Canon C50i Support Question
Canon C50i Support Question
Find answers below for this question about Canon C50i - VC CCTV Camera.Need a Canon C50i manual? We have 2 online manuals for this item!
Question posted by Elishale2 on January 29th, 2020
Where Can I Find The Software For This Camera?
I have contacted the company canon and they have informed me that this item has been discontinued and the programs will not run on any newer windows. I have been trying for 8 months now. Please can you help.
Current Answers
Answer #1: Posted by hzplj9 on February 8th, 2020 7:49 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,875,670
Member since:
June 25th, 2012 Points: 4,875,670
As Canon does not offer software to support the camera, it could still function under newer O/S's.
www.Netcamstudio.com offer software to monitor cameras. They have a free option which would enable you to try it out first.
I have no connection to the company in any way.
Try an internet search on how can you run an IP camera for more answers
Also read this article from CNET on IP cameras.
https://www.cnet.com/how-to/diy-home-surveillance-with-ip-network-cameras/
Hope that helps
Related Canon C50i Manual Pages
User Manual - Page 2
... or registered trademarks of
their respective companies.
For the latest information (firmware, software, manual and the hardware and software requirements, etc.) please refer to set up and use of this manual carefully before using the VB-C50i/VB-C50iR to a recording device (for example a VCR), Canon Inc. This product uses software based on the CD-ROM. Notes...
User Manual - Page 3
... recycling, please contact your local city office, waste authority, approved WEEE scheme or your waste equipment for recycling waste electrical and electronic equipment (EEE). Improper handling of this manual can be only used with the viewer software.* ● You can receive audio using the Viewer for which it operates camera sites for PC...
User Manual - Page 5
...
a Safe Use of Equipment x
Maintenance ...xv
Chapter 1 Before Using the VB-C50i/VB-C50iR
Features of the VB-C50i/VB-C50iR 1-2 Hardware and Software Requirements 1-4
Viewer Software ...1-4 VB Initial Setup Tool 1-5 VB Administration Tools 1-5 VBCollector ...1-5 Multipoint Recording Software for the Camera 2-7 4. Perform Initial Settings for Monitoring Use (Sold separately 1-8 System...
User Manual - Page 8
...Viewer 7-18 Viewer Software Functions 7-18 Sample... the Factory Default Settings from the Reset Switch 7-22 Initializing the Camera Head Position 7-23 Factory Default Settings 7-25 Data Capacity of Recorded...and Disk Space 6-36
Chapter 7 Appendix
Troubleshooting 7-2 Log Messages 7-4
The VB-C50i/VB-C50iR Log Messages 7-4 The VBCollector Log Messages 7-12 Specifications 7-16 External ...
User Manual - Page 12
... will fit into the outlet, try reversing the plug. This is ...consult your equipment dealer or local power company.
10. Retain Instructions - All ...place on or pinched by items placed upon or against voltage...fails to fit, contact your electrician to the Canon Network Camera VB-C50i/VB-C50iR and all...information with a polarized 2-prong plug (a plug having one way. Outdoor Antenna Grounding -
User Manual - Page 18
... bright, making the subject difficult to see, you to view videos with two types of viewer software: the Viewer for PC and the Viewer for viewing videos distributed by the VB-C50i/VB-C50iR and controlling cameras (→ P.1-4, 2-12). Concurrent video is distributed up to 50 clients
Up to 50 clients can distribute...
User Manual - Page 20
....
* This viewer may not run stably on the supplied CD-ROM...C50i/VB-C50iR and control the camera. Hardware and Software Requirements
For the latest information (firmware, software, manual and the hardware and software requirements, etc.) please refer to our WebView Product web page:http://www.canon.com/ webview
Viewer Software (→ d Viewer Software User's Manual)
The viewer software...
User Manual - Page 21
...; P.6-12). * If you configure your system to display all the pictures. * Running VBCollector on separate PCs.
1-5 Before Using the VB-C50i/VB-C50iR
Hardware and Software Requirements
VB Initial Setup Tool Ver. 2.1 (→ P.2-7)
This tool is for performing initial settings for each camera server. 30 GB or larger recommended (NTFS format)
* Must be installed...
User Manual - Page 23
... Software Requirements
Using the VB-C50i/VB-C50iR with Windows Server 2003 Standard Edition (SP1), please refer to register the camera as the settings window do not function normally unless you first register the site in Internet Explorer, the dialog box shown at right appears.
