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Canon DR-2080C Support Question

Canon DR-2080C Support Question

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Question posted by Anonymous-67984 on July 24th, 2012

Dr-2080c Scanner Has Line Down Middle Of Page

The line has developed and it runs down the middle of every page.  I have tried cleaning the rollers but that has not solved the problem.  It only shows on the "unprinted" portion of the pages.  Can this be solved?

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Related Canon DR-2080C Manual Pages

Startup Guide - Page 1

Compact Document Scanner STARTUP MANUAL Read this manual thoroughly before using this manual in a safe place for future reference. Keep this scanner.
Startup Guide - Page 2

The program backs the development and dissemination of products with functions that to which the receiver is connected. &#... off and on a circuit different from digital apparatus as computers, monitors, printers, fax machines, copiers and Scanners. Model DR-2080C is encouraged to try to Part 15 of the Industry Canada. International ENERGY STAR® Office Equipment Program As an ENERGY STAR ...
Startup Guide - Page 4

... Making duplicates of government-issued passports as well as licenses, permits, official documents and private documents issued by public or private institutions may be reproduced, transmitted, transcribed, stored... have read this scanner for purchasing the Canon DR-2080C scanner. CAUTION Be aware of the following points when using this manual thoroughly before using the scanner in the United...
Startup Guide - Page 6

... Normal Handling 7 Notes Concerning Disposal 8 Features of the DR-2080C 9 Checking the Packing List 11 Removing Protective Tape and Protective Sheet 12 Names and Functions of Parts 14 Installing the Scanner 16 Before Setting Up the Scanner 16 Extending the stand 16 Installing the Feed Roller 16 Installation Requirements 20 Installation Procedure 22 Interface Board...
Startup Guide - Page 11

... of the DR-2080C scanner are listed below. ■ Compact size The scanner is extremely compact, 11.7W x 8.2H x 3.9D in faint pencil. (This function is implemented by the ISIS/TWAIN driver.) ■ Text enhanced mode The scanner is equipped with a "text enhanced" mode that allows you to clearly scan text printed on the document type...
Startup Guide - Page 17

Power switch Turns the scanner's power on and off. Doing so could cause the unit to prevent the unit from toppling. Shows that the pages of the document set in This Guide This symbol shows the setting method (central position, front/back, and paper feed direction) for arranging documents with this out to overheat, creating a risk of...
Startup Guide - Page 22

...problems such as slow scanning speed. For details on the computer connected to use an updated version of connectors. (→ page 23) 20 Installing the Scanner Installation Requirements In order to use the DR-2080C... application software that runs normally under your CPU, memory or SCSI board does not meet the recommended specifications, you are connecting the scanner via USB 2.0 ...
Startup Guide - Page 26

Note ● The DR-2080C passed the Hi- The recommended USB 2.0 interface boards are as standard, the scanner may not always operate normally. ● If the inerface is not Hi-Speed USB 2.0-compatible, the scanning speed will slow. 24 Installing the Scanner Speed USB 2.0 certification test. USB 2.0 Interface Board When connecting the scanner via USB, verify...
Startup Guide - Page 27

... equipped with a 50-pin half-pitch (pin type) SCSI connector. • After checking the shape of Connectors and the SCSI Cable • The DR-2080C is running, do not turn the scanner off nor unplug the interface cable. ● Do not connect both a SCSI cable and a USB cable concurrently. ● Do not connect multiple...
Startup Guide - Page 29

Note ● The DR-2080C passed the Hi- Installing the Scanner 27 However, when you use the scanner with a personal computer equipped with the scanner.(→ page 24 ) DR-2080C Computer SCSI device Flat-shaped connector Smaller squareshaped connector Notice ● If the OS you are using a USB extension board that supports Hi- Speed USB 2.0, ...
Startup Guide - Page 33

... Scanner 31 Load the setup disc into the computer's CD-ROM drive. 5. Click the Finish button in the "Imaging Device" directory. ● The displayed device name of the DR-2080C ..."Include this location in the search", type "D:\INF" (where "D" is registered as "CANON DR-2080C SCSI" or "CANON DR-2080C USB" in the "Completing the Found New Hardware Wizard" screen. If the message "Digital ...
Startup Guide - Page 34

...turn the PC on. ● Wait at least 10 seconds before turning the scanner back on the lower right rear corner of time, unplug the power cord ...scanner is located on . 32 Installing the Scanner Turning the Power Off CAUTION If the unit will not be used for an extended period of the scanner. Turn off the scanner. Notice ● When connecting the DR-2080C via SCSI, turn the scanner...
Startup Guide - Page 38

... or Remove Programs" dialog box is displayed. Note If you are using Windows XP, click the Change/Remove button. 36 Installing the Software Select "Canon DR-2080C Scanner Driver" from the list, and then click the Add/Remove button.
Startup Guide - Page 46

.../NT do not display the "Scanner and Camera" folder. ● The displayed dialog box differs depending on Windows you are installed in the PC, pressing the Start button on the scanner starts up CapturePerfect automatically. Verifying the "Scanner Event" 1. Starting Up CapturePerfect by the Event Driven Function The DR-2080C and CapturePerfect together support the...
Startup Guide - Page 47

"Scanner and Camera" Properties (Window 98) "Scanner and Camera" folder (Windows XP) 3. Using the Software 45 Click the [Event] tab. Select [CANON DR-2080C SCSI] (or, [CANON DR-2080C USB]) to display [Properties]. 2.
Startup Guide - Page 58

... shaded portion ■ in the illustration) with a clean, dry soft cloth. ➀ Wipe while turning. ➁ Wipe while turning in the direction indicated by the arrows. ➂ (Retard roller) Remove the retard roller from the scanner, clean it, then reinstall it . (See page 59 for details) ➃ (Feed roller) Remove the feed roller from the power outlet. 2. Clean the rollers by...
Startup Guide - Page 64

... using. • Windows 98/2000 display the "Scanner and Camera Properties" dialog box. • Windows Me/XP display the "Scanner and Camera" folder. 2. "Scanner and Camera" Properties (Window 98) 62 Regular Maintenance Resetting the Counter 1. Open the "Scanner and Camera" folder in the Control Panel. Select [CANON DR-2080C SCSI] (or, [CANON DR-2080C USB]) to display [Properties].
Startup Guide - Page 71

.... Cause Action This is some other problem with scanned images, likely causes are listed below. ✘ Documents are not ejected properly When you set and scan a multi-page document, individual pages of the document. Cause Action Cause Action Cause Action The scanning glass or the rollers inside the scanner.). For example, if the document cannot be scanned at a certain...
Startup Guide - Page 72

... the DR-2080C that previous adjustments are not scanned properly after you take the actions described above , a dialog box is not supported by the application software. Set the adjustment sheet sideways, so that you clean the scanning glass inside the scanner. (→ page 56) If you adjust the scanner while the scanning glass is dirty, vertical lines...
Startup Guide - Page 73

... in . Specifications Type Compact Document Scanner Scanning document size Width: 2.2 in . to 8.5 in. (55 mm to 0.2 mm) with bypass mode Document feeding method Automatic Scanning method ...lines x secondary scan lines) 240 dpi x 240 dpi/200 x 200 dpi/150 x 150 dpi /100 x 100 dpi Scanning speed Black and White Simplex Letter / A4 200 x 200 dpi 20 pages/minute 300 x 300 dpi 11 pages...

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