compliant Device 96 Scanning Problems 97 Problems Receiving Faxes 97...

MX310 series Quick Start Guide - Page 8

... and MAINTENANCE under each mode contains the following menu items. z DEVICE SETTINGS PRINT SETTINGS*1 EXTENDED AMOUNT PICTBRIDGE SET (page 29) PAGE SIZE MEDIA TYPE PRINT QLTY BORDERLESS PRINT IMAGE ENHANCEMENT OTHERS*1 AUDIBLE TONES COUNTRY SELECT*2 LANGUAGE SETTING QUIET MODE RESTORE DEFAULT*1 z MAINTENANCE NOZZLE CHECK (page 60) CLEANING (page 62) DEEP CLEANING (page 63...

MX310 series Quick Start Guide - Page 10

z The MP Drivers are installed properly. Important If the Alarm lamp lights up or flashes orange and an error message is...still lit or flashing green, the machine may become unable to a computer, confirm also the following . Note The power cannot be sure to a computer, turn on your computer (or a compatible device). z The machine is not lit. Turning the Machine On and Off Turn on the ...

MX310 series Quick Start Guide - Page 28

You can also start application software from MP Navigator EX to open MP Navigator EX as well as open it to text data. You can also use the Operation Panel to edit or print the scanned images. See "Opening MP Navigator EX using the Operation Panel" on page 8. 4 Press the SCAN button, then press the Color or Black button. 24 Scanning Images...

MX310 series Quick Start Guide - Page 36

... are unsure of Connecting the Various Lines The following are some basic connection schemes that apply when you are connecting to a nonanalog telephone line. See "Printing the User's Data List" on ISDN connection and settings, see the manuals supplied with the network device (control devices such as an xDSL modem, terminal adapter, or...

MX310 series Quick Start Guide - Page 70

... errors occur, an error message is probably empty. BLACK INK LOW COLOR INK LOW CHECK INK U163 BLK COL CHECK INK U162 BLK COL Ink is used FINE Cartridge, the indicated ink...it . Ex: COPY MODE BLK COL (A) (A) Indicates the remaining ink volume at four different levels. Ink has run out. Note z If there is installed, and then starts to the ink level information only as follows. In ...

MX310 series Quick Start Guide - Page 86

Double-click the CD-ROM icon on the PIXMA XXX screen (where "XXX" is a problem with the Setup CDROM. If the CD-...82 Troubleshooting Action If you have no application software running, including anti-virus software. (8)Follow the procedure described in your desktop to reinstall the MP Drivers. (1)Click Start then Computer. In Windows 2000, double-click the My Computer icon on the desktop. ...

MX310 series Quick Start Guide - Page 87

... USB hub. „ "This device can perform faster" Message Is Displayed Cause Your system environment is not fully compatible with USB 2.0 Hi-Speed. If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer before reinstalling. Restart your computer, and then reinstall the MP Drivers. Check the following to the PC Printing...

MX310 series Quick Start Guide - Page 89

... operation. Action See "When Printing Becomes Faint or Colors Are Incorrect" on the wrong side may be stuck between the contact points. Also, check that the protective tape (A) is misaligned. „...install it . / There is not installed properly. „ Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Action FINE Cartridge is no ink left...

MX310 series Quick Start Guide - Page 92

..., or the ADF. Printing Does Not Start Cause Unnecessary print jobs are left in ...page 59 and perform any unnecessary print jobs, follow the procedure below to delete and click ..... „ Colors Are Uneven or Streaked Cause Print Head nozzles are deleted. 88 Troubleshooting Check that the original... the wrong side facing upwards. In Mac OS X v.10.2.8, click the printer icon in...

MX310 series Quick Start Guide - Page 93

Check to start printing. Clean the paper feed roller. For details on cleaning, see "Loading Paper" on page 74. z ...paper you are placed in portrait orientation. z When loading two or more sheets of paper, align the edges of the following when you have prepared the envelopes, load them in the machine in landscape orientation, they will wear the roller, so perform...

MX310 series Quick Start Guide - Page 98

... MP Drivers are using a relay device such as a USB hub, disconnect it, connect the machine directly to the interface you are using . Check the printer port settings. * In the following the...is a number) with the relay device. If printing starts normally, there is selected for details. Make sure that the Power lamp is not correct, reinstall the MP Drivers or change the port setting...

MX310 series Quick Start Guide - Page 99

...check box is a problem with the USB cable. z There could also be a problem with the relay device. Replace the USB cable and try printing again. Action See "REQ. Wait until the Power lamp stops flashing and remains lit green. If printing starts..., follow the procedure below to resolve the error, see "An Error Message Is Displayed on the LCD" on page 78. In Mac OS X v.10.2.8, check that...

MX310 series Quick Start Guide - Page 100

... resolve the error, see "CHECK INK U051/U052/U053/ U059...starts printing automatically. If this machine. Close the Scanning Unit (Printer Cover) on Canon-brand PictBridge compliant devices. Note z This section describes errors that are the possible errors that the paper thickness lever is not installed or the Cartridge may appear on the LCD on a PictBridge Compliant Device The following...

MX310 series Quick Start Guide - Page 101

...device such as an answering machine or a computer modem) is full. Check that the telephone line is connected correctly to reinstall the MP ...to resend the fax. Scanning Problems „ ScanGear Won't Start Cause Action The scanner driver (ScanGear) is not correctly ...was an error during reception. The telephone line is not Follow the procedure described in Memory" on page 54.) to turn...

MX310 series Quick Start Guide - Page 110

...to Windows Vista, first uninstall software bundled with the Canon inkjet printer. v.10.3 PowerPC G3 128 MB Note: Hard...z OmniPage SE: Windows 2000 Professional SP2 and SP3 not supported z MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only) z Some ... Note: Operation can only be formatted as Mac OS Extended (Journaled) or Mac OS Extended. Operating System Processor RAM Windows ...

MX310 series Easy Setup Instructions - Page 1

...Start Guide. You can connect an external device (telephone or answering machine) if necessary. Once the message "SET INK CARTRIDGE" appears, go to connect the external device. You will initialize. Telephone Connector Cap Connect external devices as follows: External device... "IN CASE OF MISPRINT PLEASE ALIGN HEAD" and "CHECK THCKNESS LEVER CHECK IF THCKNESS LEVER IS SET TO LEFT" are using ...

MX310 series Easy Setup Instructions - Page 2

...Mac OS X v.10.2.8 to be detected. g When the list of the USB cable to the computer, the other to select MP Navigator EX 1.0 or MP Navigator EX... in the Quick Start Guide. •... (recommended) check box is displayed...Follow the on the inside of Microsoft Corporation, registered in subsequent steps, click Continue. Click OK. b Turn the computer on the desktop. m When the PIXMA...