2. Note
With Windows Server 2003 Standard Edition running Microsoft Internet Explorer 6.0 and Windows...
User Manual - Page 24
.... Hard Disk
20 GB HDD or greater, SCSI or IDE, NTFS formatted
The requirements for further information.
1-8 Please contact dealers that handle Canon products for Storage Server will vary according to the environment you will use (number of Camera
Servers, setting of recording frame rate etc.). Network Video Recorder VK-64/VK-16 v1...
User Manual - Page 32
... other malfunctions may result. ● Always use of screws 6.0 mm (0.24 in .)
a WARNING:
Install the camera securely. ● When installing the VB-C50iR on the ceiling, contact your Canon dealer. ● When installing the VB-C50iR on the bottom of the VB-C50i toward the front.
● Do not overtighten the mounting screw. VB...
User Manual - Page 40
... up, this viewer displays as control the camera. Viewer Software Overview
By using the Viewer software, you can view images sent from the VB-C50i/VB-C50iR on the panorama window
or by clicking on a PC, as well as a separate window. Viewer Software Types
There are 2 types of the Viewer Software
● Pan, tilt and zoom control: You...
User Manual - Page 72
... Software...● WebView Livescope Helper Viewer Ver. 3.1 or earlier ● WebView Livescope Camera Server ● WebView Livescope Manager ● WebView Livescope MV Manager Ver. ...Programs" from a remote location with special privileges, checking operating status or obtaining logs are possible through the Internet or an intranet. VB-C50i VB-C50iR
Remote operation, setting, and information...
User Manual - Page 149
...camera control functions.
Creating Web Pages
5-5 Viewer Overview
Viewer for PC
The Viewer for PC from the "VBToolsInstall.exe" file on the supplied CD-ROM (→ P.2-11).
● Viewer Software... User's Manual is provided on the CD-ROM supplied with the
Note VB-C50i/VB-C50iR (Viewer-E.pdf). ● Use VB Administration Tools to WebViewHTTP, the VB-C50i/VB-C50iR also supports Canon...
User Manual - Page 214
... see the video using . ●If you cannot see if the VB-C50i/VB-C50iR and the PC running VBSetup.exe are valid for Java, you contact your system environment
such as on Windows Firewall with Windows XP SP2" (→ P.1-6). The VB-C50i/VB-C50iR does not start up. ●Check that can limit the number...
User Manual - Page 216
... UNIX syslog. Classification details are classified into the following 5 categories. Contact an authorized Canon service representative.
●A002 Protocol initialization failure (err)
Message %1
%1 protocol not installed Protocol type (LS/C | LS/D | LS/H)
Explanation Initialization of protocols has failed, and the camera server has failed to factory-shipped settings.
●A007 View...
Instruction Manual - Page 7
... information with it. Retain Instructions - Cleaning - When using chemicallytreated cleaning cloths, observe those precautions accordingly.
6. An equipment and cart combination should be read before cleaning. The PA-V16 AC adapter should be adhered to the Canon communication camera VC-C50i/VC-C50iR and all its accessories.
1. The 2-prong polarized plug will fit into the outlet, try...
Instruction Manual - Page 12
... on the VC-C50iR. Nomenclature
Camera head (→ P.21)
Base (→ P.13)
Infrared light window (→ P.33)
LED (→ P.18)
Wireless controller sensor (→ P.20)
VC-C50i
(Front)
(Rear)
VC-C50iR
Wireless controller...missing, contact your product package. Before You Use the Product
Checking the Camera and Its Accessories
Before you install the Product, check that all the items shown...
Instruction Manual - Page 13
... .)
aWARNING
Install the camera securely. ● When installing the camera on the ceiling, contact your Canon dealer. ● When installing the camera on the VC-C50iR. If excessive force...VC-C50i Installation Install in .)
Mounting screw
13 Also, the tripod
seat used .)
NOTE
Using a Tripod
The screw mount for looseness in .) long or longer
could damage the camera.
The permissible camera...
Instruction Manual - Page 38
... LED is switched off . Response: The camera is red. Response: Turn power on ...camera on for the camera and monitor. → P.18
Cannot adjust the camera head angle properly.
Response: Change the range of camera head movement.
Response: Something has directly moved the camera head.
Check 1: The LED is not lit. Troubleshooting
Check the following before contacting your Canon...
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