Canon Canon-i350 Support Question
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Question posted by sxc493 on September 6th, 2016
Canon Pixma Mx470 Printer
You responded by telling me to read the manual, but the manual does not show how to reset this. I have refilled the ink cartridge on my printer, but it still says it's low on ink and now has an ! on both the colour and the black. How do I reset this so the printer will print? I had to choose a company?
Current Answers
Answer #1: Posted by zzed41 on September 7th, 2016 6:34 AM
Hi! After replacing a Canon 40 or 41 ink cartridge with a refilled ink cartridge and you observe an alert message that says "Ink has run out," or flashing control panel lights, then you need to reset the printer to override the ink counter. Each Canon cartridge has a smart chip that recognizes when the ink has run low.
To reset the Canon 40 or 41 ink cartridge low ink alert message(s), press and hold the Stop or Stop/Resume button (triangle-circle button) for 5-8 seconds until the printer's ink monitoring lights stop flashing and error codes are no longer displayed. If the printer's ink cartridge indicators flash, blink or printer displays a letter or numerical error code, then the ink cartridge may be electrically damaged and may need to be replaced.
To reset the Canon 40 or 41 ink cartridge low ink alert message(s), press and hold the Stop or Stop/Resume button (triangle-circle button) for 5-8 seconds until the printer's ink monitoring lights stop flashing and error codes are no longer displayed. If the printer's ink cartridge indicators flash, blink or printer displays a letter or numerical error code, then the ink cartridge may be electrically damaged and may need to be replaced.
Please see this video for an interactive tutorial.
Hope this helps! If it does, please click on the Accept Answer button. I will greatly appreciate it! :)
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