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Canon MP980 Support Question

Canon MP980 Support Question

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Question posted by gkcoenen on July 31st, 2014

Error Message C000

Says turn printer off and back on again. Same message appears

Current Answers

Answer #1: Posted by Odin on July 31st, 2014 4:04 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,640
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points
Per Canon:

A service error has occurred.

Resolution:

  1. Turn off the printer.
  2. Disconnect the power cable.
  3. Open the printer cover.
  4. Check for any orange protective tape or white polystyrene and remove if necessary.
  5. Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
  6. Close the cover.
  7. Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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Getting Started - Page 20

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...the network key (WEP key or WPA key) in the printed manual: Network Setup Troubleshooting. 24 When the Access Points screen appears, select an access point to "5 The following screen is displayed during setup" in Network Key, then click Connect. For ... manually, or if the target access point is not displayed in the list, or if an error message appears, refer to use, then click Connect.
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